AZ Local Trip
AZ Local Trip
5
Cultural ToursWalking ToursSightseeing ToursFood ToursDay Trips
8:30 AM - 9:45 AM
Monday
8:30 AM - 9:00 PM
Tuesday
8:30 AM - 9:00 PM
Wednesday
8:30 AM - 9:00 PM
Thursday
8:30 AM - 9:30 PM
Friday
8:30 AM - 9:00 PM
Saturday
8:30 AM - 9:00 PM
Sunday
8:30 AM - 9:45 AM
About
AZ Local Trip travel a company assisting travelers with many services, you only need to contact one company for all your travel.
Hanoi, Vietnam

Awards
Travelers' Choice
2024

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Tours and Tickets by AZ Local Trip

Most Recent: Reviews ordered by most recent publish date in descending order.

Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as wait time, length of visit, general tips, and location information.


5.0
5.0 of 5 bubbles1,270 reviews
Excellent
1,100
Very good
142
Average
15
Poor
7
Terrible
6

Rayden Sia
3 contributions
5.0 of 5 bubbles
Feb 2020 • Friends
We came across azlocaltrip online and decided the jump the gun and contact them. What a great choice we made! Hannah and Ann from AZ were very kind and accommodating, helping to make sure that our trip went smoothly and soundly. We especially enjoyed our free Hanoi city walking tours with local university students. We got to try many local delicacies and discover secret nooks and crannies that we would have missed had we gone on our own. Hannah and Ann made sure that we were feeling comfortable in Hanoi, and we always felt safe knowing there was someone we could contact if anything went wrong. Even when we had issues with our booking towards the end due to problems on our part, Hannah was kind and considerate and helped us find the best solution for our situation.

We will never forget our time in Hanoi. If you ever need a guide or a friend in Hanoi, make sure to contact azlocaltrip!
Written February 12, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear Raydensia, We would sincerely love to thank you for joining the tour with us. It is a privilege for us that you have chosen our company to accompany you among so many. We are now feeling so lucky to an excellent client like you. Also, we do hope that our destinations can leave you unforgettable memories about Vietnam's culture. We, once again, would like to express my gratitude towards you for having trust in our team and it’s our biggest honor to have you back shortly. All the best to you from AZ Local Trip. Hannah and Ann
Written February 21, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Christian W
2 contributions
5.0 of 5 bubbles
Sep 2023 • Couples
Did a 7 day 6 night tour with AZ - our itinary included trips to Nimh Binh, Sapa and Halong bay.

Experience with AZ was really great, we had Jenny as our rep and she did everything to make the trip as seamless as possible for us - answering loads of questions and being available at all hours. She was really very personable and kept us infomed and reminded all the time, even assisting us and advising on the rest of our time in Vietnam.

Really thought we got good value for money on this - im sure if you want to arrange all the trips / accomodation / transfers etc by yourself then its absolutely possible, but if you want to book a tour then i would recommend you choose AZ.

AZ essentially to out to other tour companies / groups rather than running the trip themselves, and as such the experience with the various opporators was mixed. The majority were of a high standard, however a couple were closer to middling. Compared to booking on your own / researching yourself online i think the partner companies were on average to a higher standard then what you would find yourself.

