Vanessa’s Motorbike Hire

Vanessa’s Motorbike Hire, Chiang Mai: Address, Phone Number, Vanessa’s Motorbike Hire Reviews: 5/5

Vanessa’s Motorbike Hire
5

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5.0
13 reviews
Excellent
13
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Mark C
5 contributions
125cc Bike Rental for Fantastic Price
Feb 2020 • Solo
Got recommended this place from a friend and it didn’t disappoint. The cheapest prices I’ve seen for a relatively new, reliable 125cc bike. Got quoted 3 times the price elsewhere. Great service from Vanessa, zero problems getting the deposit back, brilliant service.
Written March 11, 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Rhyanna L
2 contributions
Fantastic Service! 🌟🌟🌟🌟🌟
Sep 2019 • Solo
Vanessa + Robin and their team are amazing!

They’re friendly and accommodating, super helpful, understanding, and kind!

Vanessa went out of her way to help me find a motorbike to purchase from her friend once I stopped renting. THANK YOU!

They are centrally located and easy to access. Great prices, and not at all scammy to tourists.

If you’re in Chiang Mai for a short while or a long time, definitely seek out their shop and get a bike from them!

They have TONS of options to suit your preferences and experience level! :)
Written November 26, 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Justin R
Melaka, Malaysia69 contributions
Great bike, great price.
Oct 2019 • Solo
I booked a rental bike for two weeks with Vanessa's Motorbike Hire. There's nothing quite like the feeling of freedom you get from driving yourself around Thailand on one. Affordable prices, plus you can leave a deposit and copy of your passport instead of the passport itself.

If you need a set of wheels for awhile, this is the place to be.
Written October 20, 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

PandazOnTour
New Zealand159 contributions
Professional and friendly
Mar 2019 • Couples
Awesome scooter rental business. Plenty of bike options and no problem changing our request when we arrived to pick up. Vanessa is really friendly. All paperwork and booking is professional and easily taken care of. Scooter was in really good condition. We were provided with helmets, free dust masks and free pick up at the end of our month-long rental. Great service provided. Would definitely use again.
Written April 13, 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

kirasworld
New York City, NY3 contributions
Easy Motorbike Rental
Mar 2019 • Friends
Renting a bike was so easy with Vanessa. She gave us helpful information on how to stay safe on the road and even gave my less experienced friend a quick practice session to get her confidence up. Great prices and such an easy transaction.
Written March 31, 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Chris
St. Albans, UK4,414 contributions
Hired 1 week and 1 day (Breakdown!)
Mar 2019 • Solo
The following is a story within a review.

I searched Google for the best motorbike hire shops in Chiang Mai Province and Vanessa’s came up at the top. With excellent Google reviews and customer information pointing toward the shop not wanting to take a passport as a deposit, I headed over. Some motorbike rental companies will lie, when you return their bike, and say you have damaged the bike and you’re not getting your passport back until you pay for the damage, so caveat emptor! (buyer beware!).

Arrived in a Songthaew (tuk-tuk) and met with Vanessa who is a very pleasant lady. Her husband is English and he’s from Milton Keynes, near Bedfordshire. After choosing my bike, I paid a 2,000 baht (roughly £45) deposit and 1,000 baht (roughly £22) for one week of hire. Where can you hire a motorbike for £3.50 a day in any Western country? Not bad.

I had two issues. One small and one major. The first issue was the small one. Riding the bike away, I got down the road and noticed that the speedometer wasn’t working. With the Thai Police being quite militant in Chiang Mai for pulling Farangs (Europeans) over, I decided it was best not to risk having to pay an extra bribe for speeding on top of whatever else excuse the police made to extort money from me.

Just to let you know, from experience, the bribe for not carrying your license on you when riding a motorbike is 500 baht (roughly £11) and the bribe for parking on red and white chequered kerbs is 400 baht (roughly £8). Illegal parking is paid at the police station but any bribe you pay when pulled over is paid straight to the policeman.

I immediately returned with the bike and informed Vanessa of the issue. As there were no other bikes in my category I was upgraded free of charge to a much newer bike with a working speedometer. No problems with this bike for the next 6 days.

The major issue was as follows. I decided to drive the 2 and a half hours (103km) journey to Doi Inthanon National Park. Enjoying the sunshine and the wind in my hair (only the sides as I’m bald) and navigating my way through scenic countryside the journey there was spectacular. It wasn’t until I got near to the summit (half an hour’s drive into the National Park after the checkpoint) that the bike broke down. It turns out that the belt driving the rear wheel from the engine had not only snapped but exploded inside the casing. The bike wouldn’t move anywhere (obviously).

I was extremely panicked as I was in the middle of nowhere 103km away from my hotel with no calling credit left on my phone (that part is my own stupid fault)! I decided that it was best to sit on the bike and let it roll down the hill in the hopes that I could find a kind person who would allow me to use their phone to call Vanessa’s.

As luck would have it, at the bottom of the hill there was a mechanic’s shop. How lucky was I to break down near a mechanic in the middle of a National Park and in the situation I was in!?! Perhaps I should have played the lottery that day instead!

The mechanic didn’t have the correct part, so I had to wait four hours. The mechanic asked me if I was ok to wait, to which I replied, “the alternative is walking back to Chiang Mai” and he laughed. It cost me 650 baht for the new belt (roughly £13).

To cut the long story short, I presented the repair receipt to Vanessa without high hopes that I was going to get reimbursed for the repairs. She offered to pay half, I accepted and she gave me 300 baht and my 2,000 baht deposit back. However, she forgot to charge me 200 baht for the extra day I had the bike so I was only 150 baht out of pocket. Result!

I would just like to say that obviously mechanical things can break down and I’m not blaming the shop for this as they probably weren’t to know. That’s why I’ve still given them 5 stars.
Written March 20, 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Chris
Hamilton, Bermuda9 contributions
Good bike. No issues.
Feb 2019 • Couples
I rented a bike for a week. It was in good condition and ran well. The customer service was good. There were no issues when returning the bike.
Written February 11, 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

99Reviewer99
London, UK4 contributions
Great service & accept credit cards
Apr 2018 • Couples
Rented a Honda Click for just over a week. Worked out at approx 170 baht per day. Travelled Thailand for 2 months and rented scooters on roughly 4 out of every 5 days in about a dozen locations in total. Most professional service I received from a motorbike rental place for the entire 2 months and only one that accepted credit card payment. Would definitely use on any return trip to Chiang Mai.
Written May 17, 2018
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Mel_e_la_bestia
Rome, Italy8 contributions
Everything went smoothly
Feb 2018 • Couples
We rent a scooter from Vanessa and we didn't have any problem with it. She was very nice we strongly recommend her
Written February 28, 2018
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Verena M
Berlin, Germany6 contributions
Easy going and friendly – highly recommended!
Jan 2018 • Couples
When we first tried to rent a scooter from Vanessa's they were completely rented out. And that is for a good reason: They are very easy going and simply nice folks, who are interested in the people and not the money. They always charge the same, even if there is only one scooter left, and they don't participate in the there-is-a-new-scratch-now-pay-for-a-new-scooter-scams. And when Vanessa realised my driving-skills were a little rusty, she took me to a deserted parking-space and gave me a short one-on-one-lesson to readjust. Very nice and helpful!

You can either leave your passport or a certain amount of money (I think it was 2000 Baht give or take) as a deposit. Maybe also check up on the availability first or leave your phone number with them and they will call you back as soon as they have a scooter for you.
Written February 9, 2018
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
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