Luxury Sapa Bus
Luxury Sapa Bus
1.5
About
Luxury Sapa Bus offers modern Limousine Bus, Luxury buses with big sized & decent seats supported by an excellent sound system with DVD providing you useful documentary of Sapa. You are offered free bottles of water and tissues on the bus. With our experienced and thoughtful drivers, you will be safe to discover Sapa with unforgettable experience.
Duration: More than 3 hours
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Most Recent: Reviews ordered by most recent publish date in descending order.
Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as wait time, length of visit, general tips, and location information.
1.5
25 reviews
Excellent
3
Very good
0
Average
0
Poor
2
Terrible
20
Paul C
9 contributions
Aug 2023 • Couples
This was the worst bus experience I have ever had. We paid for a VIP sleeper bus but quickly
realised at the bus pick-up spot that it was a scam. There was no sleeper bus and they scammed my bank card.
realised at the bus pick-up spot that it was a scam. There was no sleeper bus and they scammed my bank card.
Written September 1, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Valentina R
1 contribution
Jan 2024 • Couples
We departure one hour late. It was quite obvious that they expected to have enough passengers to fill the bus. The bus is uncomfortable and they don't allow you to eat inside on a 6-hour trip. Each seat has two bottles of water available, mine were already open.
Written January 4, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Leila BS
4 contributions
Dec 2019 • Solo
Worst experience on any bus ever. 2 hours late. They have no idea what's going on. Driving along with the boot open. Mad driver and stopping absolutely everywhere. Drop off and pick up locations incorrect. Absolutely ridiculous company.
Written December 13, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hera C
3 contributions
Nov 2016 • Couples
Luxury Sapa Bus is 16 seats car restored only 8 luxury seats and very comfortable.We used both of ways Hanoi -Sapa-Hanoi,The driver very kind and carefull during our journey.Besides,they can arrange daily tour in Sapa with reasonable price.We will recommend this company to all our friends
Written December 6, 2016
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Coastal751857
4 contributions
Jan 2018 • Couples
Never Seen something so bad!!!!!!
1) they told us to be at the meeting point at 7:15 but the bus arrived at 8:30.
2) very dangerous and agressive driving. We were jumping on our seats as hé was driving so fast. So if you are pregnant or sick in transportations just forget it.
3) WE almost had an accident.
4 ) when we arrived to Hanoï the drivers told us to get out in the middle of nowhere and he told us take à taxi => he was supposed to bring us to the old quarter (it was written on our ticket)
Well, really Bad experience
1) they told us to be at the meeting point at 7:15 but the bus arrived at 8:30.
2) very dangerous and agressive driving. We were jumping on our seats as hé was driving so fast. So if you are pregnant or sick in transportations just forget it.
3) WE almost had an accident.
4 ) when we arrived to Hanoï the drivers told us to get out in the middle of nowhere and he told us take à taxi => he was supposed to bring us to the old quarter (it was written on our ticket)
Well, really Bad experience
Written January 27, 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
MartinosFromMontreal
2 contributions
Aug 2019
To whom it concerns,
Me and my family of 4 had a bus ride with GROUPTOUR today (Aug20, 2019), from Hanoi to Halong Bay.
First thing is that the driver left us somewhere in Dao Tuan Chau (island) while we had a ticket for Bai Chay bus station, 12-15 km away. The driver told out loud to everyone in the bus that everyone had to get out of the bus at the exception of those who were on the return organised trip to Hanoi. We did not realize at this very moment that we were not being taken to our expected final destination and had to manage and pay extra for a taxi to take us to Bai Chay. The bus already escaped before we realized the situation. We are a family of 4 with two kids of 6 and 4 years old. A disappointing event like this with two young kids and while everyone is tired and hungry of an uncomfortable trip at 12:45 in the afternoon is not something I wish to anyone.
Second, while the entire group was waiting for the bus driver to take us away from the stop rest (a shop with sculptures), the engine was turned off and no AC would keep us cool in the bus. We were overheating for a good while and complaining when he finally turned the engine on and abruptly pressed the accelerator to make the resume the trip.
Third, we have had several bus trips in the latest 3 weeks in Vietnam but this was the first time I felt the driver was putting our lives in danger. The driver had rough driving skills and should be taken out of circulation before an accident involving several passengers happens. Passengers sitting next to me had the same opinion of him. For example, the driven would take tight turns at high speed, would accelerate or brake abusively in a parking section, and would overtake in a way that would scaring the hell out of us. I know in Vietnam the overtaking on highways may appear dangerous for visitors from north America but this driver was pushing the limits to another level. As mentioned, we are traveling for our week #4 now and thus we are getting accustomed to driving habits in Vietnam.
I hope you will take those comments into account.