Again, our thanks to Jenny and the team she that supports her. Really enjoyed our time and have lots of great experiances on the tour!
Written September 22, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Dr Amul
Mumbai, India3 contributions
5.0 of 5 bubbles
Nov 2019 • Family
Booked through AZ local tours, main corodinator Ms Jenny, got exccelnt tour opttion. Mode of payment was very smooth ,we paid 90%after reaching there.
Jenny has booked lovely cruze at halong bay.
We got 24X7 support from Jenny.
People at Vietnam is very polite and our journey was v safe.
Enjoyed tour. Recommend to book through AZ local tour specially Ms jenny..
Written January 4, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Dr Sanjeev K
Lucknow District, India37 contributions
3.0 of 5 bubbles
Sep 2023 • Family
Overall the tour management by AZ was good. Their arrangements were up to the mark but their guide support to the Black Virgin mountain was hopeless. We had booked for 10 pax but unfortunately ,one couple could not travel with us due to VISA issue. I informed them about this and requested to modify the arrangements as well as cost as they had quoted us per pax charges but they did not consider it with any sympathy. At every sight their guide used to buy the tickets/meals on spot and obviously for 8 of us and not 10 and they saved good amount on that but despite lot of requests, they kept pressurizing us to pay full amount or else withdraw their services. Ultimately after lot of pursuance ,they refunded just 30% amount for the missing couple. This may be their mode of operation but i did not like it as it showed their apathy for tourist and was un logical, when you are saving at least 70-80%, Their guide for Saigon part was just useless and wasted lot of our time so we missed more SS. The Danang guide Kelly was very good otherwise and land arrangements were good. Thanks Team AZ local tour but i would not recommend you to other visitors.
Written April 24, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hi Dr Sanjeev from India, thank you for your feedback and sharing your thoughts about your experience traveling with us. Maybe, your case is very special to us, even though a year has passed, we can not forget this experiences with you .It was really hard situation for us. Although it was all the kindness and effort we could have done to help you at the time, it was probably not truly understood and received on your part. However, all opinions are received and welcomed by azlocal trip to bring an objective view to everyone and visitors to us. And here are some more shares to help you and other travelers have a more positive view, better understand this situation and have better experience in arranging a trip to Vietnam with us or anyone else : 1> If you research carefully, whether you go with us or with any other company, whatever service you book, whether you go in a private group or a share group, you are completely responsible and must pay 100% of the cost for not showing up as planned or canceling booking on the last mins . This is also a general policy clearly written in all orders from us and the operating parties in Vietnam. Please check it if need. 2> Your cancellation requested time is close to 1am at midnight and everything is ready to pick you up at 7am in the morning. Thank you for notifying us to know in the middle of the night but please understand because we are the impossibility of working through the night like you'd like, and no one really connecting that late at night here to reply back you on the same time. 3> Your trip is a PRIVATE TRIP for only your group (not a share group trip with other travelers). If 10 people book a tour and 2 people don't show up, it won't save us as much money as you thought because even though you're going with 8 people, all the services were the same group 10 pax like transport ( car/cable etc) , the tour guide, etc. will still remain the same as the booking for a group of 10 people and must still operate as planned except for some ticket sales points and restaurants who accepted to assist you in canceling last mins for you. We also gave you the refunds right on trip which we got from our operators. Therefore, using the service for a group of 10 people with private tour but requiring payment for only 8 people and still want to use the same services tour 10 pax is completely unreasonable in this case. Please understand. 3> No show on tour and visa error are incidents that no one wants and come from careless preparation on the part of your side. We were very understanding about that, so we actually spent a lot of time helping you fix that problem together with you , I believe you also saw clearly our effort during each moments. Each operators have own each limits and your tour cancellation is too sudden and your wishes are beyond our scope and limits. We hope you accepted and understand in this cases. 4> In your case, if you cancel about 6-7 hours before the trip and cancel in the middle of the night, supporting you to get back about 30% of the total cost is all kindness, sincerity and kindness, effort from our side for you. And this partial refund to you is our favor and understanding and our best efforts for you, and actually it is not our responsibility. We made it clear to you from the beginning. 5> As you shared that you have researched about 5-7 companies before placing an order with us, then surely the service cost from us you ordered is very reasonable, and you choose us because of trust and care. So how can we save 70% - 80% of the cost as you said while we have helped you refund all the costs of entrance tickets and food for 2 your friends and we still have to pay for private car and guide even 8 or 10 is still the same for private group. Please notes : we are not here to try to earn from you and make trouble for you, we are here to be useful for our travelers. During the tour, we really tried our best to do our roles and responsibilities well to make the trip go smoothly and ensure the entire service was as per your order of 10 people even though the other two didn't show on last mins. We have made this situation very clear to you and hope you will pay attention and sympathize. This is an unfortunate incident for both you and us and we have tried to resolve it to the best of our ability because i know that we only can run our bussiness in the long term when our travelers are happy with our services. Finally, thank you for your comments and wish you and your family good health, luck and smooth trips next time you come to Vietnam. We hope you will find some one who is more suitable support person than us on the next time and we are always here to support you whenever you need it even you go with anyone, are not us. Thanks for your feedback. Best wishes for you.
Written April 25, 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Camper04840018481
1 contribution
5.0 of 5 bubbles
Nov 2023 • Solo
I had an unforgettable night with Alex, a young and enthusiastic university student. He took me to 7 different places around the Old Quarter, tasting variety of local dishes in the hidden corners that I can never find myself.

