Ramayana Water Park
Ramayana Water Park
4.5
11:00 AM - 6:00 PM
Monday
11:00 AM - 6:00 PM
Tuesday
11:00 AM - 6:00 PM
Thursday
11:00 AM - 6:00 PM
Friday
11:00 AM - 6:00 PM
Saturday
11:00 AM - 6:00 PM
Sunday
11:00 AM - 6:00 PM
About
With an area of 170,000 square meters, Ramayana Water Park is the biggest waterpark in Thailand. After 3 years since its opening, in 2019 it's ranked 1st in Asia and 10th in the World among the best water parks according to to the TripAdvisor Travelers' Choice Awards. The ideal place for a carefree holiday and fun entertainment for young people and families with children of all ages. Water slides are delivered from Canada by WhiteWater West, the # 1 water attraction manufacturer in the world. Wave pool with 160-meter beach, lazy river 600 meters long with waves and waterfalls, 2 children's playgrounds, swimming pool for sports with an obstacle course, pool bar, floating market and much more! The water park is located in a beautiful valley among the green hills and natural lakes, next to the Silverlake vineyards and the Kao Chee Chan mountain. The road takes 20 minutes from Pattaya or 1.5 hours from Bangkok.
Duration: More than 3 hours
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$26.89
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
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12 within 3 miles
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22 within 6 miles
See what travelers are saying
- MouriskaMacao, Portugal2,141 contributionsMust go!Really good place to go at pattaya! I went with my 4 and 2 years old childrens, they both liked it alot! Normally 106cm You can play 80% of the slides at the park. It's better to buy tickets online, that way will be cheaper! The park still have place to improve more slides! Keep Going, we will be back! Must go if you are in Pattaya! I'm highly recommended!Dear Mouriska, Thank you very much for reviewing us.🙏 It is great to know you liked all aspects of our park. Definitely, we will not stop enhancing our customer-friendly services. Very soon there will be even more fun and comfort to make our visitors' stay even more enjoyable. We look forward to your next visit 😊 Best wishes, Ramayana Water ParkWritten October 12, 2023This response is the subjective opinion of the management representative and not of Tripadvisor LLC.Visited October 2023Traveled with familyWritten October 10, 2023
- vishwas sBengaluru, India4 contributionsMust visit if you are travelling with kidsMust visit for those travelling with kids. There are rides categorised as family, medium level and extreme level giving everybody in the family a thrill of water rides. It’s a full day event and better to buy discounted tickets online. Absolutely clean and well maintained with lots of options for food & booze. It rained for an hour and had to break but we enjoyed the rain.Dear Vishwass106, Thank you very much for reviewing us.🙏 It is great to know you liked all aspects of our park. Very soon there will be even more water slides for children. Definitely, we will not stop enhancing our high-quality services. We hope you will bring your kids to our water park again to repeat the joy😊 Best wishes,Written October 28, 2023This response is the subjective opinion of the management representative and not of Tripadvisor LLC.Visited October 2023Traveled with familyWritten October 20, 2023
- 2littlebossesBangkok, Thailand511 contributionsGreat place for families with younger kidsAmazing water park. My kids have fun and stay all day long until the park is close. The kids can play almost all the ride. Buy tickets online is cheaper. There's a new zone but it's under construction. Will come back again when the new zone finished.Dear Khun Porapat, Thank you very much for visiting our water park and for taking the time to share with us your valuable feedback. It is very important for us to know how your experience was. It is great to know you like all aspects of our water park. We are happy to announce that the new water slides for kids have been available since today! Now there is even more fun and happiness for our valuable visitors. Again, thank you very much for being with us and sharing your feedback. We look forward to your new visit. Please feel free to contact us via email or social media if you need any assistance. We will do our best to help you. Best Regards, Ramayana Water ParkWritten November 8, 2023This response is the subjective opinion of the management representative and not of Tripadvisor LLC.Visited October 2023Traveled with familyWritten October 29, 2023
- Carl DWigan, United Kingdom130 contributionsMust visitExcellent park & lots of fun. I was quite surprised by the level of food here to be honest, we had a great Thai meal also. Went on a Saturday, so we got the foam party also. I hired a cabana with safe, I feel that was a great decision. Very hot in Thailand, so a great place to shelter in between the slides & drinks at the pool. Certainly visit again.Dear Carl D, Thank you for sharing your fantastic experience at Ramayana Water Park! We're delighted to hear that you had an excellent time and enjoyed the level of food offered. It's great to know that you had a wonderful Thai meal and even experienced the foam party on a Saturday. Choosing to hire a cabana with a safe sounds like a smart decision, providing a comfortable place to shelter from the heat and enjoy drinks by the pool between slides. We appreciate your positive feedback on the overall experience, and we're thrilled to have you as a repeat visitor. Our team is dedicated to maintaining well-kept facilities, ensuring thrilling rides, and delivering outstanding entertainment. Your satisfaction is our priority, and we're pleased to hear that you find value in our diverse culinary offerings at reasonable prices. If you have any further suggestions or comments to enhance your future visits, please feel free to share them with us. We eagerly await the opportunity to welcome you back to Ramayana Water Park for another fantastic experience. Best regards, Ramayana Water ParkWritten January 12, 2024This response is the subjective opinion of the management representative and not of Tripadvisor LLC.Visited December 2023Traveled as a coupleWritten December 31, 2023
