Tonkin Voyage Travel
Multi-day Tours • Historical & Heritage Tours • Boat Tours • Sightseeing Tours • Private Tours
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8:30 AM - 6:00 PM
Monday
8:30 AM - 6:00 PM
Tuesday
8:30 AM - 6:00 PM
Wednesday
8:30 AM - 6:00 PM
Thursday
8:30 AM - 6:00 PM
Friday
8:30 AM - 6:00 PM
Saturday
8:30 AM - 1:00 PM
About
Tonkin Voyage Travel is a boutique travel agency located in Hanoi, Vietnam. We specialise in tailor made holidays throughout Vietnam, Cambodia, Laos, Myanmar and Thailand.
Hanoi, Vietnam

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Tonkin Voyage Travel
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(37 reviews)
(19 reviews)
(20 reviews)
Detailed Reviews: Reviews order informed by descriptiveness of user-identified themes such as cleanliness, atmosphere, general tips and location information.
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5.0
660 reviews
Excellent
638
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19
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NNA9
9 contributions
Oct 2022 • Friends
While I was researching for a perfect Vietnam tour plan, I came across Tonkin Travel and asked for a quote to compare with my own arrangement only. But, guess what?? The plan Ms Thuy Hoang (Jennifer) drafted was way better than what I have ever imagined and from that moment I made a decision to go with Tonkin. She put together a tailor made Vietnam tour for 2 of us to meet our budget and preferences and we ended up extending the tour to Cambodia as well. She saved me weeks of intimidating homework to put a whole trip together with 8 stops from Siem Reap to southern Veitnam all the way to the north.

Throughout our tour, all the transfers and pickups were perfectly arranged and there was never a moment for us to not know what to expect next. Ms Jennifer went out of her way to get all the information for early check-in/ late check-out/ breakfast box/ other attractions for free time/ souvenirs..etc. We were so glad that this was not just a tour company but more like our extended family in Vietnam who made sure everything about our trip was taken care of.

Out of all the desinations including Siem Reap, Phnom Pehn, HCHC, Hoi An, Hue, Sapa, Hanoi, Ha Long Bay, we loved Sapa the most. During the stormy and flooded weeks in the central Vietnam, Jennifer chose the safer route to drive between Hoi An to Hue by Hai Van Tunnel.

All the vehicles are clean, air-conditioned and well maintained. The drivers were usually early and are very responsible. Tours and tour guides were great. Hotels were good. Payment terms were clear and paypal transfer seems to be the least expensive way to pay deposit and cash balances were duely collected by designated tour guides.

I seriously doubt that there would be any other tour company or consultant who can do a better job than Tonkin travel and Ms Jennifer with such a reasonable cost. Thank you both for memorable vacation.
Written October 24, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Claire and Bill H
Whangarei, New Zealand9 contributions
Oct 2022 • Couples


We are "seniors" in our late 70's who live in New Zealand and we have been fortunate to have done a lot of wonderful trips/tours in the last 15 years exploring many parts of the world. We had never been to Vietnam, so post covid it was first on our list to explore. 

We were very fortunate to find/stumble on Tonkin Voyage Travel when googling Vietnamese based Travel companies.

They organise private, comfortable tailored trips for all ages and group sizes. We were looking for a private tour catering to our age and interests. Ms Vy from Tonkin Travel replied almost immediately to my first email enquiry and within a week had come back with a detailed suggested itinerary with choices of 3 or 4 star boutique accommodation, 28 days with a private vehicle and driver and an English speaking guide.

We had specified we wanted everything included and time for a siesta everyday and a few completely free rest days. Ms Vy really listened and provided a near perfect detailed itinerary exploring Hanoi and the beautiful rural north then flying to central Vietnam to explore the beautiful ancient cities of Hue and Hoi An, then flying to Saigon and experiencing the completely differrent South Vietnam and the Mekong Delta.

From start to finish Ms Vy and Tonkin Voyage Travel organised a flawless tour with very professional guides and we left with a marvellous feel for this wonderful country and its people, its culture, its history and last but not least, its wonderful food.

