Asia Tour Advisor
Asia Tour Advisor
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AsiaTourAdvisor provides one of best travel experiences in southeast Asia. We offer affordable prices and well-planned tours featuring friendly and experienced guides. We’re committed to providing travelers with an amazing experience every time. And we do it by following these core values
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Most Recent: Reviews ordered by most recent publish date in descending order.
Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as wait time, length of visit, general tips, and location information.
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5.0
864 reviews
Excellent
821
Very good
41
Average
2
Poor
0
Terrible
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Nanette T
34 contributions
Feb 2020
My husband and I just returned from our incredible trip to Vietnam & Thailand which was organized by Thanh Xuan from Asia Tour Advisor. We have done several trips to Europe using both tour companies and planning ourselves. When we decided to visit Vietnam & Thailand this month we could not find a set tour that worked with our dates and destinations, so instead of trying to figure it all out on our own we went to the internet and contacted 5 tour companies asking for their assistance. From the start Thanh Xuan from Asia Tour Advisor was the most responsive and really listened to our requests and needs. 3 companies gave us quotes for a custom tour and we ended up choosing Asia Tour Advisor because of Thanh Xuan's attention to detail and we were not disappointed. For just a little more than we would have paid to be part of a large tour group and following a guide around all day with a flag, we had our own personal guide and driver every step of the way. We flew in to DaNang, visited Hoi An, Hue, Hanoi, Ninh Binh, HaLong Bay, Bangkok, Chiang Mai, Chiang Rai, Phuket and flew home from Phuket. Each location was enhanced by the knowledge of our guides and the professionalism of our drivers. Thanh Xuan arranged everything for us from airfare, to hotels and excursions. We were able to cover so much in our short 18 day trip because of Asia Tour Advisor. I would definitely use this company again and I highly recommend them to others.
Written February 23, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear NanetteT758,
Thank you so much for the great review and sharing travel experience with us in Vietnam & Thailand. Thank you most sincerely for your kind words, we are exceptionally delighted to hear that your holiday with us was truly wonderful, and that you had enjoyed everything from your luxurious and comfortable room to flexible tour itinerary as well as services rendered by our staffs. Your kind compliments is very much appreciated.
Your feedback will serve as an encouragement to all of our team members as we strive to continuously improve the quality of our services.
We very much look forward welcoming you back for another fantastic travel in our area.
Best regards,
Asia Tour Advisor’s team.
Written February 28, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Meg
Bath, UK6 contributions
Feb 2020 • Family
We booked a one month tour around Vietnam and Cambodia with Asia Tour Advisor and could not be more impressed with the level of service we received. Jenny Phuong organised the tours, hotels, private drivers and internal flights for us. The quality of all the hotels we stayed in was superb and the whole itinerary was impeccably organised. Even when things were out of Jenny's control, she went out of her way to put things right for us and kept us informed on everything that was going on throughout our trip. She was always on hand for any questions we had and went above and beyond to arrange nice tours that suited us and our 1 year old baby. We would thoroughly recommend Asia Tour Advisor to anyone looking for 5*service and excellent value. We are so happy with our trip and can't wait to return in the future. Thank you so much!
Written March 7, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear Meg,
Thank you so much for spending time on writing review about your trip with our company in Vietnam & Cambodia. We are glad to read that you have enjoyed your trip with awesome arrangements by Asia Tour Advisor staffs. It is pleasure to know that you found our staff service- Jenny amazing and helpful. We appreciate your compliments. We will certainly share your generous words of praise with our team who will be very motivated.
We look forward to welcoming you back and thank you for recommending us.
With all the best,
Asia Tour Advisor’s team.
Written April 30, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
asbraziller
Denver, CO7 contributions
Dec 2019
We started planning the trip back in April for an 18 day trip to Cambodia/Vietnam in December. When I filled out a form on Asia Tour Advisor's site, Ms. Linh Ngoyen answered immediately. Throughout all the planning and the trip, she was prompt and very helpful. I cannot say enough good things about Linh and the company. Ours was a private tour, with all our transportation, guides, drivers, accommodations, and in-country flights handled by Linh. Her suggestions for the itinerary were fabulous (we went to Siem Reap, Hanoi, Halong Bay, Hoi An, Saigon, Mekong Delta, and Phu Quoc). Whenever we had questions or wanted something different than she suggested, she happily accommodated our requests.