- Nina M5 contributionsGreat park, not so great life guardsVery fun water park. Big enough for all ages to enjoy. Really clean and nice facilities. Only thing I would ask to change are the life guards. They stop watching the people in the pools/slides to take pictures! Very unsafe and irresponsible. I know Thai’s love their posed pictures but they ask life guards to take them and they spend several minutes taking pictures for someone is ridiculous. I saw it several times through day. If there were to be an emergency the life guards would totally miss it.Dear ninam4568, Thank you for sharing your feedback about your experience at Ramayana Water Park. We appreciate your perspective and are sorry to hear that you found it overpriced and not to your satisfaction. We understand that perceptions of value and enjoyment can vary, and we strive to provide a fantastic experience for our visitors. We take pride in our well-maintained facilities, diverse culinary offerings, and thrilling rides, all aimed at ensuring an enjoyable time for our guests. Regarding pricing, we regularly evaluate our ticket prices to provide fair value for the experiences and facilities we offer. We are committed to delivering quality entertainment and maintaining high standards throughout the park. We value your feedback, and if you have specific suggestions or concerns about pricing or any other aspect of your visit, please feel free to share them with us. We are constantly working to improve and provide the best possible experience for our visitors. Thank you for choosing Ramayana Water Park, and we hope to have the opportunity to welcome you again with an even more enjoyable experience. Best regards, Ramayana Water ParkWritten January 12, 2024This response is the subjective opinion of the management representative and not of Tripadvisor LLC.Visited January 2024Traveled with familyWritten January 1, 2024
- Jsis G12 contributionsMother and Son visit from AustraliaGreat park. Great value. I was really impressed with how safe they were (even if it was a bit embarrassing). They added up people's weights for slides each time (all weighed as you come in and written on your band) and life guards everywhere. It was easy to buy things with the wrist band. Loved the party pool, wave pool and the slide that is like a roller coaster (goes down and up). Very friendly staff and the place is beautifully clean and was not really busy like other places I have been to in the world. The longest to wait for a ride was probably 10 mins with most about 5 mins wait. Easy to get there in a taxi. They had photo people and some on slides which was funny to see at the end. Great bubble waffle cones too!Dear customer, Thank you for reviewing us and rating your experience with 5 stars. It's great to know that you are impressed and enjoyed our water park. We will do our best to maintain high quality standards and keep working to improve. Our goal is to be a popular vacation destination for those who enjoy holidays of the highest standards. We look forward to welcoming you again. Best regards Ramayana Water ParkWritten February 10, 2024This response is the subjective opinion of the management representative and not of Tripadvisor LLC.Visited January 2024Traveled with familyWritten January 23, 2024
- Mikael H1 contributionMikaelNice cozy place, there should be more water slides and standard swimming pools. but there should also be a larger selection of different restaurants and cafes, e.g. Amazon Cafe would be a great addition to the water park's services. But I do recommend visitingDear mikaelhW6718NX, Thank you for sharing your experience at Ramayana Water Park and for your positive feedback! We are delighted to learn that you enjoyed your time at our park and appreciate the 4-star rating you have given us. Your suggestion about introducing a restaurant like Amazon Cafe has been duly noted, and we will definitely take it into consideration as we strive to enhance our services further. At Ramayana Water Park, we are dedicated to maintaining our standards of excellence. Whether it's enjoying thrilling water slides of the highest standard or savoring a variety of delicious food options, we are committed to providing an outstanding experience for all our guests. We hope to have the opportunity to welcome you and your family back for an even better experience in the future. Should you have any additional suggestions or feedback, please do not hesitate to reach out to us. Thank you for choosing Ramayana Water Park. We eagerly anticipate the chance to serve you better in the future. Best regards, Ramayana Water ParkWritten April 18, 2024This response is the subjective opinion of the management representative and not of Tripadvisor LLC.Visited April 2024Traveled as a coupleWritten April 15, 2024
- Heather K16 contributionsGreat fun!We really enjoyed our visit. We booked online to save money, and our little one was free - but could only go on the kid zone slides. My 11yo thought it was fantastic, and it was much better than other waterparks we have visited in SE Asia. It was busy when we arrived at 11 but didn't feel busy once inside; I imagine a visit at the weekend would be much more crowded, however. The only downsides were confusing slides and a hustle to sell us photographs, with the promise of "free" ride photographs turning out to be rather misleading.Dear Guest, Thank you very much for reviewing us.🙏 It is great to know you liked all aspects of our park. Definitely, we will not stop enhancing our customer-friendly services. Very soon there will be even more fun and comfort to make our visitors' stay even more enjoyable. We look forward to your next visit 😊 Best wishes, Ramayana Water ParkWritten July 24, 2024This response is the subjective opinion of the management representative and not of Tripadvisor LLC.Visited July 2024Traveled with familyWritten July 23, 2024
