Travel Sense Asia
Travel Sense Asia
5
City ToursMulti-day ToursCultural ToursHistorical & Heritage ToursNature & Wildlife Tours
About
With over 15 years of expertise in Vietnam and Southeast Asia, Travel Sense Asia connects travelers with the heartbeat of each destination through a team of local experts. We offer tailor-made travel experiences with genuine connections, authentic encounters, and deep respect for the environment. We invite you to a travel experience that goes beyond the ordinary. Are you ready?
Hanoi, Vietnam

Awards
Travelers' Choice
2023

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(76 reviews)

Most Recent: Reviews ordered by most recent publish date in descending order.

Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as wait time, length of visit, general tips, and location information.

Popular mentions

5.0
5.0 of 5 bubbles804 reviews
Excellent
735
Very good
64
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malteser156
Mosta, Malta4 contributions
5.0 of 5 bubbles
Dec 2019
Just got back from an amazing two week holiday in Vietnam which was all booked through Travel Sense Asia. Can't recommend them highly enough, everything was taken care of from the time we landed in Hanoi up to the departure from Ho Chi Minh city. The itinerary was fully packed with 3 amazing tour guides who took great care of us (Mr Kien in Hanoi, Ms Tina in Hoi An and Ms Phi in Ho Chi Minh), We saw all the best places in Vietnam and for this I can't thank them enough. Ms. Yen Le (Chloe) was the travel consultant I dealt with from the beginning, she took care of transfers, tours, hotels, internal flights, lunches, basically everything that was needed. All hotels were of high standards as requested by us, but budgets can vary according to one's needs. We had included also a 3 day cruise at Halong Bay on the Mon Cheri cruises which was exceptional as well. So if you are thinking of going to Vietnam and don't know where to start I highly suggest you contact them and leave everything in their hands, you surely won't be disappointed.
Written January 13, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear @malteser156 Warmest greeting from Travel Sense Asia! We firstly thank you very much for choosing us as your tour operator for your time in Vietnam. We highly appreciate your review that importantly encourages our team to try our best to keep up our good work in the coming time. Chloe and all members of our team are eagerly waiting for another chance to serve you with our excellent services. All the best to you and your family! Best regards, Customer Service Manager
Written January 13, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Bohemian
Bangkok, Thailand3 contributions
5.0 of 5 bubbles
Feb 2020 • Solo
I had a difficult task of planning a customized Cambodia/Vietnam trip for a European family member from my temporary work base in Bangkok. A little bit of research online was needed as I was not entirely familiar with Vietnam to be able and plan a 10 days program.

The planned trip had extremely tight deadline especially as it was several days before the Chinese New year. After contacting around half a dozen companies online, only Travel Sense Asia replied in a timely manner. The first email communication was concise with a very detailed itinerary that was well thought. Very warm tanks to Lindsey T. From travel sense. She was truly engaging & very active in support from start to finish. This includes everything from entry requirements to transfers and flights. Payment was super easy Via and online terminal.

The trip was a success and it's quite a relief since I have never used a travel agent before & The traveller (my aunt) is an individual who has been around the world twice in the last couple of years years, so a commendation from her has weight to it.

I usually do not right many reviews but this one is a thank you to Lindsey for her about standard attention & true customer service.
Written March 2, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear @HomobohemicuCZ Warmest "Xin chao" from Travel Sense Asia! We all would like to send you a thousand of thanks for coming to Vietnam and choosing Travel Sense Asia as your travel mate for your time. Especially, Lindsey and our team highly appreciate that you take your time to write a lovely review here to share about your memorable trip. We feel so thankful and will try my best to keep up our good work in the future. For now, we wish you and your family all the bests and hope to see you one day in Vietnam or other countries of Laos, ThaiLand, Cambodia and Myanmar. Best regard, Customer Service Manager.
Written March 4, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Kesey H
6 contributions
5.0 of 5 bubbles
Jan 2020 • Friends
Firstly, I would like to say a special mention to my travel consultant Lindsey who helped me plan this tour 4-5 months in advance. Lindsey is very prompt with her replies, very friendly and thorough in providing information and very helpful tips. Lindsey also assisted with organising visa letters and again provided lots tips to be best prepared, as well as provided a good price! Thank you so much for your help Lindsey!

