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Syrena Cruises

Kiosk 24 Tuan Chau marina | Tuan Chau Island, Halong Bay 200000, Vietnam
+84 91 323 43 53
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Ha Long Bay (Descending Dragon Bay) is a UNESCO World Heritage site and one of Vietnam's most popular places to visit. Ha Long Bay covers an area of 1,500 km2, including 1,960 limestone islets and karsts which rise majestically out of the emerald blue waters of the Gulf of Tonkin.
  • Excellent60%
  • Very good26%
  • Average7%
  • Poor2%
  • Terrible5%
Travelers talk about
“film night” (2 reviews)
“one night” (24 reviews)
Open Now
Hours
Hours Today: 12:00 AM - 11:59 PM
LOCATION
Kiosk 24 Tuan Chau marina | Tuan Chau Island, Halong Bay 200000, Vietnam
CONTACT
Website
+84 91 323 43 53
Write a ReviewReviews (253)
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"halong tours booking"
in 2 reviews
"film night"
in 2 reviews
"one night"
in 24 reviews
"evening and early morning"
in 2 reviews
"happy hour"
in 12 reviews
"cruise manager"
in 13 reviews
"free drinking water"
in 2 reviews
"rooms are nice"
in 2 reviews
"private balcony"
in 8 reviews
"bed was very comfortable"
in 3 reviews
"titop island"
in 7 reviews
"squid fishing"
in 10 reviews
"long trip from hanoi"
in 2 reviews
"buffet style"
in 3 reviews
"rowing boat"
in 3 reviews
"top deck"
in 8 reviews
"night package"
in 2 reviews
Filter

1 - 10 of 192 reviews

Reviewed 1 week ago

Loved this tour, our room was great with big windows & balcony to view all the beautiful islands, it was so peaceful cruising along. The staff were great especially the coordinator Jackie Phat & our little tour guide Miss Lee who also did a great...More

Thank Joyfull64
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sale Ma S, Guest Relations Manager at Syrena Cruises, responded to this reviewResponded 1 week ago

Dear Joyfull64 Thank you for taking time to share your experience with Syrena Cruises on the TripAdvisor community. We are delighted you chose to stay at Syrena Cruises on your recent trip to Halong Bay. We pride ourselves on our team, ensuring each and every...More

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Reviewed 2 weeks ago via mobile

Had a chance to be on the Syrena Cruise to Halong Bay. The staff are friendly. The cruise is good, neat and clean. I would rate the food to be at the top. All the dishes were delicious. They take you to the caves, titop...More

Thank AshokMela
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sale Ma S, Guest Relations Manager at Syrena Cruises, responded to this reviewResponded 1 week ago

Dear AshokMela, Thank you for taking time to write a review on Tripadvisor regarding your experience at Syrena Cruises. I am happy to learn that you enjoyed our cruise as well as it's facilities, especially our food and attentive staff. I hope that we are...More

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Reviewed July 3, 2018 via mobile

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sale Ma S, Guest Relations Manager at Syrena Cruises, responded to this reviewResponded 1 week ago

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Report response as inappropriate
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Reviewed June 11, 2018

Our first visit to Halong Bay was made memorable by the crew on board Syrena. Specially the hostess on board Ms. Danny. She was very pleasant, friendly and professional. The other crew on board were also helpful. Food served was exemplary. Mainly sea food.More

Thank Arjun M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sale Ma S, Guest Relations Manager at Syrena Cruises, responded to this reviewResponded June 25, 2018

Dear Arjun M, Thank you for taking time to share your recent experience at Syrena Cruises on TripAdvisor. I am delighted to read you were able to relax and unwind in ultimate comfort at Syrena Cruises, our service, food and as well as the crew....More

Report response as inappropriate
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Reviewed June 10, 2018

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sale Ma S, Guest Relations Manager at Syrena Cruises, responded to this reviewResponded June 25, 2018

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Report response as inappropriate
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Reviewed June 9, 2018

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sale Ma S, Guest Relations Manager at Syrena Cruises, responded to this reviewResponded June 25, 2018

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Report response as inappropriate
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Reviewed May 19, 2018

I have 2D1N on cruises with good service, the staff help me so much. I'll back with my family in the next time.

Thank David_Su_282
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 15, 2018 via mobile

Just had the most amazing time on board syrena cruises. The staff were lovely. The food fab. The views breathtaking in halong Bay. . Well worth a visit.More

Thank helenoakplace
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sale Ma S, Guest Relations Manager at Syrena Cruises, responded to this reviewResponded May 16, 2018

Dear helenoakplace, Greetings from Syrena Cruises ! Thank you so much for your stay with our cruises and taking time to share your experience. I am very happy to know that you enjoyed your time with Syrena Team on the cruise. We are doing our...More

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Reviewed May 2, 2018 via mobile

Everything was excellent. Thank you Syrena Cruises team did all the best for us, food, caves, room, taichi perfect. Big thanks to Mr Oscar, Cruise Manager and Mr Thai, you are beautiful. Hope to see you again. From Italy, Amoriello Samanta.More

Thank Samanta A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sale Ma S, Guest Relations Manager at Syrena Cruises, responded to this reviewResponded May 3, 2018

Dear Samanta A, I really appreciate your time sharing a nice review about Syrena Cruises on Trip Advisor. Your, compliments on food, scenery, the cabin and activities, especially your compliment for Mr Oscar and Mr Thai will passed to them. On behalf of the team,...More

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Reviewed May 2, 2018

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sale Ma S, Guest Relations Manager at Syrena Cruises, responded to this reviewResponded May 7, 2018

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Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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