Once we arrived in Cambodia, everything was seamless. Throughout the trip, drivers and guides were always prompt. All the drivers were wonderful. And the guides were so remarkable. We learned so many things about the countries that we never would have without some of their own experiences. When we were in Hanoi, Linh came to meet us, which was extra delightful. At different points in the trip, Linh checked in with us via what's app, making sure everything was going well. We felt so taken care of throughout.
All the accommodations were perfect--we wanted a more boutique experience, and were happy with all the places we stayed, and thrilled by some of them.
We will definitely use Linh again for any other travels in Southeast Asia and recommend you also contact the company.
Once we arrived in Cambodia, everything was seamless. Throughout the trip, drivers and guides were always prompt. All the drivers were wonderful. And the guides were so remarkable. We learned so many things about the countries that we never would have without some of their own experiences. When we were in Hanoi, Linh came to meet us, which was extra delightful. At different points in the trip, Linh checked in with us via what's app, making sure everything was going well. We felt so taken care of throughout.
All the accommodations were perfect--we wanted a more boutique experience, and were happy with all the places we stayed, and thrilled by some of them.
We will definitely use Linh again for any other travels in Southeast Asia and recommend you also contact the company.
Written January 2, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Smileyone1956
London, UK25 contributions
Feb 2020
Purely by chance we came across Asia Tour Advisor on the internet. From the first contact to our departure from Cambodia, their service was five star. Our contact Jenny went beyond the call of duty on many occasions, to the point she informed us that the flight the other couple joining us from India, had been rescheduled, and not arriving until 8 hours later, the couple being unaware of this. A few of the activities she had booked were cancelled, guess due to the ongoing virus issues, she however made sure we were rebooked elsewhere. In fact on the rebooked cruise we were upgraded to a better cabin. In the 16 days we were there, not once did the the driver and guide turn up late. The minivan was always in a spotless condition. The set lunches were mostly set up at very high class restaurants, although being vegetarians, the local veg cuisine got a bit repetitive at the end. Two very minor gripes. The quality of the five guides varied greatly, the lady in Ho Chi Min was great, where as the man in Hanoi was so so and the practice of the guide asking us to give a feedback at the end of his trip. I feel this makes it tricky to hand over a negative feedback to the very person you are giving your opinion of. They should perhaps have an online or email feedback system. But I would highly recommend this Company to anyone looking to tour South east Asia
Written March 11, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear Smileyone1956,
We sincerely appreciate you taking the time to write a very valuable review of your recent holiday in Vietnam. It is always encouraging for us to learn that our guests are satisfied with our services as it is what we strive for every day. It is an honor of ours to provide you with great experience that we are all proud of.
Once again, thank you for spending your meaningful vacation with us. We wish you all the best and look forward to seeing you again in Vietnam.
Best regards,
Asia Tour Advisor’s team.
Written April 30, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Brian M
Toronto, Canada3 contributions
Jan 2020
My husband and I recently enjoyed 11 days in Vietnam and Cambodia. It was our first trip to southeast Asia and we felt we needed a travel agency to help us. We were a little apprehensive about using a tour company from Hanoi and not from Canada. When we found Asia Tour Advisor on Trip Advisor and read the excellent reviews we decided to use them. It was a good decision.
The agent we dealt with was Thanh and she prepared an excellent trip for us. We made many changes during the preparation phase and Thanh was extremely helpful in advising us on what to do and see. Her response to questions were prompt (next day) and really helpful.We chose four star hotels and they were all well located in central areas and were very comfortable
The trip itself went off without any hitches. We visited five main areas, viz: Hanoi, Halong Bay, Hoi An, Siem Reap and Saigon.This entailed three flights on Vietnam Air which all went with no problems. At each airport we were met by a guide and driver. The guides, drivers and vehicles were all excellent. The guides spoke perfect English and we learned a lot about Vietnam and Cambodia.
