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Address: No T7 Villa, Tuan Chau Marina | Tuan Chau, Halong Bay 202912, Vietnam
Name/address in local language
Phone Number:
+84 4 3935 1888
Website
Description:

Welcome on board the Emeraude, a unique and historic ship, inspired from a...

Welcome on board the Emeraude, a unique and historic ship, inspired from a century ago, and experience the unforgettable beauty of Halong Bay, a World Heritage site and a New Seven Natural Wonders.

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TripAdvisor Reviewer Highlights

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Very good but 3 years ago was excellent!

The Emeraude Cruises in Ha Long Bai remains a nice overnight attraction if you find yourselves in northern Vietnam. This was our third time due to living in Asia and having... read more

4 of 5 bubblesReviewed February 22, 2017
Georgina D
,
London, United Kingdom
via mobile

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259 Reviews from our TripAdvisor Community

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Showing 206: English reviews
Kincardine, Canada
Level Contributor
265 reviews
159 attraction reviews
common_n_attraction_reviews_1bd8 89 helpful votes
3 of 5 bubbles Reviewed 1 week ago

First of all the trip to the cruise from Hanoi, is to say the least hair-raising! Kudos to the bus drivers, they are excellent. You stop half way through the journey to go for a pee, and guess what, the gift shop is right there! Actually its quite good and reasonably priced too. The Emerald is getting tired. Many coats... More 

Helpful?
Thank Sandy D
London, United Kingdom
Level Contributor
43 reviews
11 attraction reviews
common_n_attraction_reviews_1bd8 15 helpful votes
5 of 5 bubbles Reviewed 2 weeks ago

It is not possible to put into words how beautiful I thought this place was. Considering the amount of tourists were there at the same time as us, it's remarkable how peaceful this place is. The Emeraude is a lovely ship with all the amenities that's needed. I would have been happy to stay a fewmore nights

Helpful?
Thank doug h
Potsdam, Germany
Level Contributor
17 reviews
6 attraction reviews
common_n_attraction_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed 2 weeks ago via mobile

A special thanks goes to the cruise staff. Everything was fine and the service is excellent. The kitchen staff understands her business! If we are back in Vietnam we will travel with emeraude cruise. The room is small but it is clean. Thank you for the fishing experience. See you guys Daniel

Helpful?
Thank ddeglow
Bamberg, Germany
1 review
5 of 5 bubbles Reviewed 4 weeks ago

The cabin was very clean and comfortable. The food was was great and had a large choice from western to local dishes. The staff is also very nice and helpful. I also would say thank you to Huyen, you made our stay even more pleasant. All in all I give an explicit recommendation for Emeraude Cruise.

Helpful?
Thank Benno1603
London, United Kingdom
Level Contributor
26 reviews
6 attraction reviews
common_n_attraction_reviews_1bd8 13 helpful votes
4 of 5 bubbles Reviewed February 22, 2017 via mobile

The Emeraude Cruises in Ha Long Bai remains a nice overnight attraction if you find yourselves in northern Vietnam. This was our third time due to living in Asia and having visitors from all over the world. Ha Long Bai itself is stunning. It's thousands of years old, full of history which makes for a great read on your way... More 

Helpful?
1 Thank Georgina D
GR M, General Manager at Emeraude Classic Cruises, responded to this review

Dear Georgina D, Warmest Greetings from the Emeraude! Thank you very much for your constructive review, and we are delighted if our service could match your needs, as well as the expectations of your family. We are still is a constant improvement period to raise our standards and guest satisfaction at the best, and I truly believe now in March... More 

vancouver bc
Level Contributor
88 reviews
5 attraction reviews
common_n_attraction_reviews_1bd8 88 helpful votes
3 of 5 bubbles Reviewed February 17, 2017

I was really looking forward to time on this boat enjoying Halong Bay but was really disappointed. I felt the crew were uncaring, robotic, very routine and really NOTHING special in service. Rooms are small with zero room to unpack the smallest bag. Shower ,toilet and sink are all one room. Everything gets wet from the shower. There was 4"... More 

Helpful?
Thank ghalston
GR M, General Manager at Emeraude Classic Cruises, responded to this review

Dear ghalston, Greetings from The Emeraude Classic Cruise and a sunny Halong Bay, Thank you very much for your constructive review, and please accept our apologies in regard to your bathroom condition and service provided. I can confirm that now the bathroom issue has been solved, and our reporting line trained to improve the communication within our crew and ensure... More 

Level Contributor
6 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed February 14, 2017

The staff was really nice, food was great. The cabin was clean but a little small. The cruise looks really classic

Helpful?
Thank Ha D
GR M, General Manager at Emeraude Classic Cruises, responded to this review

Dear Ha D, Thank you very much for your kind words, We hope to welcome you again in the future, and hopefully with your friends and family. We will release attractive deals over the summer season, and recommend to try our unique seaplane and cruise package, a unique experience in Halong Bay! Best regards, Nicolas More 

Curitiba
Level Contributor
287 reviews
51 attraction reviews
common_n_attraction_reviews_1bd8 89 helpful votes
4 of 5 bubbles Reviewed January 24, 2017

We made a two night cruise on the Emeraude.It was wonderful, mostly I must say, because the landscape, but the Emeraude team also made their effort, they were really kind and concerned. Food also could be better.. The ship is very nice but looks oudated, specially in the cabins, but we could rest perfectly. To avoid doing the same cruise... More 

Helpful?
Thank AUECWB
GR M, General Manager at Emeraude Classic Cruises, responded to this review

Dear AUECWB, Warmest greetings from sunny Halong Bay! Thank you very much for writing your review and relate your experience on board the Emeraude. Our Chef and updated menus usually get our guests satisfied and I am surprised to read your comment about our food, however brainstorming and training keep going and we aim to reach your expectation for your... More 

Level Contributor
15 reviews
7 attraction reviews
common_n_attraction_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed January 23, 2017

One of my favourite spots of a two week trip in south east Asia. The boat cruise was one night, two days spent cruising a long the bay which is one of the most beautiful spots in the world, rain or shine. We had a number of excursions which kept us busy, visiting a truly magnificent cave, high mountain with... More 

Helpful?
Thank Siera V
GR M, General Manager at Emeraude Classic Cruises, responded to this review

Dear Siera V, Thank you very much for your interest in our cruise, and taking your time rate us with a five star review! We are delighted to read your kind words, and especially if we could match your expectations, and deliver a memorable experience in this stunning part of the world. Hoping to welcome you or your relatives again... More 

Dong Hoi, Vietnam
Level Contributor
2 reviews
5 of 5 bubbles Reviewed January 10, 2017 via mobile

Short version: Everything was perfect, from the first to the last moment! Long version: My wonderful Vietnamese wife and I decided to get married on a boat on ha long bay as it is surprisingly cheap compared to wedding offers at hotels or resorts in Vietnam. We were a bit unsure about emeraude in the beginning from what we read... More 

Helpful?
Thank Max R
GR M, General Manager at Emeraude Classic Cruises, responded to this review

Dear Max R, Warmest greetings and congratulations from sunny Halong Bay! Thank you very much for your compliments and rating us with a five star review. Your kind words has been transmitted to our crew and staff. We are delighted to read our service and arrangement was up to your expectation on this very special day; and we are proud... More 

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