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Wide Eyed Tours - Day Tours

#32 of 688 Tours in Hanoi
Certificate of Excellence
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Address: 90B, Pho Yen Phu, Hanoi 10000, Vietnam
Name/address in local language
Phone Number: +84 (0) 4 3926 2241
Website
Description:

'Experience our experience. We've lived, loved, partied and worked here in...

'Experience our experience. We've lived, loved, partied and worked here in Vietnam for the past 11 years. We don't want to be the biggest tour company, but we want to be proud of the trips we run and proud to send people home with the memories of a lifetime.' Founders Travis & Mike. This western managed company that employs Vietnamese staff is based in Hanoi and offers set departures and customised tours. The tours range from adventure and active to luxury and relaxation.

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TripAdvisor Reviewer Highlights

Read all 232 reviews
Visitor rating
  • 207
    Excellent
  • 13
    Very good
  • 5
    Average
  • 1
    Poor
  • 2
    Terrible
The perfect tour for us

We used wide eyed tours to organise a 28 day trip to Vietnam. We had particular requirements,things we wanted to do and see with the type of accomodation that we liked. The trip... read more

5 of 5 starsReviewed 5 days ago
Fedarni
,
Wonthaggi, Australia
via mobile

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232 Reviews from our TripAdvisor Community

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Showing 228: English reviews
Wonthaggi, Australia
Level Contributor
26 reviews
6 attraction reviews
common_n_attraction_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 5 days ago NEW via mobile

We used wide eyed tours to organise a 28 day trip to Vietnam. We had particular requirements,things we wanted to do and see with the type of accomodation that we liked. The trip was perfect for us. It included all that we asked for, with the right mix of rest and relaxation. The tour guides we had at various locations... More 

Helpful?
Thank Fedarni
Geelong, Australia
Level Contributor
43 reviews
14 attraction reviews
common_n_attraction_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Wide Eyed Tours were in charge of the last 6 days of our 3 week holiday to Vietnam. In collaboration with our travel agent at home (Travel with Edge), Ms Chi organised 3 nights in Sapa and 2 nights back in Hanoi, travel via Sapa Express Bus, and all transfers. A hiccup with the first transfer at the first bus... More 

Helpful?
1 Thank Lisa K
Brussels, Belgium
Level Contributor
34 reviews
10 attraction reviews
common_n_attraction_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed 1 week ago

Our hotel booked us on a private tour to My Son with this agency. Our tour guide, Lynn, was just fantastic. She was very knowable, great sense of humor and made the tour a very enjoyable experience for us.

Helpful?
Thank vanessa w
Bolwarra, Australia
Level Contributor
7 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Wide Eyed tours arranged our recent trip to Vietnam and we couldn't have asked for better service. We had one little hiccup at the airport but with one quick phone call to Thuan Nguyen (personal travel assistant) this was rectified. Everything after that ran like clockwork and we had regular contact with Thuan. Our motorbike guides Phu in Hanoi and... More 

Helpful?
Thank MonStar64
Maastricht, The Netherlands
1 review
5 of 5 stars Reviewed 4 weeks ago

Easy way to get contact and personal advice of the Travel agent. Visum was arrange perfectly. A personal touch

Review collected in partnership with this attraction

Helpful?
Thank karenV2815YQ
Boston, Massachusetts
Level Contributor
60 reviews
17 attraction reviews
common_n_attraction_reviews_1bd8 28 helpful votes
5 of 5 stars Reviewed August 11, 2016

We used this company for our time in both Vietnam and Cambodia. Most impressed with their organisational skills. The advice and planning was very professional. The guides we had were extremely well versed in their history and culture. Their help added greatly to our enjoyment.

Review collected in partnership with this attraction

Helpful?
Thank Seagull90
ChiOi, Director of Operations at Wide Eyed Tours - Day Tours, responded to this review

Thank you for your review. Great to hear that you had a wonderful holiday. More 

Melbourne, Australia
2 reviews
common_n_attraction_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed August 10, 2016

We have just returned from a 13 day private tour of Vietnam organised through Wide Eyed Tours. All 6 of us agree it was one of the best holidays we've had. The tour ran like clockwork, all the guides and drivers were terrific, the accomodation perfect and the day tours fascinating. Our travel agent even rang several times durring the... More 

Helpful?
1 Thank 6Joc
ChiOi, Director of Operations at Wide Eyed Tours - Day Tours, responded to this review

Thank you for your wonderful review. We are so happy to hear that you all had a fantastic holiday. More 

1 review
5 of 5 stars Reviewed August 10, 2016

From the day we arrived at Hanoi, traveling south towards Ho Chi Minh, Vietnam, the service from our fantastic guide Nga Hoang, Wide Eyed Tours, was exceptionel. We really got quality and value for our money! We highly recommend WET, and especially Nga Hoang, who regularly contacted us through what's app, to see how we were doing and it was... More 

Helpful?
Thank Cindy D
ChiOi, Director of Operations at Wide Eyed Tours - Day Tours, responded to this review

Thank you so much for your wonderful review. Ms Nga is a genuinely caring person and she loves meeting her clients. We very much look forward to seeing you again in the future. More 

Ballarat, Australia
Level Contributor
10 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed August 4, 2016

From the planning stage,arriving in Hanoi,during and at the end of our tour of Vietnam the service from Ha Ha at Wide Eyed Tours was exceptional. There was not a single glitch for the 15 days. We covered the length of Vietnam with interesting,informative personal local guides on a one to one basis. The accommodation organised for us was clean,comfortable... More 

Review collected in partnership with this attraction

Helpful?
Thank genmartin22
ChiOi, Director of Operations at Wide Eyed Tours - Day Tours, responded to this review

Thanks so much for your excellent review. Sounds like you had a wonderful trip. Ms Ha is very happy to read your review. More 

Cocos (Keeling) Islands
Level Contributor
9 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed August 2, 2016

I traveled South-East Asia for 7 weeks in June and July with my partner. We wanted to cover Northern Thailand, Laos, Cambodia and Vietnam. After spending hours trying to figure out where to go, stay, how to get around etc. we decided to get a quote from Wide Eyed Tours. Right from the start the service was amazing. We were... More 

Review collected in partnership with this attraction

Helpful?
1 Thank mradburnd
ChiOi, Director of Operations at Wide Eyed Tours - Day Tours, responded to this review

What a spectacular review! Thanks so much. You have nailed it. The exact reason why people should use a tour company. We are so happy you had a thrilling holiday. More 

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Questions & Answers

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Typical questions asked:
  • Will you pick up and drop off at my hotel?
  • I have a family of 7. Can your tour accommodate all of us together?
  • How should I dress for this tour?