Thanh was always available by email or Whats App which was very comforting to know.
We would have no hesitation in recommending Asia Tour Advisor and Thanh. If we return to Asia we would definitely use them again, we have already told many of our friends about them.
The agent we dealt with was Thanh and she prepared an excellent trip for us. We made many changes during the preparation phase and Thanh was extremely helpful in advising us on what to do and see. Her response to questions were prompt (next day) and really helpful.We chose four star hotels and they were all well located in central areas and were very comfortable
The trip itself went off without any hitches. We visited five main areas, viz: Hanoi, Halong Bay, Hoi An, Siem Reap and Saigon.This entailed three flights on Vietnam Air which all went with no problems. At each airport we were met by a guide and driver. The guides, drivers and vehicles were all excellent. The guides spoke perfect English and we learned a lot about Vietnam and Cambodia.
Thanh was always available by email or Whats App which was very comforting to know.
We would have no hesitation in recommending Asia Tour Advisor and Thanh. If we return to Asia we would definitely use them again, we have already told many of our friends about them.
Written February 12, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear Mcconvib,
Thank you so much for sharing your such a positive & informative review about the recent holiday with us in Vietnam & Cambodia. We are glad that you have enjoyed our itinerary and everything from luxurious accommodation, delicious food to excellent service.
It is an honor of ours to provide you with fantastic cultural experience that we are all proud of. Your satisfaction is our motivation to keep on trying every day in the future.
Thanks again for joining us to admire the beautiful Vietnam & Angkor and create unforgettable memories with us. We wish you all the best and see you again.
Best regards,
Asia Tour Advisor’s team.
Written February 29, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
edgirl679
Edmonton, Canada42 contributions
Feb 2020
I will add to the very positive reviews. I had heard of this tour company from a person I had met on a plane in Canada. Things started very well when I asked for a trip itinerary, including Vietnam, Laos and Cambodia, and quote. The response was very fast, and pricing was fair. Any time I had an idea, I could bounce this off our representative (Tham) and she would get back to me very quickly! She built a great itinerary for us . Highlights of the area were included. Five internal flights were planned. Everything went seamlessly. Drivers were always there when expected. The tour guides were all very good. Tham was always available via Whatsapp when we were travelling, no matter the time of day. She was so meticulous and helpful. I was a bit hesitant to use a Vietnam-based travel agent. We usually book through a Canadian firm. But, I am so happy that I did. We had a wonderful trip!
Written March 26, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear edgirl679,
Thank you so much for taking the time and effort to write a review of your travel experience with our company. There is nothing happier to hear such nice words about us from clients using our services.
Your review inspired us to greater efforts in our job. We will try our best to make sure that all of our clients will enjoy the trip like you. Whenever you plan to come back to South East Asia, please kindly let us know and we are happy to arrange the services for you , your relatives and your friends.
With all our best,
Asia Tour Advisor’s team.
Written April 14, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Eric H
New York City, NY38 contributions
Jan 2020 • Friends
If your looking for a variety of tours in South East Asia and more I recommend Asia Tour advisor 1000%.
They have consistently delivered and exceeded my expectations.
In years past to Cambodia and recently Vietnam.
Most recently Ms. Tham N assisted me with creating the perfect 10 day tour of Vietnam.
We came up with rough itineraries and worked them out from start to finish, with alternatives if necessary. Ms. Tham listened and was in constant contact.
ATA with Ms. Tham helped create the best experience for my colleagues and myself.
She was very astute in budget and time restrictions, she and the staff were communicating through whole process.
If any “bumps” come up they are available to assist 24/7.
Asia Tour Advisor is your place they will meet and exceed your expectations.
Written January 29, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear T5962MBerich,
I was amazed at reading your review. Thank you very much for contributing us precious time to do this. There is nothing happier to hear such nice words about us from clients using our services.
Your review inspired us to greater efforts in our job. We will try our best to make sure that all of our clients will enjoy the trip like you.
