CentralFestival Chiangmai
Speciality & Gift Shops • Shopping Malls
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10:00 AM - 10:00 PM
Monday
11:00 AM - 9:30 PM
Tuesday
11:00 AM - 9:30 PM
Wednesday
11:00 AM - 9:30 PM
Thursday
11:00 AM - 9:30 PM
Friday
11:00 AM - 10:00 PM
Saturday
10:00 AM - 10:00 PM
Sunday
10:00 AM - 10:00 PM
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About
The “tourist destination” in Chiangmai and the “lifestyle hub” of the North. Satisfy the different lifestyle and fulfill your life perfectly with the modernized goods and services from • over 250 fashion brand-named store • over 60 lifestyle restaurant both indoor and outdoor • over 10 Major Cineplex movie theaters with 1 IMAX 3D • Ice Skating Rink and Fun Planet • Fitness Club
Suggested duration
2-3 hours
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Detailed Reviews: Reviews order informed by descriptiveness of user-identified themes such as cleanliness, atmosphere, general tips and location information.
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4.0
451 reviews
Excellent
189
Very good
197
Average
55
Poor
6
Terrible
4

Natayan
Singapore, Singapore433 contributions
Jan 2020 • Couples
This is the largest mall in Northern Thailand and can rival those in Bangkok in terms of size and range of shops.

The location is quite a distance from the Old City or Namman area. To facilitate transport there is a free shuttle service picking up n dropping off at certain points (see pix).

Though there is a Supermarket within the complex, a 10min walk will bring you to Big C Extra.

This place is large enough and has a good range of shops to spend at least half a day.
Written January 18, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Shazzamac
Shanghai, China96 contributions
Mar 2020
We used these free shuttles almost everyday of our stay pre Corona shutdown in a nearby condo. The driver was not always super friendly, and never replied when we said hello and thanks in Thai, but no matter. It was clean, prompt and reliable.
There are 5 going to different parts of Chiang Mai, so wherever you go, there's 1 for you. If ypu are staying near any Central Mall, look out for them.
Thanks for many great, free rides.
Written March 19, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

PKN
Bangkok, Thailand1,841 contributions
Jan 2020 • Family
This Central is one of biggest of Central malls and as 2020 is the biggest mall in province. Good for tourists especially ones that’re not traveling with kids.
This is the most modern mall but I found no appropriate space for kids and family to hang around
Written January 4, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

lhyeung98
HK20 contributions
Oct 2018 • Friends
There is an almost luxurious van (10 seater?) that picks up passengers from the night market area and takes them to Central Festival. It's a nondescript grey van and there are no markings other than a small handwritten sign on the windshield that says "Route 1 Night Market Road". The van stopped at several hotels on the way to the mall but I was the only passenger. I hope that more tourists use the shuttle so that Central Festival will continue to run it. See the attached schedules.

The mall itself is ho hum. I enjoyed eating at the food court but there doesn't seem to be a dessert stall.
Written October 14, 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Travellerforpleasure
Sussex England206 contributions
Aug 2014 • Couples
This Mall has only been opened 8 months at the date of review. It extends over 5 floors. In our opinion it beats the malls in Bangkok for variety and ambience. The developers have the mix just right. Top brand names including all those recognised in the UK, including Rolex and Breitling. Yet, it is not so top end that it does not cater for the emergent Chiang Mai middle classes. Think Westfield for comparison.

It also has an M&S but I doubt you will spend much here. Not only is it expensive, but the clothing has been adapted to suit Asian tastes even if it has the same branding eg Autograph. You will find the food hall minuscule and a little disappointing at the size of a large double bedroom.

There is plenty of food choice and a department store at one end, much like John Lewis.

Tips to enjoy your visit

The Mall is on the City fringes and arrival and departure by taxi or tuk tuk is suggested. To depart, the security guy at the exit near M&S takes details from you, tells you it is fixed price 150 baht, and carries your shopping out to the waiting cab or tuk tuk. It was also 150 to get there.

Don't be shocked by the female attendant walking behind you in the Gents. Common here. The extremely narrow towel roll is more of a surprise.

Sunday is a family day and there is a lot of entertainment on the 1st floor, singing, dancing, children playing instruments unashamedly badly. Even a small boy juggling knives which you won't find in Westfield. All very entertaining and there is pouffe seating. There was a professional sounding singing act singing familiar western songs.

There is a tourist card which you can get from customer services in the department store (5th floor) and info desk at Mall entrances. It gives you discounts in many stores. Free sign- up, no passport. You can get vat refunds too but My feeling is you would have to spend a lot to make the faffing around worthwhile particularly the final reclaim at the airport. The Thais make many things bureaucratically cumbersome and this is sadly no exception.

Unusually for Thai Malls, you can get a map of the Mall, at entrances by the info desks

If you do arrive by car parking is free but they hand you a parking ticket and take it back when you leave. There is a charge for lost tickets!

Unlike Bangkok, you won't see many Western shoppers, but a lot of store staff do speak passable English, rather better we found than Bangkok.

There is a good selection of IT stores, phone shops etc on the 4th floor

If the tips were useful to you please vote accordingly
Written August 17, 2014
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Andrew2008
Ipoh, Malaysia158 contributions
Aug 2019
Use the free shuttle service to get around (schedule posted in picture). There is also a tourist privilege called The 1 that you can use immediately after registering at the Information Counter.
Written August 12, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Melvin M
Singapore, Singapore1,888 contributions
Oct 2018 • Couples
Like its "sister" mall CentralPlaza, there are free shuttles that run in a circuit to various hotels. Only this mall has more routes. And best of all the shuttles are air conditioned vans compared with the others.