- Елена К1 contributionAbout our experienceIt was excellent! We were on holiday as a family with children aged 5 and 11 years old. Each of the children found entertainment for themselves! The best solution was to rent cabana, it was very comfortable and safety for our things! We made all reservations in advance through the official website, the support service helped us.Dear Guest, Thank you very much for reviewing us.🙏 It is great to know you liked all aspects of our park. Definitely, we will not stop enhancing our customer-friendly services. Very soon there will be even more fun and comfort to make our visitors' stay even more enjoyable. We look forward to your next visit 😊 Best wishes, Ramayana Water ParkWritten July 25, 2024This response is the subjective opinion of the management representative and not of Tripadvisor LLC.Visited July 2024Traveled with familyWritten July 25, 2024
- Pooria PanahiTehran, Iran27 contributionsGreat waterparkOne of the best waterparks in the Asia Huge place with different kinds of slides and but the pruce is expensive for 7 hrs We were in Bangkok and traveled from Bangkok to Pattaya by Taxi by 2000 THB but it was very niceDear pooriaPanahiagri, Thank you for sharing your experience at Ramayana Water Park and for your positive feedback! We are thrilled to hear that you found our water park to be enjoyable, and we greatly appreciate the 5-star rating. Ensuring an affordable and enjoyable experience for our visitors is our utmost priority, and we take pride in offering reasonably priced options. We are dedicated to providing a diverse range of attractions and services that cater to various preferences and budgets. We would like to inform you that we now offer a variety of promotions. If you book your tickets in advance through our website, you can enjoy discounted rates. We believe that our ticket prices are excellent value for the quality of our slides and attractions. Additionally, we provide shuttle services from the water park to Pattaya at affordable rates. You can book this service through our website or at the counter upon arrival. Your kind words are a great encouragement for our team, and we are committed to maintaining our standards of excellence. Whether it's enjoying the thrilling water slides or savoring diverse culinary delights, we aim to offer a fantastic experience for all our guests. Thank you once again for choosing Ramayana Water Park, and we can't wait to have you back for another fantastic visit! Best regards, Ramayana Water ParkWritten July 31, 2024This response is the subjective opinion of the management representative and not of Tripadvisor LLC.Visited July 2024Traveled with familyWritten July 30, 2024
These reviews are the subjective opinion of Tripadvisor members and not of TripAdvisor LLC. Tripadvisor performs checks on reviews.
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Jonathan W
Knaresborough1 contribution
Dec 2022 • Family
Good:
An excellent day out with the kids. 7, 4 & 1 year old. There was something for them all to do at these ages. The kids absolutely loved it here. I was surprised at how clean and well maintained everything is. I would have said this park comes inline with what I would expect visiting somewhere similar in the UK for cleanliness/safety.
(Please note that if you keep reading this review, these things are what i consider to be this holding the park back from offering a perfect product. I must reiterate that i would return if I came back to the area and the experience as a whole was a good one.)
Bad:
First of all, if you are going here you must be mentally prepared to be paying western water park prices. There is also what is becoming far too common, the double pricing system. When are the thais going to realise this probably does more harm than good for their tourism industry? Leaves a sour taste in people's mouths every time.
Ok, so now you have paid for your (higher than thai priced) tickets, you need to go through security. Security in this instance consists of 4 members of staff weighing and searching you. Very publicly. They will write your weight on your wristband so if you are embarrassed by these things beware.
The bag search is an embarrassment for the company. Are you really so desperate that you are paying staff to search literally every bag that comes through to make sure they aren't bringing food/water in? I understand you want to get people buying your food inside but wow. This process also slows down getting into the park quite a lot.
P.S. you should build staff smoking shelters behind the restraunts.
Straight after eating the food we ordered, we saw the same member of staff who prepared it smoking and picking their nose standing out the back of the restraunt. Not good. Pizza was very nice though. Maybe it had a bit of extra seasoning!!!
And finally; we booked a large cabanas. I expected there to be a curtain or something on the front of this. This is basically an open fronted shed that doesnt afford you any more privacy than the sun loungers which are free.
An excellent day out with the kids. 7, 4 & 1 year old. There was something for them all to do at these ages. The kids absolutely loved it here. I was surprised at how clean and well maintained everything is. I would have said this park comes inline with what I would expect visiting somewhere similar in the UK for cleanliness/safety.
