Motorbike Rental

Motorbike Rental, Hanoi: Address, Phone Number, Motorbike Rental Reviews: 1/5

Motorbike Rental
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Marc W
1 contribution
Worst place ever! Watch out, he’s a scam
Apr 2018 • Friends
Tony is probably the worst guy when it comes to motorbikes. We agreed about a price and told him that we will pick up the bikes next morning. He came with three different bikes but they looked fine.
After a couple of hours I realized that there was something wrong with the gas and even worse, with the breaks as well. Sometimes my rear brake didn’t work at all, which is probably the most dangerous issue because the front break was pretty weak as well.
So we fixed other things and decided to sell the bikes after three weeks.
He promised me, that he will buy the bikes for a good price (I showed him a screenshot from his advert on travelswop.com)

Before we arrived in Hanoi I text him a couple of times, but he never replied. So I started to annoy him until he said, he will buy them for 60% back. He also sent me a screenshot where it says that he buys the bikes in Hanoi for 65-70%.

When we arrived in Hanoi he suddenly started to play stupid and wanted to tell me, that he thought we were going to HCM (I showed him all the screenshots). Of course he kept playing stupid. After we finally negotiated a price, he gave us the money in cash but got really nervous because other customers were around.
The worst was probably, that he laughed when I told him about the issue with the breaks. They never checked the motorbikes at all.

Please be careful with this guy.
Written April 29, 2018
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Enrica G
1 contribution
Enrica&jacopo
Apr 2018 • Couples
They don't care about you! We rent the motorbike and they said was new, after 100km we had to fixed the motorbike!They said to us to call them for any problem but when we tried to call them they didn't answer! I hate peolpe that care just about money! I don't recommend this shop!there are many much better!
Written April 23, 2018
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Skyler J
Dallas, TX2 contributions
Scam artist! Stay far away!
Oct 2017
I bought a moped from Tony at his shop. He seemed super helpful and nice at first, but I was very naive as this was my first time buying a bike. He lied about the year of the bike. I didn't notice until 3 days later and tried to return it. He told me there was 1 month warranty and made other false promises about the bike, but when I returned it he wouldn't buy it back for a fair rate and admitted that he lied to me. I've recently read other reviews where he has tried to swap out bikes after people buy them. Stay away from Tony at 31 Phuc Tan!
Written October 11, 2017
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

TimBudd1954
Brisbane, Australia245 contributions
AVOID - Dodgy Dealer!
Oct 2017 • Couples
After taking various bikes in Hanoi for a test ride and finding two at 'Vietnam Motorbike' that were in good condition we messaged Tony and agreed on a fair price. When we went to pick up the bikes in the evening, we paid and when the second bike returned from having some final repairs made I noticed that the bike wasn't the same bike I'd test ridden and checked over earlier. The sneaky f$&(:r had tried to pass off another, similar looking bike that was in s&$t condition and that I had never even ridden to me without me noticing. Needless to say I lost my $h/t and demanded my payment back and got out of there asap. Save yourself the hassle and don't even waste your time with this guy, there's plenty of other bike shops in town.
Written October 11, 2017
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Martin Knapovský
Ubud, Indonesia2 contributions
Bad experience, they care just about money
Apr 2017 • Solo
Bad experience. I bought a motorbike here and after few km, it started vibrating and the electronics stopped working. I had to fix to get back, I told them what they have to fix, we arranged a time but when I came, the motorbike was still on the same place. I came next day and they repaired about 60% of the things I told them about. I also gave them a list of things. I had to repair it by myself even when the motorbike had 1 month warranty. The mechanics didn't care. They were playing on their phones and I was just walking in the workshop and I grabbing tool so that I can do it myself. And they were so nice when they were trying to sell the motorbike. Better to go somewhere else.
Written August 20, 2017
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
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