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Jewel Tours

#561 of 1,556 Tours in Hanoi
Hanoi, Vietnam
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About Jewel Tours
Our travel company found in 2005 specialized in tailor made tour to Viet Nam, Cambodia and Laos. Our tours focus on authentic culture, traditional practices at all destinations. We careful selected hotels to use for your holiday aim at boutique styles, international standard and value of money. Our regional guide will lead you to in depth of history, world heritage sites, marvelous landscapes, reality daily life and activities of local people, tasting traditional food...Our team are all local and support local people for a sustainable tourism
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Jewel Tours
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David and Virginia Adsett wrote a review Apr 2020
Cheltenham, United Kingdom5 contributions1 helpful vote
We had booked several holidays through Dragon Travel and had enjoyed itineraries put together just for us. We were devastated to hear they were retiring in 2019 when we had asked for a repeat holiday to North Vietnam in 2020 with an itinerary that included revisiting places as well as exploring new ones. Ki recommended we contacted Jewel Travel to organise our 2020 holiday and passed our email to them. We heard immediately from Ms Hue Tran who put together a provisional programme with suggestions for places we had not been to or known about such as the Women’s Museum, collection of musical instruments, overnight Halong Bay cruise, and National Park. All brilliant! All the transfers and domestic flights were organised by Jewel Travel and the only thing we were responsible for were the return international flights from Heathrow to Hanoi. Even there Ms Hue Tran advisedus on the timings and which ones would link with domestic flights from Danang and she managed to sort our seats out for us. We had never booked international flights on our own before so we were very grateful and appreciative of her support, advice and reassurance throughout the initial planning and the actual holiday. We would not hesitate to recommend Jewel Tour. They took our original Ideas and transformed them into a brilliant itinerary that incorporated everything we wanted and hoped for. The attention to detail - visits, meals, transfers, accommodation, driver and guides,- was impressive and the resulting holiday was perfect. Thank you so much Ms Hue Tran! Virginia and David
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Date of experience: February 2020
1 Helpful vote
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Response from HueT70, Travel Consultant at Jewel Tours
Responded Apr 12, 2020
Hello Mrs Virginia and Mr. David, It is so nice to see your wonderful review today. Honestly, I am very pleased to arrange the returned trip for you and really happy to know that you did enjoy the trip. It was our success and it would be motivation for our team to work hard daily. Thank you so much for your trusting our services and hope to see you next journey. Stay safe there! Regards Hue Tran - Travel Consultant at Jewel Tours Vietnam.
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Sally K wrote a review Mar 2020
2 contributions1 helpful vote
We recently completed 7 days of a 22 day trip to Vietnam. We returned home due to the global spread of Covid-19 and difficulties for foreign tourists. Our trip was organized by Jewel Tours and Managing Director Mr. Dinh and customized as a private tour for the two of us with guide (Ms. Daisy) and driver (Mr. Quoc). We had specific requests that exceeded our expectations for cultural views of HCMC and the Mekong Delta. What made Jewel Tours so valuable to us was the extraordinary service and care as our trip became too difficult to continue after we reached Chau Doc on the Vietnam-Cambodia border. Mr. Dinh called us personally on Saturday night to advise us to curtail our trip and head home. He clearly explained the risks and worked with us and our guide Daisy on a plan to return us to HCMC and re-book flights to Los Angeles. Ms. Daisy provided continuous service to us until we were fully re-booked. Cost to us: priceless! What was really astonishing was that Jewel Tours provided us a statement of refund (on Sunday!) for virtually all of our unused travel bookings (flights, hotels and tours) in less than 24 hours from the time we made the decision to return home. Overall value of the trip was extraordinarily high for very reasonable charges. Hotels were well chosen for services, location and optional price ranges. The level of knowledge and personal commitment to client service far exceeded our expectations, and we will book our trip next year through Mr. Dinh and Jewel Tours.
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Date of experience: March 2020
1 Helpful vote
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Response from JewelTours, Owner at Jewel Tours
Responded Mar 29, 2020
Dear Sally K, Thank you very much for your comments on the Jewel Tours services. It was a pity that you could not finish the tour of Vietnam as the plan this time, we look forward to serving you again soon to the other part of the tour. Wish you stay safe and healthy for our meeting soon Best regards from light rain Hanoi Dinh Thanh
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Derek C wrote a review Mar 2020
Tenby, United Kingdom28 contributions19 helpful votes
Just returned from 3 weeks touring Vietnam, our second visit to this beautiful country. Our other trip with Jewel was Laos & Cambodia. Having already visited the highlights of Vietnam we were very pleased that working with Hue, taking account of here expertise she was able to put together a great itinerary for my wife and I. The whole trip was seamless, all the guides were knowledgeable, spoke excellent English and proud to being able to show us their country. We had a great time and have no hesitation in recommending jewel tours for any trips in Asia. A very professional company with a great focus on customer service. I have them as No.1 tour company. Our thoughts are with all in Vietnam and particularly those involved with tourism in these very difficult times. We were very glad that we had the opportunity to visit before all the restrictions came in.
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Date of experience: February 2020
2 Helpful votes
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Response from HueT70, Travel Consultant at Jewel Tours
Responded Apr 12, 2020
Hiya Mr. Derek, It is lovely to know that you had a memorable return trip in our beautiful country :)). I must say that I would like to thank you so much for your believable on our services, that I had a chance to arrange the trip for you. From my bottom heart, I wish all best wishes for you there in the difficult time and further. Stay safe! Regards, Hue
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paul wrote a review Feb 2020
Nyon, Switzerland73 contributions39 helpful votes
Our travel agent in Belgium contracted with Jewel Tours for a 14 day private tour itinerary (Vietnam North to South). From arrival at Hanoi airport we had a wonderful 14 days with private guides. Great locations with highlights at Halong Bay cruise, Mai Chau, cooking class in Hue, Hoi An, Mekong delta and HCMC. The hotel selections and tour organisation was outstanding and very professional. We were impressed by the guides and the overall customer service.. A big thank you to the entire team, the location guides (Ha, Duoc, Ha and Thy)and of course the drivers who managed us to get safely across the different cities. Can highly recommend Jewel tours to organise your Vietnam trip.
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Date of experience: February 2020
2 Helpful votes
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Response from HueT70, Travel Consultant at Jewel Tours
Responded Apr 12, 2020
Dear Pberckma, Thank you so much for your wonderful review and It is nice that you enjoyed the tour program. All hotels and tour guides are in the best list and well-selected to make sure that you had a menorable trip. Your review would be the motivation for our team to continue working hard. Once again, thank you so much for visiting our country and hope to meet you next journey. Regards, Hue - Travel Consultant at Jewel Tours Vietnam
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love2levart wrote a review Nov 2019
thornhill21 contributions9 helpful votes
Our travel company from Canada and Thailand used Jewel Tours in Hanoi and we were so lucky to have met and travelled with Duyen. From the minute, we met until our departure, he treated us with warmth and enthusiasm. His English is outstanding and his knowledge of and passion for his city and country is palpable.His suggestions for our free time took our experience to the next level and we are forever grateful.
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Date of experience: November 2019
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