(Please note that if you keep reading this review, these things are what i consider to be this holding the park back from offering a perfect product. I must reiterate that i would return if I came back to the area and the experience as a whole was a good one.)
Bad:
First of all, if you are going here you must be mentally prepared to be paying western water park prices. There is also what is becoming far too common, the double pricing system. When are the thais going to realise this probably does more harm than good for their tourism industry? Leaves a sour taste in people's mouths every time.
Ok, so now you have paid for your (higher than thai priced) tickets, you need to go through security. Security in this instance consists of 4 members of staff weighing and searching you. Very publicly. They will write your weight on your wristband so if you are embarrassed by these things beware.
The bag search is an embarrassment for the company. Are you really so desperate that you are paying staff to search literally every bag that comes through to make sure they aren't bringing food/water in? I understand you want to get people buying your food inside but wow. This process also slows down getting into the park quite a lot.
P.S. you should build staff smoking shelters behind the restraunts.
Straight after eating the food we ordered, we saw the same member of staff who prepared it smoking and picking their nose standing out the back of the restraunt. Not good. Pizza was very nice though. Maybe it had a bit of extra seasoning!!!
And finally; we booked a large cabanas. I expected there to be a curtain or something on the front of this. This is basically an open fronted shed that doesnt afford you any more privacy than the sun loungers which are free.
Written December 27, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear Jonoweets,
Thank you very much for reviewing our water park.
It is very important for us to know how your experience was. Your intention to return has delighted us and will definitely motivate us to double our efforts in pursueing our goal - achieving full satisfaction of customers.
We understand that there are some aspects, especially those that you pointed out need improvement. As a guest relations manager, I would like to assure you that all necessary improvements will be made.
In regard to double pricing, unfortunately, as it sometimes happens, there was a misunderstanding.
Please allow us to clarify it.
Our standard ticket price for all visitors regardless they are Thais or not is 1,190 baht/adult, 890 baht/child. However, we are very active and spare no efforts to promote our water park. With this purpose we often launch various promotions. Some of them are intended for all people, and some of them are for a certain type of visitors.
For example, for people who live in Thailand (including foreign nationals who are here for eduational purpose, or to work, or a retiree) we have recently launched Summer Splash Promotion with ticket price for adult/699 baht, child 599 baht. This promotion is intended to attract local people and make them willing to visit us as many time as possible.
For people who are in Thailand only for sight-seeing purpose (which for an average person is once a year) we have launched a different promotion - Vacation Splash Promotion. Under this promotion entry tickets for adult are 999 baht, children 759 baht. Both these promotions are very advantageous in comparison to our standard ticket prices.
In addition to the promotions introduced above we have launched a very attractive package - Birthday Party at Ramayana Water Park'. Under this package you can book tickets at very discounted price, for adults/510 baht, children/410 baht, and get free entry for a birthday person. Most importantly, this package is available for all guests, regadless of their nationality or whether they are here for tourist purpose or living.
Finally, there is another very attractive promotion - free entry to all seniors (age 60 and above), disabled people, pregnant women regarless if they live in Thailand or only travelling.
We hope our explanation cleared the misunderstanding about our ticket prices.
Again, thank you very much for sharing your experience with us. Your comments help us prioritize
areas to be improved.
Please feel free to let us know if you need more information or any help. You always can contact us via
various channels such Facebook, Line, chatroom on our website, or email. We will do our best to help you.
Warmest regards,
Ramayana Water Park
Written January 6, 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Angus H
Bangkok19 contributions
Jul 2020
My wife and I went here at the weekend and had a great time. We have visited all of the other major waterparks in Thailand and found Ramayana to be the best overall.
The entrance procedure was a little chaotic; especially loading the wristband with credit - but we put that down to the covid precautions and maybe being a little understaffed.
That done with, the day just got better and better. We loved the tropical environment (fantastic landscaping) , theme and view of the mountains. The park had many thoughtful design features, facilities and amusements. We were impressed by the variety of slides; from daredevil scary to child friendly. It was a holiday long-weekend but the queues were never too long. It had the best lazy river we've experienced with a slide to start, waterfalls and an exciting wave section. There was a good choice of foods (Thai and international) at normal theme park sorts of prices. We enjoyed an afternoon drink at the swim up bar too.
The more we looked around and played on the slides, the more we were impressed - this park has plenty of space, shade, chairs / sunbeds and something for everyone. We left happy and completely satisfied with the day. Well worth the entrance fee and 30 minute drive from central Pattaya.
The entrance procedure was a little chaotic; especially loading the wristband with credit - but we put that down to the covid precautions and maybe being a little understaffed.
That done with, the day just got better and better. We loved the tropical environment (fantastic landscaping) , theme and view of the mountains. The park had many thoughtful design features, facilities and amusements. We were impressed by the variety of slides; from daredevil scary to child friendly. It was a holiday long-weekend but the queues were never too long. It had the best lazy river we've experienced with a slide to start, waterfalls and an exciting wave section. There was a good choice of foods (Thai and international) at normal theme park sorts of prices. We enjoyed an afternoon drink at the swim up bar too.
