Hanoi Boutique Spa

Hanoi Boutique Spa: Address, Phone Number, Hanoi Boutique Spa Reviews: 2.5/5

Hanoi Boutique Spa
2.5
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Suggested duration
1-2 hours
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2.5
3 reviews
Excellent
0
Very good
1
Average
1
Poor
0
Terrible
1

Arturo D
27 contributions
They charge and falsify signatures
May 2017 • Friends
Our first impression of the hotel was good during our stay, however upon the check out, we were charged for food from the mini bar that we never consumed. They falsifying signatures!!! That's why we don't recommend this place to stay.
Written May 10, 2017
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Dear Arturo D, Thank you so much for sharing the experience of your recent visit to Hanoi Boutique Hotel & Spa We are sorry for the inconvenience caused with the food from minibar. We had changed the way to set up, to check and update information more clearly about who would use our service and time used that. So everything would be more clearly for guests. I am sure will never have this situation happen again. Again, appreciate you stay with us, I am look forward next visiting of you and your family in Hanoi Boutique Hotel&Spa for leisure or business all. Sincerely! Han Quynh
Written July 19, 2019
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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