Heritage Cruises Binh Chuan Cat Ba Archipelago

Heritage Cruises Binh Chuan Cat Ba Archipelago

Heritage Cruises Binh Chuan Cat Ba Archipelago
5
Multi-day ToursCultural ToursBoat ToursPrivate ToursSpeed Boats Tours
12:00 AM - 11:59 PM
Monday
12:00 AM - 11:59 PM
Tuesday
12:00 AM - 11:59 PM
Wednesday
12:00 AM - 11:59 PM
Thursday
12:00 AM - 11:59 PM
Friday
12:00 AM - 11:59 PM
Saturday
12:00 AM - 11:59 PM
Sunday
12:00 AM - 11:59 PM
About
Lux Cruises Group introduces Heritage Binh Chuan, inspired by the King of Cruise Ships, Bạch Thái Bưởi, from the early 20th century. This fleet combines classic elegance with modern comfort, showcasing Vietnam’s history, art, cuisine, and culture. Our first vessel, Heritage Cruises Binh Chuan Cat Ba Archipelago, offers 20 luxurious suites for 40 to 60 guests, each with stunning ocean views and private balconies. The ship features a swimming pool, three bars, two restaurants, a gym, a library, a gallery, and both indoor and outdoor lounges. The attentive staff ensures exceptional service, anticipating and fulfilling your needs with personalized care. Recognized by the World Cruise Awards, we are nominated for World’s Best Boutique Cruise Line 2024 and World’s Best Cruise Ship for Dining 2024. Book Now!
Halong Bay, Vietnam

Awards
Travelers' Choice
2024

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Travelers talk about

Most Recent: Reviews ordered by most recent publish date in descending order.

Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as wait time, length of visit, general tips, and location information.

Popular mentions

5.0
5.0 of 5 bubbles664 reviews
Excellent
636
Very good
18
Average
6
Poor
1
Terrible
3

These reviews have been automatically translated from their original language.
This service may contain translations provided by Google. Google disclaims all warranties, express or implied, with respect to translations, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and freedom from forgery.

Berniejane0
Windsor, UK37 contributions
5.0 of 5 bubbles
Feb 2023
If you have the time I would highly recommend taking the 3 day / 2 night package. It's such a spectacular setting and lovely boat, 24 hours doesn't seem enough time to fully appreciate the surroundings.
I did a lot of research before choosing Heritage Binh Chuan and am delighted that the cruise lived up to expectations. The boat itself is lovely, with only 20 cabins but lots of deck space and 2 restaurants. The itinerary was very varied and you could do as much or little as you wanted.
The food was good quality and I appreciated the a la carte dinners.
The staff and service were great - I had one small housekeeping issue but the cruise manager, Teddy sorted it quickly and efficiently.
A special mention must go to Thuong who was our tour guide on day 2 (as well as receptionist, musician, cooking teacher etc) - She is an absolute star.
If you are looking for a high quality cruise in this area I would highly recommend Heritage Binh Chuan.
Written February 22, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Xin chào Berniejane0 Xin chào from Halong Bay and Lan Ha Bay in the Gulf of Tonkin! Cruising is all about the destinations, experiences and memories for seasoned travelers like you. I want to take a moment to thank you for choosing our masterpiece in the natural wonder and cruising artfully for creating memories in Heritage Explorer in 3 day and 2 night program, your kind remarks in the review and the wonderful photos you may have to share with us. Your praise of our service and its people like Thuong and Teddy is most gratifying. The post pandemic travelers want to explore, dream, discover, indulge, relax, experiences and immerse in the natural and cultural heritage such as Halong Bay and Lan Ha Bay. It is unusual for someone to take the time to express his satisfaction with a product or service. It’s people like you who make our special effort worthwhile. We are eager to continue to deliver and further enhance the service excellence you value. Cruising is all about you and luxury is now more personal and experiential. Our efforts to ensure that our experiences are authentic, unique, intimate, memorable and safe. I am pleased that you like your cruising experiences as much you do. When our company creates memories touching hearts, we really believed that they give you many years of enjoyment. I am wondering who next comes to your mind that would benefit from our cruising experiences. I do appreciate your recommendations to your clients, friends, business associate, travel agents, tours operators, acquaintance or family members who wish to travel to Vietnam and cruise with difference with our Lux Cruises fleet including Emperor Cruises and Heritage Cruises. Thank you again for your kind words and we look forward to welcoming you back aboard Heritage Cruises Binh Chuan Cat Ba Archipelago. I am proud to know I’ve been of service to our masterpiece in natural wonder. If you need anything do not hesitate to contact me or our team. Xin cảm ơn! Heritage Cruises Binh Chuan Cat Ba Archipelago Team A Member of Lux Cruises Group Vietnam’s Most Luxurious Cruise Line
Written February 23, 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