We did a 3d2n tour of Ninh Binh and Ha Long Bay (over night cruise). The accommodation provided was very lovely and luxurious. We had a tour guide Mr Chi - who greeted us at the airport and also took us to see the main sights of Ninh Binh giving us information about the history of Ninh Binh along the way. Mr Chi was very warm and friendly in nature.

We boarded the Athena Cruise ship - which was again very clean, nice decor and furnishings. The cruise manager was also very funny, informative and easy to understand.

The private driver we had was also very lovely, friendly and very prompt with his timing.

If you have an upcoming trip to Vietnam, do not hesitate to contact Lindsey at Travel Sense Asia!
Written January 8, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear @keseyh Wamest greeting from Travel Sense Asia! We all would like to send you a thousand of thanks for coming to Vietnam and choosing Travel Sense Asia as your travel mate for your time. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirm the hard work we put in every day. Last but not least, we enjoy welcoming and serving you in our country or Laos, Cambodia, Thailand and Myanmar so we will look forward to seeing you again. All the best for you and your family! Cheers, Customer Service Manager.
Written January 8, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Punyabrata S
Hyderabad, India62 contributions
5.0 of 5 bubbles
Jul 2022 • Couples
We decided to visit Vietnam immediately after the country opened up for tourism in 2022 after the Covid pandemic. We had been actively planning for a tour in March 2020 with Travel Sense which we had to cancel at the last moment. In fitness of things, we decided to revive the plan of 2020 with Travel Sense after almost 30 months

Clyde took over as our point of contact and relationship manager from Chloe who was our point of contact in March 2020. This made matters very smooth as Clyde was briefed by Chloe of all our preferences and the original itinerary.

The itinerary was Northern and Central Vietnam Highlights which covered the North in 7 days and the Central for the remainder of the time.

Travel Sense just took the experience to another level. We have had tours with the leading tour operators in the world and Travel Sense exceeded our expectations at one fourth the cost. There were local experiences on all the days. Lunch was part of the package and every day's lunch was an experience with a local story.

Travel Aense was immaculate in the planning and the delivery of the whole tour. The hand over between local guides at every destination was seamless. The transport was outstanding. And all because Clyde is very passionate about his customers and really makes a difference. Live you Clyde.

Our guide for Hanoi was Ly Hai who adopted us as "Pa" and "Ma". Ly is outstanding and he runs a tea room which was born out of the Covid pandemic when there were no tourists. Ly took us out on a night walking street food tour which was superb. We walked around old quarter for around 3 hours and tasted some 6 or 7 dishes as locals would do. Ly covered Ninh Binh as well.

Lo Thi Sy was our local Tribal guide for Sa Pa. She is an awesome human and we quickly became close. Sy took us out for 3 days onvyrecks and she made sure that there were no discomfort.

Clyde pulled off a magic bay a rabbit out of the hat with a VIP upgrade on the Haling Bay cruise. Thank you Clyde.

For Central Vietnam Travel Sense had Tam who is very enthusiastic and is very well read and and trained.

A very big thumbs up for the Travel Sense Family and for Clyde who visited us with gifts on the last day in Vietnam. Will never forget you Clyde and Ly and Sy and Tam.