Ms Vys communications from start to finish were prompt and efficient. We have never had such a good value for money trip. The private vehicles were all late model SUVs the accommodation all luxury boutique Hotels.

 

Written November 7, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Chris G
2 contributions
May 2022
After a couple weeks "playing it by ear" in Thailand (which don't get me wrong, was awesome) and with a vague idea of what I wanted to do for the next 12 days in Vietnam, I was in the mood to stop doing research and making reservations and to start spending more time actually experiencing my holiday.

That's where Ms. Vy comes in. After viewing several reviews like the one you're reading I decided to leave everything in someone else's hands. And I could not have chosen a more capable agent than Ms. Vy.

From the very start she was working full throttle helping me navigate getting my visa, making sure it got issued on the timeline I needed. She hooked me up with some great hotels in amazing locations in the Old Quarter of Hanoi and in Hoi An. The personal tour guides were both knowledgeable, friendly, and fun. I wouldn't normally even consider a guided tour, but now I can't imagine the trip without them. I learned SO much!

All the transfers and other transportation were set up and clearly specified in my personal and highly detailed itinerary, leaving me with absolutely nothing to worry about. The one time there was a minor issue with the timing, Ms. Vy was incredibly responsive and got it resolved immediately.

I know I'm forgetting some other stuff as I'm typing this, but other highlights were the Lan Ha Bay overnight cruise which was beautiful and decadent, and the cooking class in Hoi An that started with an incredibly informative tour of the local food market, followed by a boat ride up the river, and a fun cooking class where I made some yummy classic local dishes.

Everything was so smooth and effortless, exactly how I wanted things to go. I don't know if it was the high level of service or the incredibly welcoming and friendly demeanor of the Vietnamese people (probably a combination of the two), but I really felt like a celebrity on this trip. I made so many new friends along the way and simply had a wondrous experience I'll never forget!
Written August 31, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Sarah R
1 contribution
Oct 2022 • Couples
This was our second trip with Tonkin Travel. We previously travelled in 2019 and found them very reliable and with excellent tour ideas and hotel suggestions. This tour was for the south of Vietnam and into Cambodia. The drivers and tour guides for each leg of the tour were professional and informative. All of our border crossings, by boat and air were handled by Jennifer who was very responsive to our requests for changes to our original itinerary. I wholehearted recommend the company
Written October 27, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Noel Forbes
6 contributions
Dec 2019
We commenced our planning stage with little or almost no knowledge of Vietnam and Cambodia that we intended to visit. After contacting Ms. Vy at Tonkin Voyage Travel, we were immediately put at ease by both her professionalism and detailed, and very diverse itinerary that she provided us according to our time frame, which included some of the very best locations in both countries. Ms. Vy was constantly bombarded by us with various questions, with she took in her 'stride', and answered them to our satisfaction. We requested for some time off from our tour to relax at a sea side hotel, and Ms Vy was able to meet our needs with no hesitation. She even took the time out from attending her staff party (which we later got to know) to welcome us at their office when we arrived in Vietnam providing us a real warm welcome. Ms Vy provided us a run-down of our tour, and a few handy tips prior to us commencing our tour.
We had some very knowledgeable tour guides, Mr. Chein (north), Ms Dong (central), Mr. Lam (south), who understood our needs, were very friendly and kept us updated as we toured various locations. We also had drivers who were friendly and patient with our needs.
The hotels booked by Ms. Vy met our expectations, with friendly and warm staff, who were always willing to assist, and very inviting each day after our tour. We really enjoyed our trip and had a real good time touring the countries, meeting some friendly people along the way.
We highly recommend Tonkin Voyage Travel to anyone interested in travelling to Vietnam, Cambodia and Laos, their service, patience and professionalism, especially Ms. Vy in dealing with our needs, combined with their knowhow was exceptional.
We have no hesitation in recommending Tonkin Voyage Travel and Ms. Vy, to anyone who intends visiting these countries. Once again THANK YOU to Tokin Voyage Travel and Ms. Vy for planning and orchestrating such a wonderful and unforgettable trip to Vietnam and Cambodia.
Written January 14, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