kevin s
Singapore, Singapore52 contributions
5.0 of 5 bubbles
Apr 2022 • Couples
A wonderful cruse experience to Halong Bay. The awesomeness starts from getting the email for pickup. Everyone is very professional and a pleasure to deal with.

Transport picks us up in a very comfortable van with first class seats. The ride is smooth and comfortable.

Once at the port, we are greeted by Mr Lee who makes you feel like you’re the only passenger on the cruise. We were given instructions to wait for the smaller transport craft to bring us to the boat.

Once we are reaching the main boat, you can hear drums bring plates to welcome the guest. At the same time, we look up and see the main crew waving a warm welcome as our small transport boat approaches the cruise ship.

The boat is a piece of art itself. We are then brought to a very comfortable lounge to wait for our keys. While waiting, you are greeted with beautiful frames of art from all genres. It is such a pleasant experience for all your senses. The welcome drink arrives and you are quenched with its smooth soothing flavour.

We then get the keys and once again is greeted with art along the corridors leading to the rooms.

The rooms are so beautiful and the feel of the room makes you just want to stay there forever. Do note that 2 day cruise is not enough. You need a minimum of 3 days to really enjoy the Heritage experience.

My wife and I had a group of Vietnamese families with noisy kids but the crew, seeing this make our trip comfortable by allocating us to a more peaceful dinning room for dinner as that was all they could do to accommodate us and we were greatly moved.

Every minute on the boat was a pleasure and I highly recommend Heritage Cruises if you plan to venture to Halong Bay.

My special thanks goes out to the outstanding 5 star crew, Mr Lee, Ms Thao and Ms Anna Nguyen. My logistical communication via email was with Mrs Huong.

My wife and I cannot wait to come back to have a longer stay and cruise the Halong Bay with Heritage Cruises!
Written May 2, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear kevinkoolkef Warmest greetings from Halong Bay and Lan Ha Bay in the Gulf of Tonkin! Cruising is all about the destinations, experiences and memories for seasoned travelers like you. I want to take a moment to thank you for choosing our masterpiece in the natural wonder and cruising artfully for creating mememories, your kind remarks in the review and the wonderful photos you may have to share with us. Your praise of our service and its people is most gratifying. The post pandemic travelers want to explore, dream, discover, indulge, relax, experiences and immerse in the natural and cultural heritage such as Halong Bay and Lan Ha Bay. It is unusual for someone to take the time to express his satisfaction with a product or service. It’s people like you who make our special effort worthwhile. We are eager to continue to deliver and further enhance the service excellence you value. Cruising is all about you and luxury is now more personal and experiential. Our efforts to ensure that our experiences are authentic, unique, intimate, memorable and safe. I am pleased that you like your cruising experiences as much you do. When our company creates memories touching hearts, we really believed that they give you many years of enjoyment. I am wondering who next comes to your mind that would benefit from our cruising experiences. I do appreciate your recommendations to your clients, friends, business associate, travel agents, tours operators, acquaintance or family members who wish to travel to Vietnam. Thank you again for your kind words and we look forward to welcoming you back aboard Heritage Cruises Binh Chuan Cat Ba Archipelago. I am proud to know I’ve been of service to our masterpiece in natural wonder. If you need anything do not hesitate to contact me or our team. Cordially yours The Heritage Cruises Binh Chuan Cat Ba Archipelago Team
Written May 2, 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

