Paradise Indochina Travel
Paradise Indochina Travel
4.5
Multi-day ToursHistorical & Heritage ToursBoat ToursPrivate ToursDay Trips
8:00 AM - 8:00 PM
Monday
8:00 AM - 8:00 PM
Tuesday
8:00 AM - 8:00 PM
Wednesday
8:00 AM - 8:00 PM
Thursday
8:00 AM - 8:00 PM
Friday
8:00 AM - 8:00 PM
Saturday
8:00 AM - 8:00 PM
Sunday
8:00 AM - 8:00 PM
About
Paradise Indochina Travel is a trusted local DMC and one of the leading travel company specializing in customized tours and package tours in Vietnam. We were granted an International Tour Operator License by Vietnam Administration of Tourism, No 01-922/2017 TCDL - GPLHQT. The highlights of Paradise Indochina Travel are the unique tours to the untouched areas with prestine scenery and learn more about local cultures through their daily life. Our enthusiastic, professional team plays a role of a bridge connecting world people and Vietnamese helping people around the world have deep understanding about Vietnamese cultures and their custom. Our goal is to bring customers best values with the real costs, also bring you satisfaction after every single sevice. We guarantee our quality through our profesional and well-trained staffs and travel consultants and assisting our clients 24/24.
Hanoi, Vietnam

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Tours and Tickets by Paradise Indochina Travel

Most Recent: Reviews ordered by most recent publish date in descending order.

Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as wait time, length of visit, general tips, and location information.


4.5
4.5 of 5 bubbles412 reviews
Excellent
328
Very good
35
Average
22
Poor
16
Terrible
11

K2-BellyDancer
London, UK67 contributions
5.0 of 5 bubbles
Sep 2018 • Solo
Mr Han CEO of Paradise Indochina Travel works in shared co-operation with Jesper of Vietnam Rejser who share offices in the Old Quarter of Hanoi. I generally prefer to talk directly to tour operators carefully and this was essential for my trip.

Mr Han was extremely helpful at short notice in co-organising my complicated trip to the mountains of Ha Giang and Sa Pa as well as providing me with an excellent guide (Mr Phuc) who I would very much recommend.

Mr Han also at very short notice organised a Hanoi city tour with minivan and driver - for a reasonable price for the level of service provided.

If you want something tailor made and someone who can match your desires with whats possible then I really recommend Mr Han and Paradise Indo China Travel.
Written October 30, 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Mel C
21 contributions
5.0 of 5 bubbles
A really beautiful day. Everything from the people, views, experience and food was amazing and peaceful. Really enjoyed learning about the culture and visiting the island. Snorkelling is a must, got to see blue star fish! Finally the highlight of the day is having time to relax on the beach, read a book and go for a swim without anyone rushing us. All the tour guides and locals are some of the kindest people we’ve meet, thank you for a lovely experience!
Written August 24, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

William N
Hong Kong, China24 contributions
5.0 of 5 bubbles
Jan 2020 • Family
Nice service! The driver arrived on time. He was polite, professional, and he had a very good driving manner. The car was very comfortable. The view from the mua cave mountain was gorgeous! I surely will book this company if I come to Vietnam next time.
Written February 3, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear William Paradise Indochina Travel team feel so happy to hear that your trip went smooth and you gave us a very nice review. It is really a present for us. Hopefully you come back Hanoi again and we meet each other another time.
Written September 26, 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Vnyrdr
USA379 contributions
2.0 of 5 bubbles
Feb 2023
The Good:

> Cham islands are beautiful
> Decent snorkeling once you find the good reef
> Guide was polite, friendly and helpful
> Decent lunch

The Bad:

Tour not as advertised.

> Listing says 28 max per speedboat; we had 36 people crammed into a small speedboat with 18 seats (maybe comfortable for two small children but not for two adults).

> Had to crawl out of the speedboat cabin through a small window at the back of the boat to get in the water to snorkel.

> Speedboat’s ladder did not extend; stopped just 4” below the water surface so very difficult to get back into the boat.

> The boat was so packed that it was unsafely tilted to the portside the entire trip back, despite attempts by the guide and boatsman to move people around to better balance the weight.

> Listing says water is supplied; not the case, had to buy water, even at lunch.

> Listing says snorkeling equipment provided but had no swim fins.

> Activities at first island were a waste of time and would have been better to have skipped and had more beach and snorkeling time.