One thing that I love when accompanying with Alex is that he never talked to me without a smile on his face. He brought me positive energy. He was not just my guide; he's also my friend and my bodyguard =))

Definitely recommend this tour to anyone. Oh and tell them you wanna book Alex if possible haha!
Written November 27, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Evelyn T
Singapore, Singapore1 contribution
5.0 of 5 bubbles
Mar 2024 • Family
We really enjoyed our short 6 days 5 night tour package customized and arranged by AZ Local Trip. Specially thanks to Jenny for her help and support at all time from before and during our trip. She is a great asset to AZ Local Trip. Drivers and tour guide in each city are on time and punctual. Will definately recommend friends to her.
Written March 23, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

IL7777
4 contributions
4.0 of 5 bubbles
Dec 2019 • Family
Booked for 4 tours which used 3 different guides.
Hien, Daisy and Alissa were my guides.

Hein brought us to the St Joseph church, Hoam kiem lake, French quarter and Lo Hoa prison.
He's knowledgeable and explained about the history.

Daisy brought us to the night market and beer street. She is very bubbly and cheerful and she took good care of us especially when crossing the crazy Vietnam road...

The last guide we had was Alissa, we did food tour and went to Ancient house and a local supermarket to buy things that we want.

All 3 guides are really good in english no problem with communication at all.

Written December 31, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
"Dear ILMH7777, Thank you for taking the time to write us some words about your tour with AZ Local Tour on TripAdvisor. We always appreciate all contributions from our customers no matter if those things are good or bad, and, luckily, we have done well on the tour with you. We do hope that the Old Quarter of Hanoi and also our destinations such as Hoan Kiem lake, Dong Xuan Market, Long Bien Bridge, and others can leave you unforgettable memories about Vietnam's culture. As always, we do hope that you got lots of unforgettable memories in Hanoi and give us the honor to have you back! Once again, thank you for trusting and choosing us as your partner. All the best to you from AZ Local Trip. AZ Local Trip Team
Written March 5, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Ho
Bangkok, Thailand9 contributions
5.0 of 5 bubbles
Dec 2023 • Family
We feel great and fortunate to have Jenny help us to organise the Vietnam trip. We are happy to engage Az local trip for this trip. They are effective and price competitive.
I wanted to compliment Jenny for her outstanding effort and attention to details to take care us for this trip. She is a caring, passionate and responsive tour planner that helps us plan out a wonderful trip in Vietnam trip. I leave it to her to recommend plan for me the whole journey and indeed was good. As I did not read the itinerary in details and advance, I count on her to tell me in details the next plan and activities. She is responsive and patiently taking my questions and clearing my doubts even during the period where she was on home leave.
Jenny, thank you very much for what you have plan and organise for us. I will definitely recommend AZ local trip and Jenny for anyone would like to plan for a Vietnam trip.
Written December 31, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Luca Alvarez
6 contributions
5.0 of 5 bubbles
Jun 2024 • Couples
Thanks to AZ Local Team for helping me and my wife have memorable and smooth 5-day, 4-night trip to Vietnam. I found the company's information through a sharing in facebook from other travelers who i dont know, but very quickly i contacted and received advice and got my ideal trip at a very local price. So that why I book my trip very quick after i checked their reputation. Although i made a mistake in the trip schedule about a week before the departure date, the team was extremely helpful in handing my problem without charging any additional fees. Hanoi Trip on 1st day just so so but the trip to Halong anh Ninhbinh was wonderful, the hotel staff in Hanoi was very good, all trips were good tours, the food in each locality will have different flavors, there are many options. Street food in Hanoi is delicious and cheap. Traffic in Vietnam is very shocking but gives me a great experience of this place. In general, I really enjoyed this trip, will definitely bring my family back here with AZ Local Trip.
Cheers!
Written June 28, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Nastassia E
6 contributions
5.0 of 5 bubbles
Aug 2023 • Couples
Jenny was amazing in organizing an overnight trip to halong bay, a Jeep tour of Hanoi old quarter and a trip to bana hills in Danang. She was always available to answer questions and made sure to check in on us. Highly recommend her
Written August 13, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

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