dkpsv
Jaegerspris, Denmark3 contributions
5.0 of 5 bubbles
Nov 2024 • Couples
We had booked 4 days/3 nights and it was a totally fantastic experience. With a maximum of 40 passengers on a large ship, there was always a quiet place to find. Wild luxury aboard. Extremely well-run cruise ship, everything was perfectly organized. The food was really delicious, and the service to top grade. The suite was also for top grade.
Automatically translated
Written December 4, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Xin chào, Tusind tak for din vidunderlige anmeldelse! Vi er utrolig glade for at høre, at din 4-dages, 3-nætters oplevelse ombord på skibet var helt fantastisk. Det er dejligt at vide, at du nød den luksuriøse atmosfære, de rolige omgivelser og den høje standard af service. Vi er glade for, at du fandt maden lækker og betjeningen i topklasse. Vi arbejder hårdt på at sikre, at alle aspekter af krydstogtet er perfekt organiseret, og det betyder meget for os, at du har haft en så positiv oplevelse. Tak for at vælge os, og vi ser frem til at byde dig velkommen tilbage ombord for en ny uforglemmelig oplevelse! Med venlig hilsen, Heritage Cruises Binh Chuan team
Written December 10, 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Julian K
16 contributions
5.0 of 5 bubbles
Dec 2023 • Couples
We took the 2 day/1 night package in the Captain suite including hotel pick up and drop off. Every aspect of this trip was meticulously planned out and executed by the fantastic team led by cruise manager John.

We were picked up, on time, by the Heritage companies luxury 7 seater bus. Each seat was spacious with water and usb charge points. We took a 20 minutes break half way to Ha Long bay. Upon arrival we checked into the Heritage cruise lounge, with tea, coffee and comfortable seating with a marina view.

We transfered to the ship about 20 minutes later and John provided a detailed history of the bay and its status as a Unesco world heritage site. John's knowledge was expansive, depth of the water, fishing rights, even the number of exposed mountains split across both provinces that share the bay.

We were greeted at the ship by the full crew and introduced personally to the team. Welcome drinks and cold towels were provided prior to checking into our suite. The room itself was pure 5 star quality. Solid wood floors, a spacious balcony and a stunning ocen view bathroom complete with jacuzzi tub.

During the next 24 hours we indulged in outstanding meals, excursions by soeedboat, kiyaks and bamboo boats. We took part in cooking classes, afternoon tea and live music with fine dining.

The level of energy and enthusiasm that the whole team had was inspiring. They just all worked together so well. John was around for the whole journey, always with a smile and engaging with guests at every oportunity. Stand out staff included the best of the best handmade coffees by Jack and the food prepared by the onboard chef was just sublime.

Big thanks to the best hardest working team i have ever met during my travels. My advice would be to take the 3 day/2 night package. 2 days wasn't enough for me!
Written December 17, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Xin Chao Julian K, Thank you so much for taking the time to share your detailed and glowing review of your recent 2-day/1-night experience in the Captain Suite aboard Heritage Cruises Binh Chuan. We are thrilled to hear that every aspect of your trip was meticulously planned and executed by our fantastic team, especially under the leadership of our cruise manager, John. We're delighted that you enjoyed the luxury 7-seater bus with spacious seating, water, and USB charge points during the hotel pick-up. It's wonderful to hear that the break halfway to Ha Long Bay was convenient. We're pleased to know that the Heritage cruise lounge provided a comfortable setting with tea, coffee, and a marina view. John's extensive knowledge and detailed history of the bay, along with interesting insights into its UNESCO World Heritage status, added value to your unforgettable journey. We are glad that the crew's warm welcome, personal introductions, and the provision of welcome drinks and cold towels set a positive tone for your stay. Your appreciation of the Captain Suite, with its 5-star quality features such as solid wood floors, a spacious balcony, and a stunning full ocean-view bathroom with a jacuzzi bathtub, warms our hearts. The fact that you indulged in outstanding meals, various excursions, cooking classes, afternoon tea, and live music with fine dining makes us proud to have contributed to your memorable experience. We are particularly pleased to hear about the energy and enthusiasm of our team, and your special mention of standout staff members such as Jack for his excellent coffee-making skills and the onboard chef for sublime meals. Your advice to future travelers to opt for the 3-day/2-night package is duly noted, and we appreciate your recommendation. Once again, thank you for choosing Heritage Cruises Binh Chuan, and we look forward to welcoming you back for another memorable experience, perhaps with "Heritage Binh Chuan & Legacy Yen Tu 4 Days 3 Nights" package. Safe travels and warm regards, Heritage Cruises Binh Chuan Cat Ba Archipelago Proud Member of Lux Cruises Group
Written December 28, 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