Highly recommend Travel Sense for a Vietnam tour. We will definitely go back to them again
Written July 27, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear Punyabrata S, A warmest greeting from Travel Sense Asia team! We would like to send you a huge thank for your passionate sharing here about your experience in Vietnam with Travel Sense Asia. Especially, we all feel so much happy to know that we have fully met your expectation and you enjoyed every single thing throughout 2 week trip along the North and Center of Vietnam. Your high level of satisfaction is a big motivation for us to keep up our good work and try more and more to bring the best service to all clients. Definitely we look forward to serving you again in Vietnam, Laos, Cambodia, Thailand and Myanmar. Best wishes to you and your darlings! Sincerely, Customer Service Manager
Written July 28, 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Valeghine
Cagliari, Italy3 contributions
5.0 of 5 bubbles
Nov 2022
We found Travel Sense Asia online and it was the only tour operator among those we contacted who was willing to organize a 16-day trip just a month in advance between Northern Vietnam (Hanoi, Sapa, Halong Bay), Laos ( Luang Prabang) and Cambodia (Siem Reap and Koh Rong). Pera Fu followed us in preparing the trip by promptly responding to all our requests, and then especially during the trip we stayed in touch every day. She was extremely helpful and kind and that already deserves 5 stars. Also all the hotels and guides were great especially we loved everything about Laos. The transfers were well organised. We only had one problem with one night's accommodation but Pera Fu sorted it out by finding us alternative accommodation the same night in no time. We highly recommend a trip with travel sense asia.
Written November 22, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Grazie a voi per averci onorati con queste belle parole, che sono il premio al nostro lavoro! Grazie ancora. e un abbraccio affettuoso a tutti voi. quando avete il piacere di tornare in Sud Est Asiatico, siamo sempre a Vostra disposizione! Travel Sense Asia Team
Written December 7, 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