A unhappy customer hoping better times to your next clients, and on behalf of a family of 4,
Me and my family of 4 had a bus ride with GROUPTOUR today (Aug20, 2019), from Hanoi to Halong Bay.
First thing is that the driver left us somewhere in Dao Tuan Chau (island) while we had a ticket for Bai Chay bus station, 12-15 km away. The driver told out loud to everyone in the bus that everyone had to get out of the bus at the exception of those who were on the return organised trip to Hanoi. We did not realize at this very moment that we were not being taken to our expected final destination and had to manage and pay extra for a taxi to take us to Bai Chay. The bus already escaped before we realized the situation. We are a family of 4 with two kids of 6 and 4 years old. A disappointing event like this with two young kids and while everyone is tired and hungry of an uncomfortable trip at 12:45 in the afternoon is not something I wish to anyone.
Second, while the entire group was waiting for the bus driver to take us away from the stop rest (a shop with sculptures), the engine was turned off and no AC would keep us cool in the bus. We were overheating for a good while and complaining when he finally turned the engine on and abruptly pressed the accelerator to make the resume the trip.
Third, we have had several bus trips in the latest 3 weeks in Vietnam but this was the first time I felt the driver was putting our lives in danger. The driver had rough driving skills and should be taken out of circulation before an accident involving several passengers happens. Passengers sitting next to me had the same opinion of him. For example, the driven would take tight turns at high speed, would accelerate or brake abusively in a parking section, and would overtake in a way that would scaring the hell out of us. I know in Vietnam the overtaking on highways may appear dangerous for visitors from north America but this driver was pushing the limits to another level. As mentioned, we are traveling for our week #4 now and thus we are getting accustomed to driving habits in Vietnam.
I hope you will take those comments into account.
A unhappy customer hoping better times to your next clients, and on behalf of a family of 4,
Written August 20, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Saravana.K
Kuala Lumpur, Malaysia567 contributions
Jan 2018 • Family
after emailing,confirming and paying 36usd return per pax, the company ordered me to pay extra usd 10 per pax.i was not given a choice.
They put us in a bus instead of a 9 seater luxury van as promised, came one hour late and arrived two hours late, supposed to drop at hotel but dropped us off at outskirts and expected us to walk to our hotel with all the lugggage, no wifi.
We had to carry our bags frm sapa town ,through the rain n muddy streets uphill around 2km to the hotel. Visibility poor due to mist and we were clueless to where the hotel was. DRIVER WAS EXTREMELY RUDE.HE WAS THREATENING TO HARM US .ABSOLUTELY NOT SAFE. DO NOT USE THIS COMPANY AT ALL!!!!!!
They put us in a bus instead of a 9 seater luxury van as promised, came one hour late and arrived two hours late, supposed to drop at hotel but dropped us off at outskirts and expected us to walk to our hotel with all the lugggage, no wifi.
We had to carry our bags frm sapa town ,through the rain n muddy streets uphill around 2km to the hotel. Visibility poor due to mist and we were clueless to where the hotel was. DRIVER WAS EXTREMELY RUDE.HE WAS THREATENING TO HARM US .ABSOLUTELY NOT SAFE. DO NOT USE THIS COMPANY AT ALL!!!!!!
Written January 7, 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
dennisekhoo
Sungai Buloh, Malaysia14 contributions
Jan 2018 • Family
CHEATERs!!! Charged me extra 28 usd per person and put us in a bus instead of a 9 seater luxury van as promised, came one hour late and arrived two hours late, supposed to drop at hotel but dropped us off at outskirts and expected us to walk to our hotel with all the lugggage, no wifi, avoid at all costs.. found out other companies were much better and cheaper. Driver threatened me and shouted at us.
Written January 7, 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
nam p
2 contributions
Dec 2016 • Friends
Luxury Sapa Bus is the most comfortable way to travel with friends and family. Me and my friends are very satisfied with the price and driver manners. Besides that Luxury Sapa Bus has better qualities than others which we used to use before to travel to Sapa. Next time if me or my friend have an opportunity to come back to Sapa again, we will use Luxury Sapa Bus.
Written January 19, 2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hanh L
2 contributions
Jan 2017 • Couples
Luxury Sapa Bus is very comfortable. We 're glad to use to ur service especially my darling. He talked about u to his friend so much when we finished our travel. The driver is very kind and carefull during our journey. In addition, they can arrange daily tour in sapa with reasonable price. We will continue to trust to u and use ur sevice in the next time
Written January 19, 2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear luxury sapa bus, why do you cheat your customers? Why did you charge me so much and put me in a lousy van instead of a luxury van? Why do you hire gangsters as drivers?
Written January 8, 2018
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*Likely to sell out: Based on Viator’s booking data and information from the provider from the past 30 days, it seems likely this experience will sell out through Viator, a Tripadvisor company.
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