Tham already got your lovely words and she told me she really looks forward to opportunity to meet you again. We all thank you again for your high appreciation.
Whenever you plan to come back to South East Asia, please kindly let us know and we are happy to arrange the best services for you and your friends.
Best regards,
Asia Tour Advisor’s team.
Written February 9, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Ganesh P
3 contributions
Jan 2020 • Friends
After lot of search and intitially lot of planning of planning on our own, we inquired about Vietnam tour. I was little sceptical intitially, as I did not have great experience with tour operators initially, but AsiaTour Advisor was definitely different. They are professional, tour was very well managed,nthe guide spoke good English and was well versed with Geography/history and current happenings. Ms. Hai, the representative of AsiaTour, was patient, helped us plan our trip, accommodated few changes without much fuss. All in all great experience, would definitely recommend these guys and use their services for next trip to this region.
Written January 16, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear ganeshp2810,
Thank you very much for wonderful review, which will be shared to the rest of our team. We are definitely grateful to read your sincere compliments. It is glad knowing that you had chance to take advantage of all our service. We make every effort to maintain the high standards of quality service and we are delighted that we have been successful in achieving this during your trip with us.
We look forward to another opportunity to welcome you in our areas & once again, thank you for your positive comments!
Best regards,
Asia Tour Advisor’s team.
Written February 11, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Louise N
Melbourne, Australia8 contributions
Dec 2019
With the highly capable, efficient and cheerful guidance of Jenny (Phuong) from Asia Tour Advisor, she helped us plan and arrange all components of our customised family holiday trip in late December, early January to Vietnam. We travelled as a group of 8, composed of 3 generations, on the most enjoyable and memorable trip from North to South Vietnam, staying at 9 locations down the coast over 3 weeks. It included Hanoi, Ha Long Bay overnight cruise, Hue, Da Nang, Hoi An, Nha Trang, Dalat, Can Tho & Saigon. We really appreciated Jenny's help with organising everything from hotel reservations, airport transfers, private day trips and tours, guides & drivers as well as a few domestic flights. She was so professional and helpful with her advice and suggestions, taking into account our preferences and needs. She was patient with us going back and forth in our emails prior to the trip, and was always available on whatsapp during the trip for any queries or issues. She met us on the first day and ensured things were going well. All day trips were immensely enjoyable and went smoothly as planned, and all the drivers & guides were fantastic, they made sure we were safe and enjoyed the tours at our pace. Special mention to guide Huan in Hanoi, and driver Hieu and guide Tho - both looked after us with our day trips & transfers in Hue, Da Nang and Hoi An. They were very accomodating and patient with us, entertaining and informative. Also special thanks to guide/driver Phu in Dalat, and guide Khanh in Can Tho/Mekong Delta. We felt very well looked after. We definitely recommend Asia Tour Advisor. We would use them again for future trips.
Written January 23, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear Anhchuongl,
Thank you so much for such a long but awesome review. We all love reading your generous compliments. I am very delightful that your experience with us has been very positive. I am also pleased that you appreciated all of our effort to make your holiday more enjoyable. Based on your review, I am confident to say that we have exceeded your expectation in all aspects.
Having said, the high level of customer service is always considered as our first priority. We work hard to make sure that every single services will be best taken care. And, we are delightful to learn that we have achieved our goal in your case.
Additionally, we fully understand that consistency on providing high level service is vital for every hospitality business. And, rest assured that our team of staff will always follow the goal set out by the management to strive to provide the best possible service to you all.
Should any travel bring you back in our areas: Vietnam, Cambodia, Laos, Thailand & Myanmar. Just feel free to keep in touch. We would love hosting you anytime. Look forward to seeing you sometime in the near future.
Best regards,
Asia Tour Advisor’s team.
Written February 10, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Elaine Bazeley
1 contribution
Jan 2020 • Friends
Fabulous holiday once again with Asia tours .
Perfect organization by the agent who has become a friend, thank you so much Thahn you are one in a million .