RStrat
1 contribution
5.0 of 5 bubbles
Dec 2019
Chloe provided wonderful customer service! Half of our party didn't make the connection to Hanoi so she immediately arranged for someone to pick up the other half of the group the next day and arranged for a speed boat to catch the rest of the group on the cruise at Halong Bay. She did this immediately and helped alleviate any concerns due to the missed connection. Everything worked to perfection with what I had on the itinerary. I'd definitely use Travel Sense Asia again.
Written January 9, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear @RStratford Warmest grreting from Travel Sense Asia! We all would like to send you a thousand of thanks for coming to Vietnam and choosing Travel Sense Asia as your travel mate for your time. We are thrilled that you loved your experience; Chloe and our team will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. We wish you all the best and hope to see you one day in Vietnam or other countries of Laos, Cambodia, Thailand or Myanmar again. Cheers, Customer Service Manager.
Written January 9, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Destination331140
1 contribution
5.0 of 5 bubbles
Mar 2020 • Couples
My husband booked tickets to Vietnam as a 60th bday present for me. After checking around with a few companies, we settled for Travel Sense as the price was reasonable and the attention from Lindsey was very prompt.
All through our trip, Lindsey kept in touch to find out how we were doing.
Our guide Phong was also very good and helpful. Even when he was not on duty for that day, he would still text us to see if we were ok and enjoying ourselves. Both Lindsey and Phong also made sure all the hotels and restaurants were aware that we did not eat beef.
Overall, they made us have a smooth and enjoyable trip. Will definitely consider using them again and recommending to our friends n family!
Written March 4, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear @Destination331140 Warmest greeting from Travel Sense Asia! We firstly thank you very much for choosing us as your tour organizers when you visit Vietnam. We are thrilled that you loved your experience; Lindsey and Phong will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirm the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again on your next itinerary to Vietnam or other countries of Laos, Thailand, Myanmar and Cambodia. All the best to you and your family! Best regards, Customer Service Manager.
Written March 4, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Wee Tiong C
16 contributions
5.0 of 5 bubbles
Aug 2023 • Friends
Travel Sense Asia Vietnam was very professional, reliable, responsible, and very accommodative in providing the services at great value.
We had enjoyed our Southern Vietnam 10 Days trip to Ho Chi Minh City, Ben Tre, Dalat Nha Trang and Mui Ne.
Mr Nguyen of Travel Sense
Asia Vietnam, was able to provide the professional advice on our itinerary. He was very patience and had good communications (24/4) via WhatsApp, and made adjustments over a 2 months' period based on our request.
The package was value for money; Good Food, Good Accommodation, professional, safe guided tour. We had free upgrade for all 6 rooms with Ocean View. The members were surprised and to have a fine dining on board the Pricess Siagon Cruise and a French Crusin Lunch on our final day. The Tour Guide Mr. Trung 小罗, the Vehicle Captain were very professional, passionate and flexible to accommodate our request, even if it was last minute.
Payment was easy and hassle free.
Looking forward for another good trip in Vietnam with Travel Sense Asia Vietnam. Keep up the professional services.
Thank you very much🙏.
Written August 19, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear @weetiongc2022, Warmest greeting from Travel Sense Asia! We thank you very much for choosing Travel Sense Asia as your tour operator in Vietnam and especially we are grateful for your excellent feedback about our services. It is a big motivation for all of our team to keep up our good work in the future. We wish you and your dear all the bests and hope to have more opportunities to serve you not only Vietnam but also Cambodia, Thailand, Myanmar and Laos. Sincerely, Customer Service Manager
Written August 20, 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Wen
1 contribution
5.0 of 5 bubbles
Dec 2022 • Family
Mia, our contact agent was very efficient. She’s always reachable and replied promptly through WhatsApp. Even called me the first time to ask about my trip. The hotels booked were mostly excellent although there were some issues with it. 2 usb were left at 2 different hotels but none was found by the hotel when we informed the hotel and wanted to get them back. Quite disappointed with the hotels though. I have given my feedback to Mia so that she knows about it. Location of Hanoi hotels in old quarters were fantastic. Nearby to everything and we walked all the time. Transportation was good except for 1 driver from Sapa- Hanoi, as he was busy checking/ looking at his phone and also talking the first 1.5 hours. The car was slowly swerving to the side while checking his phone. After the 2nd hour he’s was ok and concentrated on driving already but we were alert throughout the journey though
The tour guide in Sapa recommended a restaurant for lunch when we asked her, and the food was more expensive and not as good as the other one we went ourselves. The recommended restaurant is more for the tourists as we saw many tourist dining there.
We didn’t like the shopping stop to and from Halong Bay. We didn’t intend to purchase anything from those shopping stops. Driver stopped for at least 20min and it’s a waste of time.
The overnight cruise in Halong Bay was great!! Many choices for buffet dinner but breakfast and lunch was moderate only. It would be better if we don’t need to have brunch at 930am and arrived the marina at 11am. Too rush. Perhaps staying 2 nights would be better. My room was upgraded by the cruise and it was a beautiful room with jacuzzi!! Thank you!!
No other complaints as it was a very good travel agency overall and Mia was superb!! Totally reliable!!! I was sceptical at first but a thumbs up for Mia and this travel agent!!!! Keep it up !!
Written January 8, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear @weenlym, Warmest greeting from Travel Sense Asia! Thank you very much for choosing Travel Sense Asia as your tour operator during your voyage in Vietnam. Mia and our team were pleased to receive your excellent feedback after your trip and this is the opportunity to improve our services. We look forward to having another chance to serve you on the next itinerary not only Vietnam but also Cambodia, Thailand, Myanmar and Laos. Sincerely, Customer Service Manager
Written January 9, 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

TrailBlazer364993
1 contribution
5.0 of 5 bubbles
Dec 2019 • Family
The whole arrangement, starting from Quotation discussion on Whatsapp /email until pick up to NIA airport back to Malaysia was very professionally handled by Chloe from Travel Sense Asia. Our family were very impressed by the professional Tour Guide of the Oriental Cruise (Ms. Tham) and Hanoi City Tour Guide (Leng). Hotel Soleil has good food and excellent service. Thanks the Hotel for the Birthday Gift ,given to my wife. Definitely, I will come back to Hanoi again.
Written January 3, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear @TraiBlazer364993 Warmest greeting from Travel Sense Asia! We all would like to send you a thousand of thanks for coming to Vietnam and choosing Travel Sense Asia as your travel mate for your time. Especially, we were so glad that you enjoyed our service arrangement. Chloe and our team also thank you for taking your valued time to share your unforgettable moment during your trip. We are definitely sure to keep up our good work and even improve more to grasp another opportunity to serve you in the coming time in Vietnam again or other countries of Laos, Cambodia, Thailand, and Myanmar. All the best for you and your family! Cheers, Customer Service Manager.
Written January 5, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

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