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South Pacific Travel Day Tour

#730 of 1,568 Tours in Hanoi
Hanoi, Vietnam
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About South Pacific Travel Day Tour
South Pacific Travel is an International Tour Operator licensed since 2002. This business was established by a group of young people who have expert knowledge in the tourism and hospitality industry. We are proud to bring to thousands of travelers, coming from many countries in the world, a variety of services in Vietnam, Laos and Cambodia, including package/ tailor-made tours, hotels and transportation arrangements, visa applications and other travel services. Whatever you desire for your holiday, adventure, environment, luxury, history, culture or golf, whatever your travel budget, we are committedto listening to the client, so as to provide the best travel experiences to meet your needs and satisfy your desires. We guarantee that with our experienced team, you will gain understanding and insight of each travel destination. We are genuinely interested in every guest’s holiday satisfaction and enjoyment.
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South Pacific Travel Day Tour
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43Reviews1Q&A
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Mike S wrote a review Sep 2018
Dublin, Ireland19 contributions38 helpful votes
When we booked the trip we were told that it was more expensive because it was better. This may, or may not, be true, because we cannot compare it to others, but it was just fine. The food was good, but not great, the bus was fine, the room was fine, the guide was fine, Ha Long Bay was absolutely gorgeous and a must see.
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Date of experience: September 2018
2 Helpful votes
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Response from Laetitia L, Giám đốc quan hệ khách hàng at South Pacific Travel Day Tour
Responded Nov 27, 2018
Dear Mike S, Thank you so much for your time to share all your thoughts. We passed to the Product Dept. , everything is improved. I do hope that we can be your choice again once you come back. Best regards
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Tiffany L wrote a review Feb 2018
1 contribution1 helpful vote
I booked a tour with South Pacific via GetYourGuide and they cancelled it due to there not being enough space. I couldn't do another tour as I was due to leave the country. Two weeks later and I still have not received a refund and nobody is taking responsibility for it. I'd advise to not use either of these companies for travel.
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Date of experience: February 2018
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Response from milouvn, Giám đốc quan hệ khách hàng at South Pacific Travel Day Tour
Responded Feb 22, 2019
Dear Tiffany L, Thank you so much for your evaluation and your sharing and so sorry for inconvenience that caused you. Best regards
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pvantees wrote a review Aug 2017
67 contributions6 helpful votes
+1
We did the 2 day 1 night tour. From pickup to drop off back to our hotel everything ran like clockwork. We were prepared and keep in mind this tour actually has you spend about 22 hours on the boat itself. The bus ride from and to Hanoi was smooth and comfortable with a stop half way. The ship itself is clean and comfortable. The food was excellent and the tours were fun although a bit short. Which is fine considering the number of activities included in the package. Our guide Alex was highly knowledgeable helpful and overall good fun. A few things to keep in mind: - Hanoi transfer takes up 3 hours each way - it's busy in Halong Bay so expect to be with a lot of other tourists - tour is on a tight schedule so make the most of your free time - spend as much time outside as possible. The views are amazing.
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Date of experience: August 2017
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Response from milouvn, Giám đốc quan hệ khách hàng at South Pacific Travel Day Tour
Responded Feb 22, 2019
Dear pvantees, Thank you so much for your very detailed your evaluation. We will try our best to maintain the quality of services and try to improve in- perfect service for best serve you once you come back to Vietnam Best regards
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Alex H wrote a review Jul 2017
14 contributions7 helpful votes
Did the one day tour to Ha Long Bay on the 22nd of July 2017 and am quite disappointed with the tour. Firstly, our tour guide Anh was fantastic, very friendly and super accommodating - as much as he could at least. When booking the tour we selected the Luxury package which was the most expensive as we wanted the day to be perfect. We were told the food would be great as would the boat. The boat was nicer than the other but not by much. The only really difference was a new aircon system, black benches and white table cloth but not much more. Despite being told there would be plenty of vegetarian options the meal was almost entirely sea food. That's great for someone who eats seafood but I really didn't pay that much for a meal I could barely eat. We also thought that by getting the luxury package that the meals would be more of a restaurant standard but it was more like sharing plates. Quite standard food - nothing special. Now the worst part, we chose the tours for the activities but all we got was 1/2 hour kayaking and walking through a crowded cave. We would have loved to have spent an hour or more kayaking - at least. And the cave was super disappointing, cramped full of tourists and lit with fake lights. To end off it took four hours to get there and another four hours back. Just expected more for almost $60 AUD. The actual Bay is magnificent but the tour wasn't great.
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Date of experience: July 2017
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Response from milouvn, Giám đốc quan hệ khách hàng at South Pacific Travel Day Tour
Responded Feb 22, 2019
Dear Alex H, Thank you so much for your evaluation. We are sorry for all inconvenience that caused you. We do hope that infrastructure in Vietnam will be improved soon and we improved our services Best regards
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Maree V wrote a review Jan 2017
Gold Coast, Australia2 contributions3 helpful votes
Our tour guide for Halong bay was Vuong(Kris) was amazing! The entire trip was extremely well run! The accomodation on the boat was clean and comfortable and nothing was too hard for the staff! Our guide Vuong (kris) made us feel welcome, spoke clearly, and had a good laugh! 😀
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Date of experience: January 2017
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Response from milouvn, Giám đốc quan hệ khách hàng at South Pacific Travel Day Tour
Responded Feb 22, 2019
Dear Maree V, Thank you so muhc for your evaluation. Your comment is big motivation for our team Best regards
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