J.P.
Leeds, UK3 contributions
1.0 of 5 bubbles
Jan 2023 • Couples
Arriving at Halong Bay to meet The Heritage
Staff and be transported by tender set the scene for the duration of this Nightmare cruise .
The Arrival Lounge was In Chaos .
The Toilet Dirty with no tissue or soap and no dyer or paper towels .
The staff dressed in their uniforms
And outdoor coats did every job from luggage to deck washing cleaning windows , lowering kayaks into the water etc. Then at meal times waitered on the tables still in the same clothes . The food was all pre prepped and over cooked.
The table mats were dirty and marked.
The Glasses Water marked .
The boat set sail for 15 mins then anchored. After I hour it then set sail again for 15 mins then anchored that was it for the night .
After the dreadful dinner we went to the lounge bar for drinks …. No was there the lights were turned off obviously it was time for bed ( 9.15 )
The next morning we sailed back exactly the same way we had Come along with another
50 boats doing the same thing !
We had already spoken to the manager about getting off asap . Thinking we would be the only couple to return to shore we boarded the tender.
14 guests boarded with us , they too had obviously had enough !
While we were waiting to leave on the tender
A young waiter entertained by picking his teeth and pulling his nasal hair and wiping them on his trousers .
Please stay clear of this company they have not put any time into training their staff about hygiene, health and safety or people skills .
Not their fault…. It’s down to the management!
Written January 12, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Xin Chào Quest67105172924 Thank you for your feedback about the organization and management of our cruise. You traveled with Makin007 with previous negative review as couple on three days and two nights, you cut one night with us and booked another modern yatch for the second night in the Lan Ha Bay. We are sorry for your unpleasant cruising experiences with us. It is a room for improvement for bar, lounge and service. At Heritage Cruises, our passionate team serves heartily for the worthy experience. Our biggest goal is to go beyond expectation and ensure customer satisfaction. We would like to clarify few things with you. You look at the, we sail the furthest to Ba Trai Dao Beach among the cruise and yacht fleet in Lan Ha Bay, no way 15 minutes cruising for docking, it was not true. For outdoor activities in the cold weather, our team wear the same uniform and other uniform inside to keep them warm in the cold weather in the North Vietnam. Our pool bar is not open due to few guests or too cold outside. We had report and CCTV record daily. We used the fastest speedboat in the bay, it is not tender for transferring our guests as you mentioned. All 14 guests you told about them, they booked 2 day cruise program, they were all satisfied with our services and gave us excellent feedbacks. Absolutely it was not they had enough and leaved our cruise as you mentioned above. We had a meeting, listened to our team from top manager to service team for immediate action and correction as above. We trained our team for competence for provide good service (attitude + art of serving + efficient processes) from competent tourism workers (attitude + skills + knowledge). All guests are taken care of by all staff with respect, safety, privacy, and quality; and be treated equally with respect and integrity. We look forward to welcoming you back to experience with Lux Cruises in the future, be our guests and see how we impress difficult guests like you. Thank and best regards.
Written January 13, 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Mavis F
16 contributions
5.0 of 5 bubbles
Mar 2023 • Family
My family of four (with two teenage boys) went on Heritage cruise recently for 2D1N. We loved our experience with Heritage cruise, right from the clean and very beautiful artistic interior structure of the ship to our beautiful rooms and the very personal letter nicely placed in our room, updating us on the daily itinerary.
The dinner which was a four course meal was served to us like fine dinning with good presentation and tasted delectable! The Very lovely F&B supervisor, Chinh was very attentive and learning that I don’t take beef steak, offered to change itto Chicken. That was indeed very thoughtful and flexible of her. F&B staff, Chi was always smiley and eager to serve. Whereas Zee was cheerful, friendly and she remembered to address your name every time she sees you. The only regrets was that 2D1N was not enough to enjoy the ship and all activities the crew could plan. Overall, the cruise left us with good memories of Lan ha bay.
Written March 10, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Xin chào Mavis F Xin chào from Lan Ha Bay in the Gulf of Tonkin, Vietnam Cruising is all about the destinations, experiences and memories for seasoned travelers like you. Heritage Discover is a program particularly designed for those who love exploring and immersing themselves in local life, nature, culture, and adventure to discover the authenticity of the destination. Two night stay is recommended for more time on water and relaxation. I want to take a moment to thank you for choosing our masterpiece in the natural wonder and cruising artfully for creating memories, your kind remarks in the review and the wonderful photos you may have to share with us. Your praise of our service and its good people like Chinh Chi, Zee, it is most gratifying. We celebrate nature, culture, food and people on our heritage inspired designer cruise ship Binh Chuan and the noble and entrepreneur Bạch Thái Bưởi. The post pandemic travelers want to explore, dream, discover, indulge, relax, experiences and immerse in the natural and cultural heritage such as Halong Bay and Lan Ha Bay. It is unusual for someone to take the time to express his satisfaction with a product or service. It’s people like you who make our special effort worthwhile. We are eager to continue to deliver and further enhance the service excellence you value. Cruising is all about you and luxury is now more personal and experiential. Our efforts to ensure that our experiences are authentic, unique, intimate, memorable and safe. I am pleased that you like your cruising experiences as much you do. When our company creates memories touching hearts, we really believed that they give you many years of enjoyment. I am wondering who next comes to your mind that would benefit from our cruising experiences. I do appreciate your recommendations to your clients, friends, business associate, travel agents, tours operators, acquaintance or family members who wish to travel to Vietnam and cruise with difference with our Lux Cruises fleet including Emperor Cruises and Heritage Cruises. Thank you again for your kind words and we look forward to welcoming you back aboard Heritage Cruises Binh Chuan Cat Ba Archipelago. I am proud to know I’ve been of service to our masterpiece in natural wonder. If you need anything do not hesitate to contact me or our team. Xin cảm ơn! Heritage Cruises Binh Chuan Cat Ba Archipelago Team A Member of Lux Cruises Group Vietnam’s Most Luxurious Cruise Line
Written March 10, 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Dennis
Mae Hong Son Province, Thailand5 contributions
5.0 of 5 bubbles
Oct 2022 • Couples
Perfect cruise experience! We stayed on Heritage Cruises for 2 nights (3 days) and the entire experience was amazing - their staff is incredibly helpful and friendly, the dining experience is flawless and they are able to accommodate special requests at short notice. The boat itself is new and in pristine condition, offering high end spa, pool, and lounge facilities. All rooms come with a large balcony! The activities offer unique points of view of Halong Bay and Cat Ba and are always good fun - they’re also always optional so you can stay onboard and enjoy the scenery from the sun deck instead if you prefer.