The more we looked around and played on the slides, the more we were impressed - this park has plenty of space, shade, chairs / sunbeds and something for everyone. We left happy and completely satisfied with the day. Well worth the entrance fee and 30 minute drive from central Pattaya.
Written July 29, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear Angus H,
Thank you for your detailed review. It is always interesting to read what our guests think about us. Here you rated us the best in Thailand, which is really nice to be reminded:) Definitely your kind words will give us motivation for further development as well as direct thrill loving people to our place. We sincerely hope you will have a chance to repeat this great experience.
Warmest regards,
Ramayana Water Park
Written August 8, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Юлия Беломестных
Angarsk, Russia109 contributions
Nov 2024 • Couples
Wonderful water park, we really enjoyed it! There are all kinds of entertainment, both for young children and adults. Separate children's areas, swimming pools where you can play volleyball, try your hand and walk through the cable car, lazy river, free sunbeds, meals of any choice. And, of course, coasters) All sorts of things, from simple to as extreme as possible. Free fall we never dared to try, but on all the other coasters rolled and screamed from the heart) The coaster is cool)
Tickets can be booked in advance on their website, and pay locally, so it is more profitable. There you can also book a storage room, towels and also call for a transfer. We took our own taxi there via the Bolt app, went back and forth without a problem, but the ride back was more expensive. Keep that in mind, as the water park is a countryside, about an hour's drive from Pattaya.
Wear QR-code bracelets at the entrance, on some slides workers can scan it, and hidden cameras will film you on the slide. These photos and videos can then be downloaded for free in the machine at the entrance. There is also a photographer, but we thought the price of the photos was too high, it seems 400 batts per photo on digital media. That's why all we did was get photos and video from the slide cameras. You can also put money on the bracelet and pay with it, the money can then be returned at the store at the entrance.
As for food, there are many small cafes, restaurants. Thai food was not very expensive, prices almost like in Pattaya. But European cuisine is quite expensive.
The area of the park is large and beautiful, space is enough for everyone. We went on Monday, there were people in the morning, mostly Russians and Hindus, small queues on the slides, but in the afternoon everyone went to eat and relax, so there were very few people on the slides.
We spent the whole day there, arrived around 11:00 a.m., and left close to 6:00 p.m. We really enjoyed it)
Tickets can be booked in advance on their website, and pay locally, so it is more profitable. There you can also book a storage room, towels and also call for a transfer. We took our own taxi there via the Bolt app, went back and forth without a problem, but the ride back was more expensive. Keep that in mind, as the water park is a countryside, about an hour's drive from Pattaya.
Wear QR-code bracelets at the entrance, on some slides workers can scan it, and hidden cameras will film you on the slide. These photos and videos can then be downloaded for free in the machine at the entrance. There is also a photographer, but we thought the price of the photos was too high, it seems 400 batts per photo on digital media. That's why all we did was get photos and video from the slide cameras. You can also put money on the bracelet and pay with it, the money can then be returned at the store at the entrance.
As for food, there are many small cafes, restaurants. Thai food was not very expensive, prices almost like in Pattaya. But European cuisine is quite expensive.
The area of the park is large and beautiful, space is enough for everyone. We went on Monday, there were people in the morning, mostly Russians and Hindus, small queues on the slides, but in the afternoon everyone went to eat and relax, so there were very few people on the slides.
We spent the whole day there, arrived around 11:00 a.m., and left close to 6:00 p.m. We really enjoyed it)
Automatically translated
Written December 2, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Дорогой клиент,
Спасибо за ваш отзыв и оценку в 5 звезд! Мы рады, что вы остались довольны посещением нашего аквапарка.
Мы будем и дальше стремиться поддерживать высокое качество услуг и постоянно совершенствоваться. Наша цель - стать популярным местом отдыха для тех, кто ценит отдых на высшем уровне.
Будем рады снова приветствовать вас в нашем аквапарке!
С наилучшими пожеланиями,
Аквапарк Ramayana
Written December 2, 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Barry F
Robina, Australia9 contributions
Dec 2022 • Family
This is a mixed review, I’ll get the disappointing parts out of the way first up.
I’d like to make it clear the staff were all very polite and apologetic and my issues are not with the staff per say but with the parks policies.
I turned up at Ramayana with my 10 year old daughter and she was charged as an adult because she is taller than 122cm (which isn’t even remotely tall for a 10 year old). With this in mind the admission price should be height based and therefore advertised as such rather than falsely advertise one price for Adults and another for Children.
I pointed this out and was given an apology but still had to pay a full adult price for my daughter. I was told it’s ok because she would be able to go on all the rides (which she wasn’t able to do)
So we get our wristbands and on entering the park, we were stopped for a bag check. It was a really hot day and I had one bottle of water in my bag, which I wasn’t allowed to take in with us because of the parks no outside food and drink policy.
