Cerender Ceramic Shop

Cerender Ceramic Shop, Hanoi: Tickets, Tours, Hours, Address, Cerender Ceramic Shop Reviews: 5/5

Cerender Ceramic Shop
5
Speciality & Gift Shops
9:00 AM - 9:00 PM
Monday
9:00 AM - 9:00 PM
Tuesday
9:00 AM - 9:00 PM
Wednesday
9:00 AM - 9:00 PM
Thursday
9:00 AM - 9:00 PM
Friday
9:00 AM - 9:00 PM
Saturday
9:00 AM - 9:00 PM
Sunday
9:00 AM - 9:00 PM
About
CERENDER is a brand of hand-made ceramics manufactured in Bat Trang. CERENDER is really outstanding with products: furniture accessories for export like: flower pots, cups, tea sets, plates, table lamps etc., with high-art furniture.
Suggested duration
< 1 hour
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The area
Address
11A Trang Thi Street, Hanoi 10000 Vietnam
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Popular mentions

5.0
191 reviews
Excellent
176
Very good
11
Average
2
Poor
1
Terrible
1

rwbweltenbummler
Muelheim an der Ruhr, Germany3 contributions
Great staff, beautiful products and best service
Apr 2021
In March 2017 I visited the very nice shop in Hanoi. I bought various beautiful hand-painted items such as a flower vase and a pair of dotted owls. Years after my visit one of the dotted owls got broken which made me feel sad. I wrote a letter to the shop asking for a possible replacement. Since 4 of such owls were still available I bought all 4 and transferred a reasonable amount of money. Within record time I received a small parcel with the owls plus a special gift. All items were well packed in a nice box that is typical for Vietnam and a written message saying: 'Thank you for loving us; we love you, too. Please stay safe and come to visit us again'. I certainly will visit Vietnam and this lovely shop in post Covid-19 times again. Very good and highly reliable friends will await me there that I am certain. According to my experience I would highly recommend anyone to visit Cerender Ceramics and to choose from a wide range of beautiful handmade and hand-painted ceramics manufactured and sold with love and passion. Well done boys! With these beautiful products and your passion as well as with that kind highly professional service you will look into a bright future. THANKS AGAIN and with love from Germany, Ralf.
Written April 13, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Wander16480433290
14 contributions
Smart handmade ceramics
Mar 2020 • Friends
Very nice items here! Design is cute or elegant and packaging for travelling is perfect. Guys in Hanoi shop are very smart!
Written March 9, 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Fausto P
Davos Platz, Switzerland10 contributions
Nice ceramic shop
Feb 2020
Very nice and cosy ceramic shop with many interesting item to buy.
Negozio molto carino di ceramiche nel centro di Hanoi.
Written February 28, 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Matt M
Toronto, Canada20 contributions
Amazing stuff
Feb 2020 • Couples
Gorgeous and fun ceramics. Staff were kind and spoke great English. Impossible not to buy a few things.
Written February 16, 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

AlejandraSanDiego
Costa Mesa, CA6 contributions
FAVORITE SHOP IN HANOI
Nov 2019 • Friends
I first visited this shop in October of 2017 and fell in love with one of their designs . I purchased everything I could find ( and others as gifts)! I was worried about traveling with fragile ceramics but I couldn’t resist. My fears went away when the kind and helpful employee packed them up for me very carefully. They arrived safely home and my only regret was that I could not find more of the ‘sleeping girl’ design.

Just a few months ago I contacted the shop because I saw they had posted a picture of a piece with the same design I loved. I contacted them and they let me know they no longer had the item pictured and the design was discontinued. What happened next shocked me, THEY OFFERED TO MAKE ME ALL NEW ITEMS IN THE DESIGN THEY HAD DISCONTINUED. It was unreal, and I instantly ordered several item which they offered to shop internationally or hold if someone I knew could pick them up for me =).

The customer service I received was exceptional. They even sent me pictures with status updates!

I can’t say enough about my experience, only wish I am able to go back to this shop one day.
Written November 13, 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Dear Alejandra, We just want to tell you a big heartfelt thank you....THANK YOU SO MUCH for letting us know that our products are loved in good hands <3 We look forward to serving you again......soon :) Wish you all the best <3 Best regards, Cerender by Jork Pap
Written December 4, 2019
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Meghan
47 contributions
LOVE
Oct 2019 • Solo
Bought so many gifts here, I loved this place. Got some bowls, cups, soups, chopstick holders, some various smaller items. One of my favorite stores in Vietnam
Written November 12, 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Hi our dear customer, Thank you for sharing your thoughts about our shops. We take great delight in the fact that our shops are considered as a destinations in Hanoi. We hope to see you again in our shops :) Wish you all the best in life with our best regards, Cerender by Jork Pap
Written December 4, 2019
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

211Anita
Cambridge, UK13 contributions
Pay cash ! Avoid using credit card !
Sep 2019
We purchased some amazing pottery,however,we tried to pay using a credit card,the shop assistant said the payment had not gone through on 2 occasions and asked us to pay cash,she was unable to provide us with voided receipt ,we logged into our credit card account and saw 2 pending transactions ,the manager was unavailable and we were trying to sort it out using google translation ! We needed to leave due to transport and were told we needed to leave the goods ,we refused saying we had paid twice ! A few days later both transactions had disappeared from our account,we then emailed the company and eventually paid when we returned to the UK a few weeks later using bank transfer ! I would recommend customers pay cash ,I do not believe for one minute we were being ripped off ,it was purely IT issues. I am delighted with my pottery ,it was well packed !
Written September 28, 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Dear Anita, We thank you so much for your feedback and sincerely apologize for the entire incident and for the inconvenience caused to you. We have taken your feedback very seriously and corrective steps are in place for the better services. Feedback from valued guests like you help us on constantly improving the quality of services. Thank you so much for loving our products and we hope to see you again soon :) Wish you all the best with our best regards, Cerender by Jork Pap
Written December 4, 2019
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Quynh T
4 contributions
Excellent handmade cups and service!!!
Aug 2019 • Business
Staff are friendly and cute. They provided helpful advice and information.

Cups and small bowls are well made and very cute. I bought 3 cups and 4 tiny bowls as gifts for family and friends. They really love it!
Written August 15, 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Dear Quynh, Thank you very much for stopping by our shops, and leaving such kind review. We look forward to serving you again in our shop. Wish you all the best in life. Best regards, CERENDER by Jork Pap
Written December 4, 2019
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Anne-Marie C
7 contributions
great shop
Jul 2019
If you are looking for something a little difference, modern and hand made - this is the place - beautiful handcrafted ceramics - lots to choose from.
Written July 4, 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Hi Anne-Marie, Thank you so much for leaving us a review. It is such a lovely review which keeps us motivated. Hope to see you again soon! Best regards, CERENDER by Jork Pap
Written July 18, 2019
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Charlie Whitehall
Hanoi, Vietnam1 contribution
Lovely place
Dec 2018 • Friends
They have the cutest thing in the world! I bought 2 cups, a small plate the first time i came, but then i was so charmed that i had to go back for more! Bought 2 more bowl and a funny looking spoon, really like it indeed.
Written June 28, 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Dear Charlie, On behalf of Cerender team, I would like to thank you so much for your review. We are really happy to hear that you had an enjoyable shopping time at our shop :) We look forward to seeing you again soon! Wish you have a wonderful time with our best regards, CERENDER by Jork Pap
Written July 18, 2019
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Frequently Asked Questions about Cerender Ceramic Shop

Cerender Ceramic Shop is open:
  • Sun - Sat 9:00 AM - 9:00 PM


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