On top of all that, I planned an engagement to my girlfriend (now fiancé) on HC and the crew went above and beyond to help me set it up and made the proposal unforgettable. The assistant cruise manager separated me elegantly from my gf early on to confirm final details and the cruise manager and his team executed the plan 110%. If you have anything special planned I would fully recommend trusting in this crew and Cruise Manager Tran Cao Thang!
Written November 1, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Xin chào Skoez from Halong Bay and Lan Ha Bay in the Gulf of Tonkin! Congratulations for your successful proposal on our cruise, thank you for your authentic review after the right choice three days and two nights Heritage Cruises Binh Chuan Archipelago, Explore Program. Your praise of our service and our people like our Cruise Manager Tran Cao Thang is most gratifying. It is unusual for someone to take the time to express his satisfaction with a product or service. It’s people like you who make our special effort worthwhile. We are eager to continue to deliver and further enhance the service excellence you value. Cruising is all about you and luxury is now more personal and experiential. Our efforts to ensure that our experiences are authentic, unique, intimate, memorable and safe. I am pleased that you like your cruising experiences meals, kayak, caving, boating, beach activities and relaxing time on pool bar as much you do. Cruising is all about places, experiences and memories. I do appreciate your recommendations. When our company creates memories touching hearts, we really believed that they give you many years of enjoyment such ocean views, private balconies, you can see the bays from every where. You create your own sweet memories for your special day. Thank you again for your kind words and we look forward to welcoming you back aboard Heritage Cruises Binh Chuan Cat Ba Archipelago. I am proud to know I’ve been of service to our masterpiece in natural wonder and we do appreciate your recommendations to your relatives, friends, colleagues, savvy travelers to Lan Ha, Bai Tu Long Bay or Halong Bay with one of our Lux Cruises and Yachts. If you need anything do not hesitate to contact me or our team. All the best
Written November 1, 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Alison H
43 contributions
3.0 of 5 bubbles
Oct 2022
mediocre, I was very disappointed in service especially given the build up and price