This mall is really large. And they have all retail shops you will ever want, some luxury brands too unlike the others. The food court in the basement level is actually nicer in our opinion - validated in our view because it was thronged by locals. Plus prices are very reasonable.
Written November 4, 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

L0d0
London269 contributions
Jan 2018 • Couples
We don't usually seek out the big shopping malls on holiday, but came here specifically to find the new Jim Thompson outlet shop. There is a useful free shuttle bus that goes via many hotels. This place is obviously a big hit with the locals and is to a standard of many malls in the UK. Tried to source some electrical kit but no one in the big store spoke English. Enjoyed Wine Connection for lunch. The food area on the ground floor looked and smelt beautiful. Sanitised Street food ; we took some bags back to snack on our balcony with a bottle of wine from the store. Jim Thompson store was excellent; usual format as in Bangkok and the airports but good prices with a sale on as well and helpful staff. Reason enough in itself to make the trip out here
Written January 2, 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

gary o
Chiang Mai, Thailand16 contributions
Nov 2016 • Family
I normally don't like shopping malls, but I'm well impressed with Central for building this one. It's new and modern and reasonably accessible. Of course, this is where the expensive stores are, where you can find label brands, export quality items (that seem expensive compared to other Thai goods, but are actually a lot cheaper than what you'd pay for the same item back at home).

But you can also find many reasonably-priced items too. Many electronic items are no more expensive than anywhere else in Thailand, and so you can just focus on the service and selection (and warranty issues).

You will find many upmarket restaurants and eateries, as well as some reasonably-priced food chains. There's an upmarket food-court on the 4th floor (more expensive, obviously, than regular local food) - but you can also find delicious and inexpensive meals at the food court on the ground floor. It's easy to miss. You'll find it directly opposite the Central supermarket (which is actually a Tops supermarket).

Tops is a kind of delicatessen-supermarket, not cheap, but you'll be able to find most of your favorite 'Western' foods like cheeses and cold meats, Japanese food (their onigiri is quite good), exotic fruits and vegetables. I usually prefer Big C Extra (which used to be Carrefour) and Rimping for my Western shopping (slightly cheaper and just as good quality).

A little-known feature of Tops at Central is that the bakery offers a two-for-one deal after 9pm each day. The cooked Thai foods aisle also dispenses whatever is left in two-for-one packs. And you'll often find some exotic cheeses being sold for half price. If you like cheese then there's a good selection anyway: Boursin, cream cheeses, Brie, Tilsiter, Ementhal, Gouda and of course plenty of cheddars.

I almost forgot to mention there's a good selection of imported beers and wines.

Now, as for activities, there's plenty - starting with an excellent cinema complex upstairs, a (very noisy) kids' play area (including an 'adventure' space with balls and climbing frames and gocarts for children from around 2-6... For toddlers you can also borrow a pushcar (at the information desk, 1st floor) so it's easier to get around the complex.

And then there's the ice rink.

Yes, an ice rink in Chaing Mai! It's a little smaller and wetter and bumpier than many Western rinks, but a great place for kids and adults to enjoy. It costs ฿250-฿300 for 90 minutes on the ice (฿150 on Wednesdays). There's also ice hockey for adults on Friday nights around 10.30pm-midnight and on Friday and Saturday nights for kids at 9pm. You can buy kit at the 'pro shop', but it's expensive compared to the same equipment back at home. Coaching for kids is taken quite seriously and costs ฿500 per session. You can also get private coaching for figure skating (I think around ฿800-฿1000).

And like other Central malls around Thailand, there's the usual Education Zone upstairs for art, math, music, etc. And the Central Department Store for clothes and accessories. There's a large SuperSports (but Sports World at Promenada is better) and a large PowerBuy, not to mention all the top phone shops (including the service centers for DTAC, AIS, 3BB, etc.)

Central Festival is like teleporting to a shopping mall in Europe. Many Thai people go for the air-conditioning and for general entertainment (movies and chain-restaurant food or a cheap meal at the ground-floor food court). Many middle-to-wealthy class Thais also go there to get better-quality clothes and equipment. I've shopped around for bargains at the computer stores or markets, and often found that it works out the same price in the long run to get decent stuff at Central. Even the jeans that I've bought there seem to last twice as long compared to what I buy elsewhere.

Highly recommended.
Written November 18, 2016
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

サッキ
Bangkok, Thailand32 contributions
Oct 2019
Central Festival is probably the best shopping mall in Chiang Mai. Very nice and clean appearance. There are a wide selection of stores from average prices and up. A supermarket is on the bottom floor with other quick eats around, on the top floor is a food court.

There’s a cinema inside the mall as well as a skating rink. A small skate park Is outside in front of the mall.

Overall, this is probably the best shopping mall currently in Chiang Mai. However, as a tourist, I would not come here unless I was needing to buy something from a store here or if I were trying to get away from the rain or heat. Central Festival is not like Bangkok, where the malls there are also somewhat of a tourist attraction.
Written October 18, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

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CentralFestival Chiangmai (Chiang Mai) - All You Need to Know BEFORE You Go

Frequently Asked Questions about CentralFestival Chiangmai

CentralFestival Chiangmai is open:
  • Mon - Thu 11:00 AM - 9:30 PM
  • Fri - Fri 11:00 AM - 10:00 PM
  • Sat - Sun 10:00 AM - 10:00 PM