A&J
East Garston, UK125 contributions
Feb 2020 • Solo
I have just returned from an amazing 16 day custom tour of Vietnam and Cambodia visiting Hanoi, Halong Bay, Hue, Hoi An, HCMC and Siem Reap. It was tailored totally to my requirements and worked perfectly, drivers and guides were of a high quality and always on time (usually early). I loved Vietnam and its people and would not hesitate to recommend it as an engaging holiday destination. If you decide to go then I wholeheartedly recommend Tonkin who were responsive to my queries and requests from day 1, that is the first day I contacted them, 9 months before travel. In particular I have to mention Ms Jennifer (Thuy) who is probably the best travel consultant I have encountered in more than 50 years of international travel. During planning, she was always available to offer advice and options, seemingly 24 hours a day. During the trip she was always on hand to check if everything was OK (using WhatsApp), even concerned at one point that it was too cold for me in Hanoi (having just left 5C in UK!) and recommending hot ginger tea. For those hesitant about using an overseas travel agency, then you should have no fears with Tonkin. Terms and conditions are clear, payment methods safe and and I was even invited to their Hanoi offices to meet "the team". I cannot thank Tonkin and Jennifer enough for this memorable vacation.
Written February 24, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

marycairns56
Kennett Square, PA34 contributions
Nov 2022 • Couples
I highly recommend Tonkin travel. We had to reschedule our trip from March, 2020, due to Covid. Jennifer was extremely helpful and responsive, ensuring that we could do trip when we were ready. Halong Bay was a highlight, though we experienced many wonderful sights in Vietnam.
Written November 10, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Mark G
Langkawi, Malaysia21 contributions
Sep 2022 • Couples
My husband and I had an absolutely amazing holiday in Vietnam. Landed in Hanoi midday, checked into the hotel and then did a 4 hour back streets tour, thoroughly enjoyable. Loved Hanoi, then to do Tam Coc caves and Paradise Cave. Then onto Hue and the Ba Na Hills. We then proceeded to Hoi An such a beautiful original port city. From there to Ho Chi Minh city where we did the Mekong Delta and Cu Chi Tunnels. Tonkin booked great hotels, supplied great drivers/guides who were flexible.
Highly recommend this tour company as professional and responsive and will use them again.
Written October 5, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

familyadventurer2017
Brisbane, Australia14 contributions
Jan 2020
Over December/January we had an amazing two week holiday in Vietnam and Cambodia. We had a number of very specific requests for our holiday and Jennifer at Tonkin Travel was able to meet them all. We exchanged many, many emails about the trip and she was always willing to make the changes we were looking for. I think the true test of a great travel agent is what happens when something goes wrong. We were allocated a different room from the one we had booked on our cruise of Bai Tu Long Bay. Jennifer responded immediately to my WhatsApp message (her response times are phenomenal) and sorted it out with the cruise company on the spot, arranging a refund for the difference between the booked room and the one we were allocated and complimentary fruit juice drinks until we could be moved to our booked room the next night. A good result. All the guides Jennifer arranged for us in Vietnam and Cambodia were exceptional, very well suited to helping families. I make special mention of Quy in Hue and Hoi An and Mr Sovann in Siem Reap who were absolutely terrific, adaptable and kind to our kids with a detailed knowledge and love for their region.
Written January 24, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Dimi R
4 contributions
Oct 2022
My husband and I enjoyed every aspect of the trip but put Sappa on our list of favorite places. I felt very confident and secure every step of the way with our tour of Vietnam as Ms Vy was available at all times to assist us and would highly recommend Tonkin travel to anyone.

Hoping to visit again in the near future.
Written November 7, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

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Tonkin Voyage Travel (Hanoi) - All You Need to Know BEFORE You Go