We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Haivenu Tours

Hanoi, Vietnam
More
About Haivenu Tours
Haivenu delivers tailor-made tours throughout Vietnam and Southeast Asia emphasizing local experience and personalized service. At Haivenu Tours, local insight drives every step of our tour design and delivery process. We provide individually crafted tailor-made tours, emphasizing the direct working relationship between you and your personal tour operator. Founded in Vietnam, Haivenu has a reputation for high-standard, professional travel service, and emphasizes local insight and a personalized touch with tour service to over ten countries. Countless opportunities for creative adventures await you in this region. We look for unspoiled landscapes, doing the legwork to ensure you can travel lightly and keep them unspoiled. We value the unusual, aiming to put you in touch with the incredible diversity of cultures on our precious planet. We provide true personal service; luxury at an affordable price. We live in a beautiful and endlessly surprising world – enjoy it, preserve it.
Read more
Open Now
Hours Today: 8:00 AM - 12:00 PM
See all hours
Travelers talk about

Haivenu Tours
Booking unavailable on Tripadvisor

Want other options you can book now?
50Reviews1Q&A
Traveler rating
  • 50
  • 0
  • 0
  • 0
  • 0
Traveler type
Time of year
Language
Selected filters
  • Filter
  • English
Popular mentions
Traveler wrote a review Mar 2020
1 contribution1 helpful vote
I cannot praise this company highly enough. From start to finish, it was an amazing experience. They helped me build a customized tour that fit all my interests, going through multiple revisions with me as I had new ideas/questions/etc. I was a bit nervous traveling by myself, but the logistics were seamless-- the guides and drivers were wonderful, and my tour operator, Ms. Thu, was responsive immediately throughout the tour. The locations, accomodations, etc. that they selected were beautiful, and fit the budget I described. Most impressive, though-- I ended up travelling when COVID broke out. Ms. Thu walked me through countless itinerary changes with such grace, and always made me feel safe and comfortable during a stressful time (that included a hotel lockdown). She ultimately helped me leave the country early so that I could get back home. Again, always with such grace and incredible competence. I always felt that I could trust her, and she always came through with solutions to every difficulty. I truly cannot imagine anyone doing a better job, and am so grateful to her that I had a wonderful trip (even under those circumstances) and made it home safely.
Read more
Date of experience: March 2020
1 Helpful vote
Helpful
Share
Response from Haivenu, Guest Relations Manager at Haivenu Tours
Responded Mar 23, 2020
Dear TravelTravel02032020, We'd like to express our most sincere appreciation for your outstanding review of Haivenu Tours, in spite of the complications you endured during your tour due to the COVID-19 pandemic. We work hard to make sure all our tours are individualized to fit the interests of the traveler, and are happy to have been able to incorporate your ideas into the best tour for you. We profoundly regret that your tour was disrupted by the coronavirus outbreak. Your safety and peace of mind was our first concern at that time, and we are glad that you are now safe home again. Your warm praise for the professionalism, dedication and competence of your tour operator are very highly appreciated. We sincerely hope for the opportunity to serve you again, in better times ahead. Thank you! Haivenu Team
Read more
Shelleyddd wrote a review Jan 2020
Tampa, Florida6 contributions1 helpful vote
My sister and I spent six days traveling from Hanoi to Ho Chi Minh City, with stops at Hue and Hot An in-between. We were delighted with our drivers and guides in each city, who went out of their way to make our visit memorable. In Hanoi, our guide Ling (whose English was almost native) escorted us to the Citadel and Temple of Literature, and was especially informative at the Ethnology Museum where she explained the exhibits and the culture behind them. In Hue, Tom was our kind guide, who took us on a tour of the citadel, followed by a visit with a family in the country where we had a delicious lunch. Tom accompanied us as far as the ancient city in Hot An, making sure we made our way through the old streets with plenty of background and historical information. Our guide in Ho Chi Minh was Dundee, who found several interesting temples and even a lion dance celebration, which we were very pleased to have seen. All of our guides sacrificed time with their families during their holiday to make our vacation memorable. We also had some last minute changes to our departure due to the corona virus issue, and Yen at Haivenu Tours went out of her way to help us. We highly recommend touring with Haivenu.
