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Emeraude Classic Cruises

No T7 Villa, Tuan Chau Marina | Tuan Chau, Halong Bay 202912, Vietnam
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Review Highlights
Really great

Spent one night on the Emmeraude and it was really lovely. Cabin was great with good facilities... read more

Reviewed May 8, 2018
Julie S
,
Chippenham, United Kingdom
via mobile
Really nice relaxing couple of days

The staff were really helpful and friendly, especially Anne who greeted us on board. The rooms were... read more

Reviewed April 29, 2018
Chris Y
,
St. Albans, United Kingdom
Read all 348 reviews
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Welcome on board the Emeraude, a unique and historic ship, inspired from a century ago, and experience the unforgettable beauty of Halong Bay, a World Heritage site and a New Seven Natural Wonders.
  • Excellent54%
  • Very good30%
  • Average10%
  • Poor4%
  • Terrible2%
Travelers talk about
“wet room” (6 reviews)
LOCATION
No T7 Villa, Tuan Chau Marina | Tuan Chau, Halong Bay 202912, Vietnam
Write a ReviewReviews (348)
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All reviews
"captain's suite"
in 5 reviews
"paddle steamer"
in 5 reviews
"wet room"
in 6 reviews
"overnight cruise"
in 26 reviews
"french film"
in 3 reviews
"food was buffet style"
in 3 reviews
"pearl farm"
in 20 reviews
"one night"
in 24 reviews
"rooms are small"
in 6 reviews
"squid fishing"
in 17 reviews
"drinks are expensive"
in 3 reviews
"classic cruise"
in 5 reviews
"own private balcony"
in 3 reviews
"hour trip"
in 6 reviews
"tai chi class"
in 6 reviews
"an overnight stay"
in 5 reviews
"lovely cruise"
in 4 reviews
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1 - 10 of 276 reviews

Reviewed May 8, 2018 via mobile

Spent one night on the Emmeraude and it was really lovely. Cabin was great with good facilities- shower was great although you need to remember to move the toilet roll as it will get wet - the room is a wet room! Meals on board...More

1  Thank Julie S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GR M, Manager at Emeraude Classic Cruises, responded to this reviewResponded May 10, 2018

Dear Julie, You were lucky that we were not very busy during that day and that you enjoyed your space on the Emeraude while cruising. Furthermore, that you found the program convenient and not obliging. Thank you very much for you recommendation. All the best!

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Reviewed April 29, 2018

The staff were really helpful and friendly, especially Anne who greeted us on board. The rooms were small basic and clean. The restaurant food was super and catered for all tastes. The on board entertainment was very good. The bar staff were always available and...More

Thank Chris Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GR M, Manager at Emeraude Classic Cruises, responded to this reviewResponded May 10, 2018

Dear Chris, We are glad that we were a part of your tour in Vietnam and even more glad that you had a great time on the boat. The program seemed convenient to you considering your 10 days intensive touring prior to coming to Halong...More

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Reviewed April 28, 2018 via mobile

Just finished 2 days and one night on board the Emeraude Classic Cruise boat and we thoroughly enjoyed it. Food was great, the staff all very friendly and the views of course gorgeous. Only downside was that none of the loo's on board flushed properly...More

Thank Yasmin R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GR M, Manager at Emeraude Classic Cruises, responded to this reviewResponded May 10, 2018

Dear Yasmin, First of all, we are glad that you enjoyed your cruise on the Emeraude and were satisfied with the service and food. We are very sorry that the flushing system has brought you some inconveniences, just to let you know this problem is...More

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Reviewed April 28, 2018 via mobile

The staff were very friendly and nice. They helped me take care of my baby (only 5 months old) a lot. Food was delicious, room was clean. What a special trip for us!

1  Thank HienTruong2018
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GR M, Manager at Emeraude Classic Cruises, responded to this reviewResponded May 10, 2018

Dear Hien Truong, Thank you very much for your review and we were more than happy to help your family's needs while you were on board the Emeraude. We are glad that you a great cruise of Halong Bay. Best regards!

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Reviewed April 22, 2018 via mobile

Our overnight cruise on the Emeraude was perfect in every way! The boat was beautifully restored with lots of wonderful character. Staff were polite and friendly and the food was outstanding. There were plenty of activities to keep all of us busy...caves, kayaking, cooking demonstrations...More

Thank Elisa J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GR M, Manager at Emeraude Classic Cruises, responded to this reviewResponded May 10, 2018

Dear Elisa, Good to hear that your Halong Bay trip was a memorable one and we are glad to be a part of it. We appreciate your spending some time to give us a beautiful review about your cruise on the Emeraude. It was a...More

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Reviewed April 20, 2018

cabin very cramped, drinks more expensive than rest of country, food good, excursions fine, bit gimmicky as didn't actually travel far, wifi not very good at all but then we were out of the way a bit.More

1  Thank smeggy1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GR M, Manager at Emeraude Classic Cruises, responded to this reviewResponded April 20, 2018

Dear Guest, We are sorry that your cruise did not go as expected. Please allow me to address the issues you have raised. You may have found our cabins smaller than expected as we have concentrated more space in the balconies and the decks inorder...More

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Reviewed April 18, 2018 via mobile

Amazing experience. Very professional staff, good at speaking English. Good food. No time to be bored at this cruise. I’ll highly recommend this company!

Thank Henriette S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GR M, Manager at Emeraude Classic Cruises, responded to this reviewResponded April 20, 2018

Dear Henriette, Thank you very much and we are glad that you enjoyed your cruise with us and had an amazing experience, the pleasure was all ours! All the best!

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Reviewed April 12, 2018

We had an outstanding time, start to finish. To our surprise, the check-in attendants upgraded us to the Captain's Suite. It was roomy and well appointed. I'm a woodwork fan, so the ship's extensive woodwork throughout the ship gave the feel of a cruse aboard...More

Thank wmbarc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GR M, Manager at Emeraude Classic Cruises, responded to this reviewResponded April 20, 2018

Dear Martin, Thank you very much for sharing with us your experience on the Emeraude, and we are so glad that you enjoyed your cruise with us. It was indeed a great pleasure having you on the boat and hope to see you again sometime...More

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Reviewed March 30, 2018 via mobile

Went on the 3day/2night tour. After booking online we were contacted promptly by Nguyen with all the information we needed and very clear instructions, she also helped us organize transport to and from our hotel in Hanoi. When we arrived were surprised to discover we...More

1  Thank Parry K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 15, 2018 via mobile

Spent an overnight cruise on the Emeraude we arrived just after lunch and soon set sail into Hanlong Bay. Took in the wonderful scenery in the afternoon with a drink from the bar on top deck if wanted. Room on board ok wasn't that big...More

1  Thank Ian W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GR M, Manager at Emeraude Classic Cruises, responded to this reviewResponded March 18, 2018

Dear Ian, We are glad that your group enjoyed your cruise of Halong Bay on board the Emeraude. It seems that you have participated in almost all of the activities we had on board during your stay, too bad you did not catch any squid...More

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Questions & Answers
Mark P
September 6, 2015|
Answer
Response from cwalts |
The rooms are well appointed but small as you would expect on a small boat. Each has a private bathroom with shower.
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