firstly the views were fabulous and I loved the cruise. Also food was very good.

However I paid a huge amount US$770 booking through the Metropole Hotel and was expecting luxury. The service was good but the staff were clearly not well trained there was a huge lack of understanding of what tourists might want - 'black tea' they said no (they did actually have it though) when I asked where to sit on deck in the shade, I was told to wait a couple of hours for shade, when my dinner was cold, I was told it took time to bring it from the galley.
there was no boat safety talk, the Vietnam cooking class didn't happen nor did the afternoon tea - all of the staff were around a big table in the restaurant room having a big and very loud meeting at the time instead. I could go on .......
my hotel did arrange a refund of part of the price, but also important to share for everyone else.
I believe that this is an old government run service - there seem to be many more newer businesses running better services
Written October 19, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Xin chào Alison H from Halong Bay and Lan Ha Bay in the Gulf of Tonkin! Thank you for your review, you loved the views, the cruise and our food. Your praise is most gratifying. It is unusual for someone to take the time to express his satisfaction with a product or service. It’s people like you who make our special effort worthwhile. We are eager to continue to deliver and further enhance the service excellence you value. You are disappointed with overchagred by your hotel, some of staff and the communication in English about "black tea" and "where to sit on deck in the shade", we are so sorry about this bad experience and our team commit to train more English for new staff. We are a private company, not state running company and we listen you and improve our service day by day. This is the first complaint like this since 2019. Our cruise is large and has many social space for you to chill and relax and we arrange afternoon tea, cooking class and squid fishing every day. Our cruise manager gave you and all our guests safety instruction in the briefing when you are in Song Hong Lounge right on arrival it is our SOP and we do it daily at our guest's choice. It is an enrichment, not compulsory. Our efforts to ensure that our experiences are authentic, unique, intimate, memorable and safe. I am pleased that you like your cruising experiences as much you do. Cruising is all about places, experiences and memories. I do appreciate your recommendations. When our company creates memories touching hearts, we really believed that they give you many years of enjoyment such ocean views, private balconies, you can see the bays from every where. You create your own memories. Thank you again for your kind words and constructive comments for better improvements and we look forward to welcoming you back aboard Heritage Cruises Binh Chuan Cat Ba Archipelago. I am proud to know I’ve been of service to our masterpiece in natural wonder and we do appreciate your recommendations to your relatives, friends, colleagues, savvy travelers to Lan Ha, Bai Tu Long Bay or Halong Bay with one of our Lux Cruises. If you need anything do not hesitate to contact me or our team. All the best
Written October 19, 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

LukasK
Cologne, Germany27 contributions
5.0 of 5 bubbles
Dec 2023 • Family
What a wonderful experience we had!

If you have the time to visit Ha Long for more than a day, we recommend doing the Heritage Cruise!

The ship’s interior and exterior design is fantastic, and so is the service.

As a vegetarian, chef Thuy made sure I would always have vegetarian options, even if he needed to go out of his way to prepare it! And the food might be the best vegetarian food I’ve had in Asia so far!
And from what I’ve heard, the non-vegetarian food was amazing too.
For dinner, we had some live music being played on a traditional Vietnamese instrument by Doan Hien. We loved it a lot!

The crew was very attentive and cared for us a lot. Mimi, Nam, Mac and Chi were so friendly and knew right away when something was needed. You really felt special being served by them!

