We recently embarked on a journey from Hanoi to Cat Ba with Cat Ba Express and couldn't have asked for a better experience! From the very beginning, the team, and especially our guide Charlie, went above and beyond to ensure our trip was seamless and enjoyable.Our back journey was somewhat spontaneous, yet Charlie organized everything swiftly and without a hitch, demonstrating incredible helpfulness and friendliness throughout. Whether you’re staying in Hanoi's Old Quarter or a specific destination on Cat Ba, the service conveniently and punctually picks you up and drops you off right at your desired location, ensuring utmost comfort and ease during travel.Cat Ba itself is a must-visit, providing days of delightful entertainment and enchanting sights. And having someone like Charlie, who possesses a wealth of knowledge about Vietnam, was invaluable. He enriched our voyage with great tips and precious information, making our travels not only smoother but also more enlightening.We wholeheartedly recommend Cat Ba Express to any traveler looking for a stress-free and memorable journey. Thank you to Charlie and the team for making our trip so special!