Now in the park, my daughter and I had a really fun time. It helped that it wasn’t very busy so we’re able to get on the rides in a timely manner.
When we went to go on the rides with the big fast drop (I can’t recall the rides names) We went to the top to wait our turn. On this occasion there was a group in front of us so we had to wait an while, only to find out my daughter couldn’t go on either of these 2 rides as there is a minimum weight requirement of 45Kg (my daughter is 30kg)
On the whole we had a really fun day out, but lots could be done to make it better.
I’d like to make it clear the staff were all very polite and apologetic and my issues are not with the staff per say but with the parks policies.
I turned up at Ramayana with my 10 year old daughter and she was charged as an adult because she is taller than 122cm (which isn’t even remotely tall for a 10 year old). With this in mind the admission price should be height based and therefore advertised as such rather than falsely advertise one price for Adults and another for Children.
I pointed this out and was given an apology but still had to pay a full adult price for my daughter. I was told it’s ok because she would be able to go on all the rides (which she wasn’t able to do)
So we get our wristbands and on entering the park, we were stopped for a bag check. It was a really hot day and I had one bottle of water in my bag, which I wasn’t allowed to take in with us because of the parks no outside food and drink policy.
Now in the park, my daughter and I had a really fun time. It helped that it wasn’t very busy so we’re able to get on the rides in a timely manner.
When we went to go on the rides with the big fast drop (I can’t recall the rides names) We went to the top to wait our turn. On this occasion there was a group in front of us so we had to wait an while, only to find out my daughter couldn’t go on either of these 2 rides as there is a minimum weight requirement of 45Kg (my daughter is 30kg)
On the whole we had a really fun day out, but lots could be done to make it better.
Written December 2, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear Barry F,
Thank you very much for reviewing our water park.
It is really important for us to know how your experience was.
We appreciate your warm words about our water park. They give us a hope for your return.If you allow once again we would like to apologize to you for those aspects that you found unsatisfactory.
We understand how surprising for you it was, but it is true that for children taller than 121 cm an adult ticket must be purchased. According to our policy ticket price is determined not by age but by access to water slides. Adult ticket means access to all adult water slides with the condition that the weight will be not less than 45 kg if a visitor is going solo on water slides.
The reason for this rule is that the water flow in the slides is adjusted for a minimum weight of 45 kg. Although we inform all potential customers about this on our website, we will double our efforts in this regard,
Again, we apologize if our rules that prohibit food & drinks from outside caused any inconvenience for you.
Normally if visitors bring their own food and drinks we offer our help with storing them in the air-conditioned room to returnthem when visitors are leaving the park
On the whole, you had a really fun day here. We hope you will be willing to repeat it. We promise not to stop on our way to make all visitors happy in all aspects We always pursue the best quality service for our customers. The customers' full satisfaction is priority No 1 for us.
Please feel free to let us know if you need more information or any help. You can always contact us via
various channels such Facebook, Line, chatroom on our website, or email. We will do our best to help you.
Warmest regards,
Ramayana Water Park
Written January 8, 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Артур Б
20 contributions
Jan 2024 • Family
This is not the first time we’ve been to this water park, to be more precise, it’s already the 7th time. We are very pleased with both the attractions themselves and the service and food. Don’t believe the reviews that say that everything is bad here, that people get injured and so on. You are more likely to get injured crossing the street in Thailand than in this water park! And most likely the guys who get injured are under marijuana or alcohol, and it’s only their fault! The park employees, rescuers, and staff are extremely polite and kind! The food at the Fern Restaurant in the fall is good, there is Thai cuisine, Western cuisine, soups and noodles, as well as Italian pizza. Full of drinks, ice cream and other snacks. As for the fact that someone says that Calambia Pictures (formerly Cartoon Network) is better, this is a complete lie! Kartun is small, old, loud, and at the time we were there there was a water main collapse, it’s good that no one died. T.Ch. Draw your own conclusions! I give Ramayan 5 stars and recommend it to everyone. The only thing is that the price is certainly a bit expensive; today we paid 3,146 baht for three people with a small storage room!
Written January 23, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Дорогой гость
Спасибо за ваш отзыв! Нам очень приятно, что вы уже 7 раз посетили наш аквапарк и всегда остаетесь довольны!
Мы рады, что вы высоко оценили наши аттракционы, обслуживание и питание. Мы стараемся сделать все возможное, чтобы наши гости могли весело и безопасно провести время.
Мы полностью согласны с вами, что травмы в аквапарке - это большая редкость. Безопасность наших гостей - наш главный приоритет, и мы делаем все возможное, чтобы свести к минимуму риски.
Что касается сравнения с аквапарком Columbia Pictures, мы рады, что вы поделились своим мнением. Мы всегда рады слышать отзывы наших гостей, чтобы мы могли continuously improve our services.