The bar by Jack and Daniel had everything you needed, including a Happy Hour. Prices were fair, especially for such a luxurious trip. Whenever you wanted a drink, you got one immediately!

The rest of the crew did a fantastic job too. We had a guide for the guests to explain most stuff, and Haoi the receptionist was very helpful whenever needed.

The rooms were very clean and beautiful. The view from the personal balcony was wonderful.

It won’t be boring either. There’s plenty of activities, including a fun cooking class, a swimming / kayaking trip and early morning trips and activities too. The crew for the trips was always very helpful too!

We enjoyed our time a lot and hope we can come back one day!
Written December 18, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Xin Chào LukasK, Thank you sincerely for sharing your wonderful experience with us! We are overjoyed to learn that your Heritage Cruises Binh Chuan journey exceeded your expectations and left you with lasting memories. It's heartening to know that you appreciated the fantastic interior and exterior design of the ship. We take pride in creating an aesthetically pleasing environment for our guests, and your positive feedback affirms our efforts. Chef Thuy is delighted to have catered to your vegetarian preferences, going out of his way to ensure you had delectable options. We are thrilled to hear that the vegetarian food surpassed your expectations and is considered the best you've had in Asia. Your praise for the non-vegetarian food is equally appreciated. The live music during dinner, featuring traditional Vietnamese instruments played by Doan Hien, added a special touch to your evening, and we're glad you enjoyed it. Your recognition of the attentive and friendly crew, including Mimi, Nam, Mac, and Chi, warms our hearts. We strive to make every guest feel special and well-cared for, and it's rewarding to know we succeeded in your case. Jack and Daniel at the bar are grateful for your compliments. We're delighted you found the prices fair and appreciated the availability of a Happy Hour. Quick and efficient service is what we aim for, and we're pleased to hear we delivered. We appreciate your positive mention of our guide and receptionist, Hoai. Providing helpful assistance and valuable information is an integral part of our commitment to guest satisfaction. Clean and beautiful rooms with wonderful balcony views are what we aim for, and it's rewarding to know we succeeded in creating a comfortable and enjoyable environment for you. Your enthusiasm for the variety of activities, including the cooking class, swimming/kayaking trips, and early morning excursions, is truly appreciated. We're glad the crew's assistance during these activities contributed to your enjoyment. Thank you for choosing Heritage Cruises Binh Chuan, and we genuinely hope to welcome you back for another memorable experience in the future. Until then, safe travels and warm regards! Heritage Cruises Binh Chuan Cat Ba Archipelago A member of Lux Cruises Group
Written December 19, 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

pupstars
Naples, FL95 contributions
5.0 of 5 bubbles
Dec 2022
What an adventure sailing in Halong Bay. With only 10 cabins, the Ylang cruise was an ideal way to end our SE Asia holiday. Not only was the scenery beautiful, but the choice of activities was geared towards all ages. The cabins were spacious and well equipped. The chef is a true artist. The lunches and dinners were not only tasty, the presentation was a work of art. Fhuk, our guide and cruise director was very knowledgeable and accommodating.
Written December 16, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We are the one and only heritage inspired designer cruise ship: Heritage Cruises Binh Chuan Cat Ba Archipelago Inspired by the legacy of ship king Bach Thai Buoi successfully launched the Binh Chuan ship in Hai Phong exactly 100 years ago. Heritage Binh Chuan brings the most authentic experiences with a minimum of 40 guests and a maximum of 60 passengers on a magnificent and sophisticated cruise operating in the Gulf of Tonkin. Travelers feel the culture, history, art and people of Vietnam when cruising on a unique cruise amidst natural wonders. Heritage Binh Chuan received the most prestigious award, TripAdvisor 2022 Travelers’ Choice Awards “Best of The Best”, Luxury Lifestyle Awards, the Best Cruise Company in Vietnam by VNAT....
Written December 20, 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

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*Likely to sell out: Based on Viator’s booking data and information from the provider from the past 30 days, it seems likely this experience will sell out through Viator, a Tripadvisor company.

Heritage Cruises Binh Chuan Cat Ba Archipelago - All You Need to Know BEFORE You Go (2025)

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