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Peony Cruise

Hanoi, Vietnam
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About Peony Cruise
Peony Cruise is a New Intention about the Luxury Cruises in Ha Long Bay. This cruise is a well-mixed between a charming of Vietnamese traditional culture and a charming of European break – through stylish. It was a great production which collected our intelligence, experiences, passionate and creation to supply the luxury and boutique services
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PePeFlo wrote a review Aug 2020
Aidlingen, Germany3 contributions
Unfortunately I had to cancel my refundable reservation for a Halong Bay cruise due to Covid19. I requested a refund of my deposit and was told that the money will be refunded to my credit card within 2-3 weeks. After I didn't get a refund I contacted the company and they returned me a proof of refund but this was the refund of a different customer. I told them that this was not my refund as it is the wrong amount and the wrong last digits of the credit card. They sent me another proof again from a different customer. I provided them with the proof of payment of my credit card company so that they can match the payment and issue the correct refund. Since this time my emails have not been answered any more. I understand that the Covid19 situation is difficult for these companies but I would at least expect a voucher which can be used for a future trip. Completely ignoring all refund requests is not acceptable.
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Date of experience: June 2020
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Irina M wrote a review Jul 2020
Krasnoyarsk, Russia9 contributions
+1
We spent great time with Peony Cruise. All was excellent! Really nice room, with bath, soft bed and panoramic windows. Friendly staff, who make more enjoyable for you everytime. Thanks a lot for this incredible trip!
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Date of experience: June 2020
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Linda B wrote a review Jun 2020
Raleigh, North Carolina2,095 contributions350 helpful votes
We had a GREAT time on a 2 night 1 day cruise on Peony Cruises. Everything about the boat was perfect from the room to the lounge areas and the restaurant. The food was plentiful and amazing! Others in my group went kayaking while I took the time to relax after a whirlwind couple of weeks in Vietnam! I would highly recommend this cruise!
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Date of experience: February 2020
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zsofiailona wrote a review Mar 2020
England, United Kingdom61 contributions3 helpful votes
+1
We had a incredible time on our peony cruise. From the moment we arrived at the check-in area we knew it was going to be a special few days. When we arrived we were given drinks and snacks and asked to wait for all the others to arrive. We were kept well up to date with what was happening, it was all very well organised. We were taken to the boat and arrived to a wonderful warm welcome and the day was clearly set out wih the schedule, so much was fitted into a short time. We had delicious meals with so mnay options. I am vegan and they did a special menu just for me and brought me my food. They were so helpful and kind it was amazing. In the afternoon we went kayaking, swimming in the bay and had time to relax and enjoy ahppy hour. We then had a cooking lesson and a fabulous dinner, all the food looked like art work. We then had squid fishing and a living evening. In the morning we had sunrise tai chi followed by breakfast and a trek to Cat bai Island trek foll8by brunch and check out. The level of care we felt from the staff was very impressive. The tour manager Amy was especially helpful and all staffs English was near perfect. The only thing I would mention is that the drinks are priced than other places but that is to be expected as you on a cruise. I would definitely recommend this cruise. Another thing to mention is that the staff were really good at reminding us to be are about the environment and they didn't have any plastic on board. It was nice to see after the rest of the county. We are sorry it was so short. Thank you Peony Cruises!!
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Date of experience: March 2020
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Mark K wrote a review Mar 2020
20 contributions
We loved our cruise around Halong Bay. The booking in was a bit hectic but once aboard our ship, the Peony 2 we were welcomed by friendly staff who did everything to make your stay enjoyable. Our cabin was amazingly and the food plentiful and good quality. We only had a one night trip which was great to see the many islands. On board it was easy to relax and enjoy happy hour on a dumbed and there were two trips on our cruise, kayaking and a visit to local caves. We also had a go at night squid fishing.
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Date of experience: February 2020
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