Мы ценим, что вы поставили нам 5 звезд и рекомендуете наш аквапарк другим. Мы будем рады видеть вас снова!
Written February 10, 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
fumi
Shibuya, Japan6 contributions
Mar 2024 • Family
Bringing food and drinks is prohibited. → It will be returned when you leave.
Reservations via the website are cheaper, so please make a reservation at least one day in advance.
It's a little far away, so you'll need to arrange a taxi or rental bike.
Reservations via the website are cheaper, so please make a reservation at least one day in advance.
It's a little far away, so you'll need to arrange a taxi or rental bike.
Written March 18, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear Passenger604922,
Thank you for taking the time to share your experience at Ramayana Water Park. We greatly appreciate your positive feedback and are thrilled to hear that you had an enjoyable time at our expansive pool.
We are committed to offering exciting attractions suitable for all ages, and we're delighted that you found them enjoyable.
Your satisfaction is our priority, and we're grateful for your 4-star rating. We are constantly working to improve our services, and your feedback is invaluable in this process.
If you have any further suggestions or feedback on how we can enhance the overall guest experience, please don't hesitate to share them with us. Your insights are crucial as we strive to provide a safe and enjoyable environment for everyone.
Thank you once again for choosing Ramayana Water Park. We look forward to the opportunity of welcoming you back in the future and providing you with an even better experience.
Best regards,
Ramayana Water Park
Written March 21, 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Mark Smyth
Pattaya, Thailand12 contributions
Aug 2020
This is an excellent water park and spread out over such a vast area. It's been difficult times for everyone due to the virus recently and Ramayana have offered vast discounts and promotions to residents of Thailand to make it much, much more affordable. Go and support this great tourist attraction that we all need from time to time. The aqualoop ride is just the best thrill you'll ever get!
Written August 3, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear Mark S,
Thank you for your supportive review. It is great to know you had a great time. We will continue working to be the favorite holiday place of water park lovers. Looking forward to your next visit :)
Warmest regards,
Ramayana Water Park
Written August 7, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
dsf d
Bordeaux, France4 contributions
Jan 2023 • Family
Today, I visited this water park with my family. First, as we arrived with expensive e-ticket, we had to queue for the ticket line behind people without tickets. Then, the lady ask my kid to show is height for child ticket. He s under 120cm but is 121cm on their meter. So a man comes to me and screams: "Pay! You, PAY!" So I asked it to speak politely and I'll pay the difference. Also lied to me on height required for most attractions. Then they took away our bottles of water, then they took our weight, put wristband with qr codes on us. We felt like like cattle with wallet. Then I had to pay for locker. I had a 5% discount and they tried to cancel it saying that it did not work because I subscribed less than 24 ago. I showed the email saying the opposite so it suddenly worked!
Then when I tried to get refund from my money in their wristband (mandatory for buying food) they charged me 200 baht instead. As I realised this, they told me it was a misunderstanding and finally refunded me but I think most people don't notice on time and won't come back to reclaim their money. Never seen such disrespectful, unwelcoming and unprofessional people in Thailand. Park is great, security and food staff is nice, but you can't treat customers like this. Btw food is pricey and tasteless like nowhere else in Thailand.
Then when I tried to get refund from my money in their wristband (mandatory for buying food) they charged me 200 baht instead. As I realised this, they told me it was a misunderstanding and finally refunded me but I think most people don't notice on time and won't come back to reclaim their money. Never seen such disrespectful, unwelcoming and unprofessional people in Thailand. Park is great, security and food staff is nice, but you can't treat customers like this. Btw food is pricey and tasteless like nowhere else in Thailand.
Written January 19, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear Sir/Madam,
We appreciate your time and the information you shared with us. All our managers have been informed about your dissatisfaction and a proper investigation was conducted. Please allow us to share with you as below:
1. All visitors queue (usually only a few minutes) to get their entry wristbands from the ticking office.
Those customers who book tickets on our website in advance enjoy a cheaper ticket price.
If a child's height is slightly less than 122 cm (1 or 2 cm) usually our staff offer his/her parents to upgrade their child ticket to an adult ticket so that the child will have access to adult water slides.
This upgrade is not mandatory but only to offer more fun to the tall enough kid. We apologize for the misunderstanding
2. Food & drinks from outside are not allowed into the park. We apologize for the inconvenience.
3. We check the weight of all adult visitors and mark it on their wristbands to seed up queues on water slides. For the sake of safe rides our lifeguards arrange front and back riders according to their weight.
Also, there are minimum and maximum weight limits to comply with on the water slides.
4. Our cashier just tried to explain if you subscribed for the membership less than 24 hours the privilege 5% discount would not work. It is very common when visitors submit their application for the membership less than 24 hours in advance and therefore they are not able to enjoy the 5% discount.
