The Peak Adventure
The Peak Adventure
3
River Rafting & Tubing4WD, ATV & Off-Road ToursZipline & Aerial Adventure ParksNature & Wildlife Tours
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Most Recent: Reviews ordered by most recent publish date in descending order.

Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as wait time, length of visit, general tips, and location information.


3.0
3.0 of 5 bubbles166 reviews
Excellent
46
Very good
38
Average
17
Poor
17
Terrible
48

zondagskindje
Geel, Belgium163 contributions
3.0 of 5 bubbles
Feb 2017 • Couples
My husband and I booked a 3 hours quad tour. When we arrived, we did not get much explanation. Yust get on the protection gear, look how you must drive the quad (with the gearhandle on your foot) and then they ask an extra 500 bath for insurence above the price you already paid. You expect all in one price.
We start the tour with 4 people and after an hour we just drive with the guide, my husband and I. So the driver excellerate because he saw we enjoyed the tour. He was driven very fast and I wanted to keep up with him. (my mistake because I had to drive to my skills) So I ended up in an accident against a tree. I was really hurt but the guide laughed with it and ask immidiatly if I had payed insurance. I did so I don't have not to worry about extra costs. After a few minutes I felt ok enough to drive again (with pain, but hey, no pain no gain, right) We climbed over a very steep hill and my quad was coping, so I end up backwards downhill, bam against the quad of my husband. I had enough and we went back to the meeting point. It was then when the rip off began.
1. the made a paper with the damage. 1 front of my ATV, 1 front of my husbands ATV and a lamp. It was 2000 bath over the amount of the insurance of 5000 bath. My husband and I were not ok with the fact that they put the to ATV's together on one insurance, because my husband had payed insurance as well. So in that case we were totally coverd.
2. Then they went sitting togheter with the rest of the crew and minutes later the came back with 2 papers. 1 with one front and lamp and suddenly there was a rip in the carrier as well. And the second bill was one front and a rip as well in the carrier. Was it there before we started with the trip or not? We had to guess. But why wasn't it written on the first bill? It felt like a total RIP OFF!!! We had to pay more now then before.
3. They don't speak English very well to explain things
4.None of the crew ask me how I was felling. I had multiple bruisers and my nose was feeling very bad. The only thing they care about was there damage on the ATV and how to get as much money out of us tourists possible.

So the tour was ok, we had a lot of fun, but the discussion and rip off at the end felt bitter.
Written February 27, 2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Fisrt we have to say sorry to know that you were injured from our trip. We never want that to happened. We are taking your comment to improve our service. Thank you for told us everything about your trip. Have a good day :)
Written June 14, 2018
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Viv144
Hong Kong, China2 contributions
3.0 of 5 bubbles
Jul 2014 • Family
The transport that the company uses to take you to the start of the rafting is horrendous. 17 people were put into the open back of a pick up truck - no seats, no handles, just sit on the edge and hope you don't fall out. Or sit on the searing metal floor but there's only enough space for 3-4 people to do that. The driver didn't even bother to check if everyone was on board and started driving when 3 people were still half way trying to climb in.

If you survive the ride up, the white water rafting itself is excellent as are the guides who are on each raft. They are very skilled and friendly and we felt very comfortable in their capable hands. My daughter and I both fell out of the raft on the first big rapid but our guide brilliantly managed to brake the raft onto a rock and grab both of us, all in what felt like a split second of us falling. He was so amazing that we felt no fear at all for the rest of the ride.
Written August 3, 2014
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

sometourista
Redwood City, CA11 contributions
2.0 of 5 bubbles
This company came recommended to us, and their slick website made us feel pretty good. I'm writing this review so that our experience doesn't happen to anyone else.
We booked this itinerary with several other people from our hostel. The P.A. guys came and picked us up on time. From there, we drove to the office in an AC van and waited around. After 45 minutes we were off.
We got to the first stop, where we were supposed to get on the ATVs, only to find that they had overbooked and didn't have enough ATVs for our group. They drove us, in the back of a truck, up to the river rafting. There we had to wait for the ATV groups to finish their segment. We waited well over an hour. It was basically lunchtime by then. There was nothing to do. When the other group showed up, they handed out safety equipment — like the other reviewers commented, the gear was in very poor shape. We got on the river in 4 rafts. It was fun, but nothing very exciting. The P.A. staff took photos of the rafting since no one could bring a camera for fear of losing it.
At close to 3pm we got to the end of the rafting and had lunch. We were absolutely famished by then. The first two groups went home, and we still hadn't started our ATV segment.
This is where it got really bad. We read that the ATVing was supposed to happen on jungle trails. They suited us up (again, poor equipment — all the gloves had holes in them, and knee guards were shredded) and put us on the road. No jungle trails for us, we were basically doing their clean-up duty for them and driving the bikes back to the starting point for tomorrow! It was boring and lame. We rode for about 40 minutes.
We paid 2,200 Baht per person for this fiasco. We spent 1:40 actually doing the stuff we paid for and the rest just sitting around. What a waste of money! In the end they asked us to buy the photos — of course we did, but at the price we paid, shouldn't that be included?
Please go with another company, there are so many in Chiang Mai!
Written December 27, 2009
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

