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About Halong Bay Tours
Halong Bay Tours is a Halong based provider offering tours and cruise to the world heritage site of Halong Bay with up to date tours and itineraries to travelers who are planning a cruise to visit Halong Bay.
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Yesdnyl wrote a review Dec 2020
New York City, New York107 contributions75 helpful votes
The tour itself was incredible; we went on the Stellar of the Seas boat for a 3 day, 2 night cruise. The boat was beautiful and their staff was lovely. But this review is for the tour company that booked the cruise (Halong Bay Tours) - NOT the cruise itself What I liked about the tour company: - professional & polite, even with irate customers (me...prior to booking) - provided many options for tours to suit our needs. I emailed them stating what we were looking for and they replied with various options. Other companies that I emailed did not do this to the same standard What I did not like: - more expensive than booking through the boat company directly - took longer to reply to emails (a 72 hour window to reply was what they told me) - were sent the wrong itinerary - were given the wrong cancellation policy on 3 separate occasions prior to booking . Only after I paid in full and enquired about possibly canceling, did they tell me they made a mistake. This could have resulted in a very costly error for us. I would recommend using this company if you are unsure of what boat to take and just want it all done for you. If you know the boat you want, I would book directly through the boat. Booking directly through Stellar of the Seas would've been cheaper and they replied to my emails the same day with accurate information.
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Date of experience: October 2020
1 Helpful vote
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Frances L wrote a review Jul 2020
United Kingdom263 contributions110 helpful votes
We had a overnight Cruise with Emeraude which started about midday. After embarking there were welcome drinks as we set sail followed by lunch then an onshore excursion to Surprise Cave. Crepes were served at about 4ish then many of us went kayaking and returned just in time for Happy Hour. Following a cookery demonstration on the Sun deck Dinner was served. There was then an opportunity to go squid fishing, see a film or just watch the sun go down on what must be one of the most spectacular landscapes of rock formations. The cabin, although not luxurious, had all that we needed and we slept well in a comfortable bed. The next day after early coffee and pastries it was time for Tai Chi, a quick swim followed by a magnificent brunch then the cruise back to the Harbour. Halong Bay is an enchanting timeless world.
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Date of experience: March 2020
2 Helpful votes
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Nicetower wrote a review Mar 2020
Paris, France3 contributions6 helpful votes
Tourism on the water in a boat with approximately 30 people. Also, get off the boat then use a small boat down the water and into coral caves. Waters with islands in the form of high cliffs. An interesting sight and experience that I've ever done.
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Date of experience: April 2019
2 Helpful votes
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Karen wrote a review Feb 2020
1 contribution1 helpful vote
The tour itself was excellent. The drive from Hanoi not so good. The driver didn’t speak any English and the van was freezing the entire trip. He would turn it on to clear the windows and then leave it on! We used google translate to request it be warmer but that didn’t happen for long. The temperature outside was around 16’ C but it was definitely colder inside the van! Overall I would recommend this tour but make sure you get a driver that speaks English and a van that has heat !
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Date of experience: February 2020
1 Helpful vote
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Jane M wrote a review Jan 2020
Brisbane, Australia19 contributions18 helpful votes
Our tour guide was excellent, very funny and informative. Bus was clean. Boat and food were average. Experience worthwhile.
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Date of experience: January 2020
2 Helpful votes
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