Read more
Date of experience: January 2020
1 Helpful vote
Helpful
Share
Response from Haivenu, Guest Relations Manager at Haivenu Tours
Responded Feb 3, 2020
Dear Shelleyddd, Thank you for taking the time to post your detailed and thoughtful review of your journey through Vietnam with Haivenu Tours! We are very happy that the services of our guides and drivers, along with the planning and oversight of your tour operator in the office, resulted in a smoothly executed and memorable vacation for you. We very much appreciate your recommendation, and trust you will remember to mention Haivenu Tours to any friends or family members considering travel in Southeast Asia in the future. Thank you! Haivenu Team
Read more
Steve L wrote a review Jan 2020
4 contributions
Our trip was 5 Star all the way, 4100outstanding customer service, we recommend the Vietnam / Cambodia Mekong River cruise trip . Unforgetable trip indeed.Thanks again Mrs Ha for your customer service.
Read more
Date of experience: January 2020
Helpful
Share
Response from Haivenu, Guest Relations Manager at Haivenu Tours
Responded Feb 2, 2020
Dear U536FFstevel, Thank you for your review of Haivenu Tours! We appreciate you taking the time to recommend our service, and specifically the Mekong River cruise, which is truly a great opportunity to experience Vietnam and Cambodia from a unique and unforgettable perspective. We wish you many happy onward journeys and we hope to welcome you to Southeast Asia again in the future. Thank you! Haivenu Team
Read more
KARENSK_12 wrote a review Jan 2020
New York City, New York703 contributions58 helpful votes
We booked the entire trip through Haivenu - from the day they picked us up from the airport until they dropped us back there, the trip was unbeatable. Our guides in Ho Chi Minh City and Saigon were comprehensive and well paced. We had some mobiility issues that were carefully orchestrated so that we never felt either rushed or unable to keep up. Our tour guides were so accommodating, making sure we saw the high points while also incorporating a family visit and a cooking event. Every moment was filled with interesting people and yummy food. It felt so "untouristy" and perfect for what we were looking for
Read more
Date of experience: February 2019
1 Helpful vote
Helpful
Share
Response from Haivenu, Guest Relations Manager at Haivenu Tours
Responded Jan 21, 2020
Dear KARENSK_12, Thank you so much for taking the time to post your review of your vacation with Haivenu Tours! We are very happy that the various elements of your tour, from the overall pacing and the approach of your guides to keeping time open for your family visit, together made it an "unbeatable" experience. Thank you for your confidence in us! We would love the opportunity to work with you again on future tours in Southeast Asia, and we appreciate your willingness to mention Haivenu Tours to any friends or relatives considering travel to our region. Thank you! Haivenu Team
Read more
old_mn_runner wrote a review Jan 2020
Vadnais Heights, Minnesota, United States2 contributions2 helpful votes
Thuy Linh made the plans based on our travel ideas and inputs. Ms. Linh made everything perfect from the airport pick up to drop off. We didn’t have to do anything other than enjoy. The quality was superb and choices were exceptional. Trekking and Ha Long Bay tours were better than advertised. Travel descriptions by Ms Linh were accurate and exact. You can trust this tour service. All you have to do is show up then enjoy it. We will contact Ms Linh for future Vietnam tours.
Read more
Date of experience: January 2020
1 Helpful vote
Helpful
Share
Response from Haivenu, Guest Relations Manager at Haivenu Tours
Responded Jan 12, 2020
Dear old_mn_runner, Thank you for your excellent review of Haivenu Tours. We are delighted that your time here went perfectly and left you nothing to do but sit back and enjoy - that is a success for us! We sincerely appreciate your ringing endorsement of the suggested trekking excursion and Halong Bay cruise, and your confidence in Haivenu Tours' service and in your Personal Tour Operator Ms Linh is warmly received. We do look forward to the opportunity to serve you again in the future, and in the meantime we trust you will be willing to mention Haivenu Tours to any friends or family members considering travel in Southeast Asia. Thank you! Haivenu Team
Read more
Previous