The ugly:

The bus driver was extremely rude and unprofessional. Five minutes after pick-up he pulled into a tourist trap gem store and lied to us, telling us (via a voice translator app) that this was our first stop for 20 minutes, the famous Stone Village, a UNESCO site, when it was clearly a store (the kind that pays drivers to bring people to the store). No one wanted to go in to be harassed by high pressure sales people so they wanted to stay in the bus. He kept screaming and yelling at everyone to go in the store, furious that no one wanted to. So people just stood in the driveway waiting for the driver. Eventually the tour operator told the driver to let us back on the bus and get on with the real tour. The tour operator said "it was just a misunderstanding" but it was quite clear that it was not, and there was no excuse for a bus driver to yell and scream at the guests! (BTW, the UNESCO Stone Village site is in Saudi Arabia, approximately 11,750 km from Danang, and the UNESCO Stone Town site is in Zanzibar Tanzania, over 13,000 km from Danang!)

Bottom line; Go to the Cham Islands, but use a different tour operator!!
Written February 6, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

charis87
Perth, Australia19 contributions
2.0 of 5 bubbles
Jan 2023 • Couples
They should not have ran this tour in January where the water is very murky, visibility is very low and snorkelling isn't worth it. To me this was a form of fraud.
Also they said that transport to and from the hotel was included in the price, but they informed me they were not able to do this for me and I had to make my own way there and my own way back, paying extra money for the two taxi rides I had to take. It was quite a significant amount of money on top of what I had already paid for this tour that was not worth going.
Written January 15, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear Charis, Our team feel sorry that you not happy with what you had so you posted some unfair and a bit "aggressive words". As a professional and responsible tour operator, our team always give right information to our customers. In your case, we hope that you should not give wrong information to readers. It is said that "half of a cake is a cake, but half of a truth is not a truth". You booked our tour at 00:45AM and you called us to waked us up to confirm. We replied you clearly that our service was full and we could not get your booking. In case you want to join, you must go to "meeting point". We would return you 100% payment if you did not want to go to meeting point. You kept persuading us to get your booking and asked us to support you 100,000 VND for your return transfer. I did agree and so you had to pay more than 100,000 VND for your return ride. You phoned us to ask us paying you more for return ride and we could not do that. Then this lead to your complaint and you posted all wrong things. We hope that you should not do in a wrong way telling a lie. Hope you do in a fair way. Best wishes!
Written March 16, 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

KEColorado
Denver, CO85 contributions
5.0 of 5 bubbles
This tour was a good way to see the sites in Hanoi. My guide Khanh was excellent. He was knowledgeable and flexible. When I wanted to add a stop to the tour, he accommodated. He answered questions and provided valuable information. The tour itself was well arranged. We arrived at Ho Chi Minh mausoleum before the crowds, which I was grateful for. The temple of literature is worth seeing. Overall this was a great way to spend my morning.
Written November 19, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear Sir/Madam Paradise Indochina Travel team thank you very much for choosing our tour. My operations team feels so happy to hear that your trip went smooth. Hopefully you come back Hanoi again and we meet each other another time. All the best!
Written September 26, 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Stephanie H
49 contributions
5.0 of 5 bubbles
Aug 2019 • Solo
Mr Yong, my transfer driver came 15 minutes earlier than the agreed pick up time. He drove me safely to the airport with some pleasant conversations. The day before, he had already whatsapped me to confirm the transfer & send me the photo of the pick up vehicle and vehicle number plate for my safety. I would recommend Mr Yong & his team of drivers for future transfer services.
Written September 1, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Alvaro Serrahima
San Sebastian - Donostia, Spain43 contributions
5.0 of 5 bubbles
It was great. We had a lot of fun and enjoyed it. The guy was very nice and easy going. I recommend it.
Written August 15, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

maxi_russ
New York City, NY16 contributions
5.0 of 5 bubbles
Apr 2019 • Friends
My friend and I went on two trips with this tour company and did not get disappointed. We did a small group tour to Ha Long Bay and it was great. They picked us up on time and provided all the services we paid for. The bus was comfortable and air conditionined (it matters here!!!). The tour guide Hue (Hill) spoke good English and kept us engaged all the way through the tour.
Written May 26, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

NATHAN D
8 contributions
5.0 of 5 bubbles
Nov 2018 • Couples
We booked a Halong Bay Tour through Paradise Indochina Travel Company at the Hilton Opera Hotel in Hanoi. The booking was easy (although needed cash upfront, no card accepted).

The next day the bus arrived on time. Took us to Halong Bay (3 and a half hours). We booked luxury tour which was a 12 seat mini van converted into a limo with colourful lights, stereo, tvs in back of seats, USB charging ports and reclining business class styles seats. So comfortable.

The forward journey was slow and long but great scenery. Once you are at the boat marina it starts getting really busy with tourists. They have hundreds of boats and 8000-10000 people touring this location a day.

The boat we boarded was lovely and the staff and food was amazing. On the tour we visited beautiful caves, kayaked, and visited a beach. Couldn’t of asked for a better day.

The English speaking guide was funny and knowledgable. He was with us every step of the way and felt very lucky to have him as our guide.
Written November 10, 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

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