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Hanna was a great treasure in Hanoi as she arranged for not only our five star cruise (which was amazing) but our visit to Ninh Binh province (also amazing) as well as transport to and from hotel. Transport was always on time, and courteous. She even called our driver to double check that they were going to drop us in the correct spot. Thanks for the assistance, Hanna!…
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Date of experience: February 2020
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We changed our money here several times. She was very friendly and remembered us. Always checked the current rate before changing money. Convenient location in the old quarter amongst the restaurants.
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Date of experience: December 2019
1 Helpful vote
Helpful
I booked a 3D2N Halong bay and Cat Ba tour with Hanna, she was incredibly helpful and knowledgeable. Everything she mentioned for the itinerary was as it actually happened (unlike some other tours I've used!). In fact I actually got more than I paid for in some respects. On returning to Hanoi I came back to book something else and also for some other advice and currency changing as I knew Hanna would provide a reliable service and advice. Thanks!…
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Date of experience: October 2019
1 Helpful vote
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Hannah is an excellent travel agent. Whatever you need, whether it be buses, trains, hotels, crusies or just generally making sure everything is ok, she is the one to count on. She will always make sure your travel arrives on time, and if it doesn't, she will sort it out for you. A reliable and trustworthy source of recommendation, us three travellers would give her six stars if we could.…
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Date of experience: August 2019
1 Helpful vote
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