I've been to Tukcom dozens of times to not only make purchases but to have items fixed. As is the case with any large store with literally hundreds of shops, there has been the occasional issue, but that hasn't stopped me returning. Most people seem to gravitate to the first floor only but there are plenty of other shops in the floors above that offer a range of electronic goods. I use these places not only to buy items, but also to get pieces services and fixed when needed. Again, very good service and very reasonable prices. In saying all of that, as is the case with anything that looks to good to be true, it probably is. There are lots of copies on offer, especially phones, so if you see a phone that looks super cheap, it's most likely a copy or a second hand item. In my experience though, if you ask whether an item is second hand, the sales people will tell you truthfully. Overall, if you throw in Top supermarket on the lower floor, the various coffee shops plus all the electronics, it's easy to spend an hour or two and walk away with some very useful items.

This is a great place to buy anything electronic. They can repair anything for you, at multiple shops specializing in Laptops, iPhones or Android. They also have a TON of video camera accessories!! There is Macdonald's and Starbucks both have outside seating. I prefer the Dunkin Donuts inside the middle center bottom floor they have the best pastry and donut selection. The only negative was that I did not like some of the staff at the Tops market in the basement. They were rude. So I did ALL my grocery shopping at The Friendship supermarket about a block away.

Don't recommend buying a new cell phone here. You will get it cheaper and with better support at BaNaNa. Additionally, you can get Vat Refund for Tourists at BaNaNa. BaNaNa has stores at Central Festival and Terminal 21. Tukcom is good for cheap stuff like screen protectors.