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Paynes-Grey wrote a review Jan 2020
Newnham, United Kingdom42 contributions67 helpful votes
We went to the Kanchanaburi for the Kwai Bridge tour with EXO-Thailand. The car and pick-ups were slick but the tour guide told us very little information (in fairness to her she wasn’t well and probably shouldn’t have been at work). The whole thing felt rushed, for example when we were half way across the bridge she turned and announced we were off! The museum was very interesting and well worth seeing. Lunch was poor. I think the trip is worth doing but is a good couple of hours from Bangkok. With hindsight, I would get the train there and maybe then go onto the waterfall at the next station. Expensive for what it was.
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2 Helpful votes
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Robontouring wrote a review Nov 2019
Bath, United Kingdom10 contributions21 helpful votes
Exo travel facilitated our airport transfers, tour guides to Bangkok, the temples and palace, Phuket transfers . A well done is in order for a job professionally done. On the last run from our hotel to Phuket airport the day had rained torrentially, with floods and traffic like Your worst nightmare. Our driver, who could not have made money out of the 2 1/2 hour ordeal- got us there with 5 minutes to spare - took us to check in and departure. Thank you. Professionalism in a world of amateurs.
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Date of experience: October 2019
2 Helpful votes
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Laura F wrote a review Aug 2019
7 contributions1 helpful vote
We booked some hotel transfers in Bangkok and also sightseeing tours around Bangkok and Chiang Mai with Exo travel. The booking process from the UK was quick and there were lots of options to choose from - our budget meant that we had to limit our trips however I would not hesitate to book with this agency. The organisation was great, the guide arrived on time and well prepared, the transportation was well organised and vehicles clean and fresh water prepared. The guide in Bangkok (Bo) was amazing - very well informed and making lots of suggestions of things to do and also amending our itinerary so that we got the most out of our day with him. The transfers to and from the airport were quick, well organised and we were even looked after up to and beyond check it! I have to say that it was so nice not to have to worry about where to go what to do, when to leave etc. so for me as our family’s ‘travel guide’ it was a real treat and allowed me to relax. Next time I would not hesitate booking with Exo for a trip in Asia - their guidance and advice is spot on!
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Date of experience: July 2019
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gabbipfogarty wrote a review Jul 2019
Shannon, Ireland9 contributions22 helpful votes
Exceptional service for private transfers, boked through trail finders, arrived on time and we were offered chilled water on arrival.
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Date of experience: July 2019
2 Helpful votes
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fcavalenzuelag wrote a review Mar 2019
Santiago, Chile51 contributions46 helpful votes
We had the private tour for Bangkok, Chiang Mai & Chiang Rai, and Phuket with Exo Travel. In Bangkok, our guide was Dao, a woman that spoken fluent Spanish, with a lot of humor and experience. The experiencia from Bangkok was excellent, she was waiting for us at the airport with full information of every flight we had to take. She gave us the private tour in Bangkok, explanation were interesting, full detailed and completely understandable (consider she was Thai). Every time we went back to the car, they have fresh water for us, cleaning towels and a smile. In Chiang Mai and Chiang Rai, we also took the private tour, our guide was Pom. As well as Dao, she was waiting for us at the airport, with a smile. Perfect Spanish spoken. We went to the Elephant Jungle Sanctuary in companion of Pom (considerer that this wasn't private tour), she took the time to explain everything. Explanation were, once again, excellent. As well as in Bangkok, every time we went back to the car, there was fresh bottled water and cleaning towels. In Phuket, we didn't took the private tour for Phuket but yet we reserved 2 excursions with ALP on behalf of EXO. In one of them, I had an accident. ALP and EXO took care of me, taking me to the hospital for full attention (ALP made this), and call us a couple of time (EXO) just to know if I was ok, or need anything. The guide that waited for us was Nato, who also spoke Spanish and recommended us with the excursions. Excellent service. We enjoyed every moment of the trip with each one of them,
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Date of experience: February 2019
2 Helpful votes
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