Doan Ket Transportation

Doan Ket Transportation, Hanoi: Hours, Address, Doan Ket Transportation Reviews: 1.5/5

Doan Ket Transportation
1.5
Taxis & Shuttles • Gear Rentals
12:00 AM - 11:59 PM
Monday
12:00 AM - 11:59 PM
Tuesday
12:00 AM - 11:59 PM
Wednesday
12:00 AM - 11:59 PM
Thursday
12:00 AM - 11:59 PM
Friday
12:00 AM - 11:59 PM
Saturday
12:00 AM - 11:59 PM
Sunday
12:00 AM - 11:59 PM
About
Doan Ket Transportation was established in 2008. Owning and connceting high quality vehicles and served million of customers around the world who are traveling to Hanoi. We are proud to be the best transportation service provider in Hanoi, Vietnam.
Suggested duration
More than 3 hours
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1.5
18 reviews
Excellent
0
Very good
1
Average
2
Poor
1
Terrible
14

sandrita1987278
Munich, Germany6 contributions
Bus from Cat Ba to Sa Pa
Jan 2020 • Couples
I only can agree with all the very negative reviews. Driver and service employee very unpleasant and they don't speak any English. A toilet stop after 4 hours of driving and a lot of stops on the way to deliver some strange packages. A big delay. Never again!
Written January 6, 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Zbigniew F
9 contributions
Avoid it!!!!!!!!!!!!
Dec 2019 • Couples
Only one stop during a trip from Sapa to Cat Ba. The driver and his helper were rude and unpleasant. They won't stop for a brake unless you force them to. The driver was smoking during the ride. They were also doing a lot of unnecessary stops to pick up locals. UNACCEPTABLE
Written December 4, 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

William R
1 contribution
Bus trip
Nov 2019 • Couples
My girlfriend and I came from Sa Pa to Cat Ba with this company. They were really disorganised amd it was hard to know what was going on most the time.
The bus itself was dirty and stank, the driver was smoking most the time, he also drove like a mad man.
When we crossed to Cat Ba Island, we were waiting half an hour for the next bus, if you asked the staff what was going on they just smirked and walked off.
The staff were generally unpleasant to be honest.
We ended up getting a taxi for the last leg which cost us 3 million Dong.
Avoid this company if you can.
Written November 29, 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

katonaadam
Budapest, Hungary10 contributions
our worst experience in Vietnam
Oct 2019
I wrote a post about this in the forums, so people may find it there too. Our hotel booked us two tickets to this bus in Cat Ba -> Sapa direction. We had the same experience, as others bellow:
Rude and arrogant driver/personnel. Almost no stops in a 12 hour long ride. The bus was worn down. However we continually stopped for locals to "hitchhike" or to transport stuff on this bus. In the end, we arrived at Sapa AM 2:30 or so. The driver left, and people could continue sleeping until 5:00 or so. We left then.

Sadly, I only found these reviews after our trip... I hope others do find our comments before and can change their minds.

This is a bad way to travel in Vietnam, there are way better options, which don't really cost that much more. If your hotel books a bus for you, make sure they don't book this one!

If you have any other option don't take this bus!
Written October 25, 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Sarina
Bern, Switzerland10 contributions
Worst travel in vietnam
Oct 2019 • Couples
Don’t book here. They were so rude. My boyfriend and me had to change the place three times. Everytime when we sat somewhere, he told us to ho somewhere else. Such a bad man really, it seemed that he only wanted acting out his power. They told us that we don’t have to change the bus, but we had to in the middle of the night. 10 hours, 2 toilet stops. From Cat Ba to Sapa. Against their information we arrived in Sapa at 2.30 am, had to get off the bus. It was rainy and cold, so we had to find a hotel in the middle of the night. Don’t book this.
Written October 20, 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

French Traveler :)
1 contribution
Worst bus travel ever in Asia
Mar 2019 • Friends
1st advise: don't ever travel with Ket Doan transportation!!! Ask your booking agency which bus company you are booked on.

Not professional, drive fast, the driver smoke in the bus, don't speak English, very very rude, no stop to go to the toilet (3 hours waiting) and no toilets inside the bus, no explanations when needed, vietnamese passengers collected along the road....they sat in the corridors and slept next to the passengers !

At the beginning our seats were taken by the substitute drivers, they wanted us to stay at the back of the bus,above the heels,under other seats (80 cm). No possibility to lie down!
After shouting we have suceeded in having bed seats!
Written March 29, 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Anne-Sophie S
Bussy St Georges, France7 contributions
Worse transportation experience ever...
Sep 2018 • Couples
I could start by telling you what a disaster this trip was but it wouldn’t reflect the exact reality : we were supposed to have a 12h ride from Sapa to Cat Ba and arrive around 7am (I had a cruise booked at 9h45 and they told that the timing was okay). At the beginning all was fine, but as we hopped on the choose our seats, a staff member came very aggressively to us shouting that we were not allowed to take the seats we wanted but that we should take those he designated. We finally obeyed but changed a few minutes after since my bf didn’t have space for his legs (the designated seats wouldn’t lower). When the staff member realized that we had not obeyed him, he started shouting, pointing fingers, pulling our blankets from us to force us to go back to our initial seats even though we tried to explain him the situation. After a few minutes, he finally gave up and left angrily. We were so surprised and noticed that he had the same behavior with the other customers too. That was only the beginning. The bus left and drove but kept turning around, letting people come on and off the bus. 2h30 later, we were back to the pick up place... Not only did the staff acted as if everything was normal, but they also stopped several times to pick up people (at least 10 people ended up sitting or laying in the bus’ corridor...) but they also were picking up goods from people to transport them to Cat Ba which delayed the bus. By goods, I mean boxes, but also a goat and a pig... we arrived with with 2h30 if delay, no explanation, no apologies. It was the worse transport experience ever. One advice : if you see « Ket Doan » : RUN !
Written September 23, 2018
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Dávid P
9 contributions
They will get you there
Sep 2018 • Couples
We traveled from Sapa to Cat Ba island with a sleeper bus that we booked through a21 web. I could not see any reviews so we were slightly worried because we read mixed reviews about other Vietnamese transport companies. Fortunately, despite poor English and not exactly the most welcoming attitude of the crew, we left the place on time and although we stopped a few times to get locals we arrived to Cat Ba more or less on time, pretty well rested. The problems were poor English, crew being overly dramatic about who should sleep where, loud radio and wifi that did not work (restart could have been helpful). We might have been lucky but I was glad we took that bus.
Written September 1, 2018
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
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