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About Paloma Cruise
Paloma Cruise is your home away from home while you are cruising with us in Halong Bay. We promise to bring you an unforgettable experience. Being on board with us is an amazing way to witness the serene, calm setting of Halong Bay’s exceptional natural beauty on the Best Cruise. All professional, hospitable and friendly crews are ready to welcome you with a memorable stay in 20 en-suite fully equipped luxury cabins, 24/24 hours service bar with smart TV, gourmet restaurant, outside dining area, sundeck area, luxury spa & massage service...etc.
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Paloma Cruise
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1,623Reviews13Q&A
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Tom Webb wrote a review Feb 2020
London, United Kingdom16 contributions2 helpful votes
My wife and I had booked this 1 night cruise as a part of our Honeymoon in South East Asia. We paid for the big room on the boat and was very surprised at how amazing and spacious it was. The food onboard was amazing and the staff were very friendly and helpful throughout our stay. The packed itinerary seems daunting, but felt really relaxed and entertaining. The views of the island are incredible enough, but the cruise makes it even better. The visit to the caves was really good - we took loads of pictures inside and looks great! The kayaking was really fun - our competitive nature came out though and tried to race the other boats.. In the evening, Mr Tang took it upon himself to alert a problem in our room during the squid fishing - we went running back to the room in a panic, when he came through the holding a big cake and serenading Unchained Melody at us! Was very funny and sweet of the crew to make such an effort - I think he deserves a raise ha! The visit to the Pearl Farm was really interesting, and the boat tour by the locals was a highlight offer trip.
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Date of experience: January 2020
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Response from The_Paloma, Manager at Paloma Cruise
Responded Feb 18, 2020
Dear tomwebb23, Warmest greetings from Paloma Cruise team. Thank you so much for this value feedback on TripAdvisor and for sharing it with fellow travelers. We always do our best to deliver the highest level of experiential service to all clients and we genuinely feel contented that we have been able to make your trip become a memorable one. On the other hand, all our team members are always concentrating on the work to be ready to serve or take care clients at any moment or situation. Thanks again for this wonderful feedback and looking forward to welcoming you on Paloma Cruise in the near future. Best regards, Paloma Cruise team.
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varun n wrote a review Feb 2020
2 contributions
It was an amazing experience.It was our honeymoon.Mr linh arranged a wonderful cake for us .Hata off to all the staff .must visit Nature at its best.
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Date of experience: February 2020
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Response from The_Paloma, Manager at Paloma Cruise
Responded Feb 18, 2020
Dear 402varunn, Warmest greetings from Paloma Cruise team. Thank you very much for staying with us and for your lovely review of our Paloma Cruise. We are very pleased to know that you have got great satisfaction when travelling with us from details such as: itinerary, food, room, staff attention and so on. We were truly happy to serve you and certainly look forward to welcoming you back on the cruise in the near future. Best regards, Paloma Cruise team
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Arihant J wrote a review Feb 2020
2 contributions
Nicely planned, convenient for vegans, good activities and services, want to visit again. Mr Linh has given very nice services in the whole trip
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Date of experience: February 2020
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Response from The_Paloma, Manager at Paloma Cruise
Responded Feb 18, 2020
Dear ArihantJ56, Warmest greetings from Paloma Cruise team. Thank you very much for your very nice feedback and generous compliments to our services and team members. We are indeed thrilled to see your comments. We would like to say thank you for staying with us and look forward to welcoming you back to your home in Halong bay in the near future. Best regards, Paloma Cruise team
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B B wrote a review Jan 2020
1 contribution
We had an amazing trip with Paloma cruise, the staff was so friendly and informative. We loved the beach and cave tour and the kayaking excursion is not to be missed. Highly recommend!
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Date of experience: January 2020
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Response from The_Paloma, Manager at Paloma Cruise
Responded Feb 18, 2020
Dear X363UCbb, Warmest greetings from Paloma Cruise team. We are pleased to read your review following your stay on Paloma Cruise. It is very satisfied to read your wonderful comments. Our cruise members are doing their best to offer you an incredible experience and we would like to thank you for highlighting our work. On the other hand, your review is also a huge source of motivation for our team and we will look forward to sharing it. We are eagerly waiting for your coming back on our cruise in the near future! Best regards, Paloma Cruise team
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Hanne M wrote a review Jan 2020
3 contributions
Mr Tung took very good care of us during the trip. Excelent service and kindness. Higly recommend paloma Cruise trip
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Date of experience: January 2020
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Response from The_Paloma, Manager at Paloma Cruise
Responded Feb 18, 2020
Dear 281hannem, Warmest greetings from Paloma Cruise team. Thank you for choosing to stay with us during your special trip to Halong bay, Vietnam. I am truly happy to learn that you have enjoyed your stay with us. Your feedback is the most valuable gift that we are always expecting to receive from all customers. My crew members and I are looking forward to welcoming you back on the cruise in the near future. Best regards, Paloma Cruise
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