We told her what tours we wanted which must include an Elephant Sanctuary and she delivered so much more .
After using this company 3 times now we would recommend 100% .
Elaine
Perfect organization by the agent who has become a friend, thank you so much Thahn you are one in a million .
We told her what tours we wanted which must include an Elephant Sanctuary and she delivered so much more .
After using this company 3 times now we would recommend 100% .
Elaine
Written February 8, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear ElaineBaz,
We sincerely appreciate your positive review about your recent holiday in Thailand with Asia Tour Advisor.
Since this was your 3rd trip with us, we are glad that our accommodation and service have met your expectations. Our guests’ satisfaction is our utmost reward and we are grateful for it.
Once again, thank you so much for sending us so much love and positivity. We hope to see you more in the next time.
Best regards,
Asia Tour Advisor’s team.
Written February 29, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This is ny first time using Aaia Tour Advisor. Has anyone gone to Chiang Mai? Is it better to pay for the tour by credit card or bank transfer.
Written May 27, 2023
You’re always better using a credit card; be sure to use one that doesn’t have a foreign exchange fee.
Written May 27, 2023
Can any one let me know regarding type of vehicle used by ATA ,for group of 6people?
? Minivan ?
Written October 23, 2022
Yes. You can rent or book them for tour. May check out site like Klook.
Written December 17, 2019
Same here too. We flew UAL to Narita and then Vietnam airlines to/from and within Vietnam.
Written November 19, 2019
Hi there,
Any extra suggestion or comments about this company as I am ready for my trip in 2020 (Vietnam, Cambodia and Thailand).
Thank you
Toronto Canada
Written August 2, 2019
asia tour advisor is good. Look for the agent ha hai.
Written August 5, 2019
Hi there,
Any extra suggestion or comments about this company as I am ready for my trip in 2020 (Vietnam, Cambodia and Thailand).
Thank you
Toronto Canada
Written August 2, 2019
So sorry for late response. This company provided us with excellent service for our travel in Vietnam. Ask for Tham Nguyen. She will provide you her what’s up contact info and will respond to you right away
Have a great trip.
Written November 10, 2019
Hi, we are cruising around Asia next month and unsure as to which currency to take, somebody told me that most countries take usd,is this correct.
Thank you
Written January 21, 2019
Correct. However, take small denominations.
Written May 21, 2019
Hi looking to do a tour of Asia (been to Thailand Phuket only once) - fell in love with Asia - want to go with a friend for up to 3 weeks this December/early January but realised that we cant do everything we thought we could - Thailand, Vietnam, Cambodia, Malaysia, Singapore and Hong Kong!! So looking for some inspiration as to what to choose from those countries! Looking mainly for cultural places and to get in as much as we can but have to add that my friend is 75 but definately up for a cultural holiday not sun bathing although the odd day would probably be welcome. I really liked your review and comments so if you have any thoughts about 'hot spots' we shouldn't miss as probably my friend's last long haul holiday... it would be much appreciated. Also spoken to Wendy Wu but everyone on Trip Adviser seems to rate Asia travel? Thanks in advance Bev
Written June 8, 2018
Hi I would recommend Asia Tour Advisor. They are very professional and reliable and fun! You can tailor the trips to suit yourself. We did 3 weeks on January of Southern and Central Vietnam- Ho Chi Minh, Mekong Delta, Dalat, Hoi An and Hue. It was fabulous! We didn’t go to Nottjern Vietnam because the weather is very cold and rainy at that time of the year.
Written June 9, 2018
Hi Kezia,
i am planning to book holidys with them, and would like to know if they are good and i can pay deposit to them. It everything ok with Asia Tour Advisor, for transfers and hotels?
Written September 5, 2017
I can recommend them very highly ! Very Professional, on time and will go out of their way to suit your needs. A 50% deposit is due after you verify your itinerary. Make sure you scrutinize your/their hotel selections as the photos can be misleading......overall, I would use them again without hesitation....
Written September 5, 2017
J'aimerais savoir si l'agence s'est occupe de vous procurer le visa et le prix.
Written December 7, 2016
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