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Syrena Cruises

Open Now: 12:00 AM - 11:59 PM
Open today: 12:00 AM - 11:59 PM
Book In Advance
Tours from Syrena Cruises tend to sell out - travelers recommend booking in advance!
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Certificate of Excellence
Traveler Overview
  • Excellent70%
  • Very good20%
  • Average5%
  • Poor1%
  • Terrible4%
Travelers talk about
“manager oscar”(5 reviews)
“cruise manager”(22 reviews)
“one night”(24 reviews)
About
Ha Long Bay (Descending Dragon Bay) is a UNESCO World Heritage site and one of Vietnam's most popular places to visit. Ha Long Bay covers an area of 1,500 km2, including 1,960 limestone islets and karsts which rise majestically out of the emerald...more
Open Now
Hours Today: 12:00 AM - 11:59 PM
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Contact
Kiosk 24 Tuan Chau marina | Tuan Chau Island, Halong Bay 200000, Vietnam
Website
+84 91 323 43 53
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Ways to Experience Syrena Cruises
from $169.00
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from $320.00
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Reviews (386)
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LanguageEnglish
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All reviews manager oscar cruise manager one night happy hour nice activities surprising cave big thanks bed was very comfortable titop island nice food squid fishing buffet style private balcony night cruise rowing boat cruise ship staff were fantastic
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1 - 10 of 301 reviews
Reviewed yesterday via mobile

Really nice cruise with perfect Service and Food. We enjoy a lot our day traveling around the Halong Bay, is one of the most beatiful natural places we ever seen. Great service from Alice!!

Date of experience: January 2019
Thank alexcucu6
Reviewed 2 days ago via mobile

The Best experience in the ha long bay! Great food and a very beautiful service! Recommended for Syrena cruise. Staff was số kind and helful expecaly Mr vuong and alice.More

Date of experience: January 2019
Thank AndreaGiggi82
Vinh T, General Manager at Syrena Cruises, responded to this reviewResponded yesterday

Dear AndreaGiggi82, Great to know you enjoyed the service from Syrena cruise especially the encounter with Alice and Vuong. Your message has been shared with whole team with a lot of thanks. I am sure that you will be back to be cool with Syrena...More

Reviewed 2 days ago via mobile

The transport was very good from hanoi to the ship. We really enjoyed the stay, the crew was so good and they were really friendly and helpfull especially Alice. The cabin was also comfatable and the activities well organised.

Thank hannafischerjulie
Vinh T, General Manager at Syrena Cruises, responded to this reviewResponded yesterday

Dear hannafischerjulie Glad to see your review for Syrena Cruises. Thank you for your complement for Alice and her team. I am sure you will be back to Syrena soon. Thank you for sailing with us Kindest regards, Vinh Tran General Manager

Reviewed 2 days ago via mobile

We really enjoyed the two days on the cruise ship. The staff was really nice, especially Alice. The cabine was beautiful and clean, we really enjoyed the view out of the big window.

Thank 212claraf
Vinh T, General Manager at Syrena Cruises, responded to this reviewResponded yesterday

Dear 212claraf, Glad to see your review for Syrena Cruises. Thank you for your complement for Alice and her team. I am sure you will be back to Syrena soon. Thank you for sailing with us Kindest regards, Vinh Tran General Manager

Reviewed 3 days ago via mobile

This beautiful boat take you to some nice and scenic views Oscar the manger is polite and friendly his staff Dai Thao and Dzung are very helpful the food is fresh and delicious so if your looking for a relaxing trip I highly recommend it...More

Date of experience: January 2019
Thank Robbie-64Aus
Vinh T, General Manager at Syrena Cruises, responded to this reviewResponded yesterday

Dear Robbie-64Aus, Great to know you enjoyed your stay with Syrena Cruise, espcially the counter with Oscar, Dai, Thao and Dzung. I hope you would come back and give us 10 out 10 next time Thank you for sailing with us. Kindest regards, Vinh Tran...More

Reviewed 4 days ago via mobile

Good service great people good experience best food very friendly staff Oscar, Thai and Dung would like to come backMore

Date of experience: January 2019
Thank Vaishali_us
Vinh T, General Manager at Syrena Cruises, responded to this reviewResponded 3 days ago

Dear Vaishali_us, Great to know you enjoyed services on Syrena Cruise especially Oscar, Thai and Dung. It is greater if we have a chance to welcome you back to be cool with Syrena soon. Thank you for sailing with us. Kindest regards, Vinh Tran General...More

Reviewed 1 week ago via mobile

We joined syrena cruise from 11-12 Jan 2019 to Halong Bay. We went to Suprised Cave and Ti Top cave, scenery is very beautiful. Foods in Syrena Cruise are very delicious and all the staff Oscar, Dung are very helpful and friendly. We highly recommend...More

Date of experience: January 2019
Thank Voyage727761
Vinh T, General Manager at Syrena Cruises, responded to this reviewResponded 5 days ago

Dear Voyage727761, Glad to see your recommendation about Syrena for the travelers. Oscar, Dung and all crew member would like to extend our gratefulness for your time with us. Your message has been shared with them with much appreciation Thank you for sailing with us...More

Reviewed 1 week ago

The courges place and excellent service. Thanks to Alise and staff for good food and cooking class. Highly recomended!More

Date of experience: January 2019
Thank Gideon R
Vinh T, General Manager at Syrena Cruises, responded to this reviewResponded 5 days ago

Dear Gideon R, Great to see you found Ha Long Bay a courges place and Syrena an excellent service. Thank you for your complement for Alice and crew member that is very encouraging. Thank you for sailing with us and I am sure you will...More

Reviewed 1 week ago via mobile

Very very good hospitality. Excellent veg food specially served to us.Very smiling and cooperative crew members Oscar,Thai and Thao.Surprising cave was excellent and worth seeing islands.Thanks to Syrena cruise for making our trip more pleasure.More

Date of experience: January 2019
Thank Bansal_Arun123
Vinh T, General Manager at Syrena Cruises, responded to this reviewResponded 5 days ago

Dear Bansal_Arun123, Great to know that you received a very very good hospitality from Oscar, Thai, Thao and all crew members. Your message has been shared with them with much appreciation Thank you for sailing with us and I am sure you will be back...More

Reviewed 1 week ago via mobile

Execellent hospitality.smiling faces of staff makes our trip memorable.our trip to surprising caves was enjoyble and worth seeing and that too with the company of mr Oscar Nguyen.

Date of experience: January 2019
Thank Bansal_Rakhi123
Vinh T, General Manager at Syrena Cruises, responded to this reviewResponded 5 days ago

Dear Bansal_Rakhi123, Great to know that you enjoyed the trip with Syrena cruise, especially the encounter with Oscar and his team. I am sure you will be back to Syrena soon Thank you for sailing with us. Kindest regards, Vinh Tran General Manager

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Questions & Answers
Ask a question
Murari T
October 9, 2018|
AnswerShow all 2 answers
Response from Sale Ma S | Property representative |
Dear Murari T. Syrena Cruises serves variety of food upon on request. Thank you for leaving request and I hope to welcome you onboard
0
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