5. Our cashier misunderstand you thinking that you would like to refill the balance in your wristband. We apologize for this misunderstanding.
It is true that some people forget to claim their remaining money from their wristbands, but it is easy to claim them back even after days or weeks or months passed. Just let us know your wristband number and bank account by email or any other communication channel we will definitely return you your money.
The QR system also help our visitors enjoy free photo & video shooting on water slides.
6. Our food & beverage manager is working on how to meet satisfaction of all our guests.
We promise not to stop in our development and bring about new advancements to make it even more enjoyable here. Our goal is to provide services that all guests will be happy with and ultimately they would be willing to visit us again. Hopefully, in the future you will visit us again and notice the improvement.
Warmest regards,
Ramayana Water Park
Written January 26, 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Heather K
16 contributions
Jul 2024 • Family
We really enjoyed our visit. We booked online to save money, and our little one was free - but could only go on the kid zone slides. My 11yo thought it was fantastic, and it was much better than other waterparks we have visited in SE Asia. It was busy when we arrived at 11 but didn't feel busy once inside; I imagine a visit at the weekend would be much more crowded, however. The only downsides were confusing slides and a hustle to sell us photographs, with the promise of "free" ride photographs turning out to be rather misleading.
Written July 23, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear Guest,
Thank you very much for reviewing us.🙏 It is great to know you liked all aspects of our park. Definitely, we will not stop enhancing our customer-friendly services. Very soon there will be even more fun and comfort to make our visitors' stay even more enjoyable.
We look forward to your next visit 😊
Best wishes,
Ramayana Water Park
Written July 24, 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
vadxxx z
1 contribution
Nov 2024 • Family
Great water park, lots of rides, all worked. On the downside - expensive food and drink (2-3 times more expensive than on the market in the city), for example, set burger+fries+cola=259 baht. And little time to visit (from 11 am to 6 pm, start cleaning everything at 5 pm), I wish from 9 am, because there was no time to lie down and relax, it is difficult to visit everything. Were on weekdays, so the queues were small, some slides could be reached without queue, the most popular (such as aquaconda) stood for 10-15 minutes.
Automatically translated
Written November 18, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Дорогой клиент,
Спасибо за ваш отзыв и оценку в 5 звезд! Мы рады, что вы остались довольны посещением нашего аквапарка.
Мы будем и дальше стремиться поддерживать высокое качество услуг и постоянно совершенствоваться. Наша цель - стать популярным местом отдыха для тех, кто ценит отдых на высшем уровне.
Будем рады снова приветствовать вас в нашем аквапарке!
С наилучшими пожеланиями,
Аквапарк Ramayana
Written November 23, 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Ильяс
Samara, Russia
Здравствуйте, мы хотим к вам приехать на день рождения. Но нас 4 человека. Возможно ли получить скидку на вход и беседку? Или это только от 8-ми человек?
Written July 2, 2024
Здравствуйте. Можно ли забронировать билеты по акции день рождения, но оплатить наличными в кассе?
Written November 20, 2023
Здравствуйте, нам не пришли фото и видео на почту. На электронную почту запрос оставили
Written April 25, 2023
Здравствуйте, нам не пришли фото и видео на почту. На электронную почту запрос оставили
Written April 25, 2023
Is there any transport from bangkok to go and return?
Written March 6, 2023
Здравствуйте. Были в аквапарк Раманьяна 23.03.20. Вроде отправили отснятый материал себе на почту , но так его и не получили.
Когда можно ждать.?
Written March 24, 2020
Здравствуйте.
Вообще, фотографии должны приходить сразу. А вы смотрели в спам папке? Иногда рассылка фотографий попадает в спам.
В любом случае, пожалуйста, свяжитесь с нами по электронной почте. Если мы будем знать номер вашего браслеты, обязательно проверим.
Written March 25, 2020
Здравствуйте! Едем к вам на день рождения, нас шесть человек. В таком случае пенсионеры проходят по цене взрослого билета (без льгот)?
Written March 15, 2020
Здравствуйте. Верно, бонусы из разных специальных предложений не суммируются. При покупки пакета День Рождения, есть только детский и взрослый билеты.
Written March 16, 2020
Добрый день! Нам не пришли фото и видео на почту. Мы были в аквапарке 22 января 2020 года. Можно ли решить вопрос с фото и видео? Заранее огромное спасибо!
Written February 6, 2020
Здравствуйте. Обязательно поможем. Пожалуйста, напишите нам на электронную почту.
Written February 7, 2020
Здравствуйте, нам так и не пришли фотографии на почту. Можно ли решить проблему?
Written February 5, 2020
Здравствуйте. Напишите, пожалуйста, нам на почту. Обязательно поможем.
Written February 5, 2020
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*Likely to sell out: Based on Viator’s booking data and information from the provider from the past 30 days, it seems likely this experience will sell out through Viator, a Tripadvisor company.
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