AmberRiot
Jacksonville, FL25 contributions
1.0 of 5 bubbles
Oct 2011 • Couples
Last week we visited Chiang Mai and signed up to do the white water rafting with The Peak Adventures. Their brochure said they've never had a safety incident and they have an award from the Tourism Authority, so we figured it would be safe.

After taking forever to actually get in a raft, we were in the river for about 10 minutes when our boat tipped over in a 5+ rapid. We were told we'd only be in category 3 and 4 rapids and I still can't believe they sent all of us out in that.

After we tipped over, they failed to get me out of the water because another of their boats ran me over after I grabbed a rope. The boat that ran me over pulled me back in and then they immediately flipped over. I went down the river without a boat and was under water on and off for about a mile of rapids while getting slammed into rocks and tumbled around so I didn't know which way was up. It is not an exaggeration to say that I almost died. I have done a lot of crazy stuff in my life, and I have never been afraid and even convinced that I was going to die. Luckily I am a good swimmer and experienced with water (the ocean, not rivers). After slamming into yet another large rock and barely getting a breath of air, I realized that if I couldn't grab the next rock I hit, I was done for. Luckily the next rock hit me right in the stomach so I was able to hold onto it and once I stuck my leg out I felt sand and was able to crawl onto the shore.

At this point I was in shock and I couldn't walk. My legs were very swollen and turning purple. I could not stand on my left foot. About 15 minutes later, a staff member showed up and sat with me until more people could come. We were at the bottom of a vine covered hill and I couldn't walk, so 2 of their staff and my husband and to help get me up the hill which further injured me.

The staff did not have radios, their cell phones didn't work and they only had one truck. I had to lay on the side of the road for about 45 minutes while many other people drove by with other companies and didn't stop. We had no idea what was going on because the staff all ran off and left us there. Eventually we flagged someone down to go get help because I was in so much pain and couldn't stand up. Some guys in a truck brought us back to our van and then we waited for longer until other people on the tour that didn't want to continue came back. About 1 1/2 hours after this happened, we finally left for the hospital.

The only helpful people were the van driver and the guy that came with us who wasn't a rafter, but maybe a manager. Fortunately, nothing was broken and they paid for my x-rays, but it's been over a week and my legs are still purple, my trip was ruined and it hurts to walk. I might have nerve damage and there are definite bone contusions. I wish they had taken me to the hospital in Chiang Mai. Instead they took me to a closer one in a rural area that I didn't trust at all. The doctor only looked at the x-rays and not at my leg. They refused to give me crutches, so I had to be carried around the rest of the night.

We weren't offered a refund of the 2400 baht that we paid (I'm kicking myself for not asking/demanding a refund, but I was a bit side tracked at the time). It was incredibly unprofessional and dangerous of them to let us go down 5+ rapids just to make some money. Our guide was lazy. The trip should have been canceled. They are lucky that I am not dead and that I'm a good swimmer.

I would NEVER recommend them to anyone. I met others who had a good time and one of the boats we were with were fine, but why risk it if this sort of thing can happen?
Written October 26, 2011
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Elaine P
Manchester, UK14 contributions
1.0 of 5 bubbles
Mar 2016 • Couples
My partner and I booked to go white water rafting with Peak Adventure at short notice and without reviewing trip advisor - as you are reading this review hopefully you won't make the same mistake!

Below is a brief resume of our experience.

1) Peak Adventure collect us from our hotel 1hour 20 minutes late. No explanation as driver does not speak any English.

2) Meet with rest of tour group at road side cafe. Climb aboard filthy, stinking van with smashed back windscreen and no air conditioning,

3) Drive for 2 hours to elephant riding park. All 12 of the group are ordered out of the van (which was a relief) and wait at the side of the road whilst 3 members of the group ride an elephant up and down the road for 30 mins.

4) back in stinking van for another hour of travel torture.

5) Arrive at white water rafting centre and are shocked by how little water is in the river! In the pools it was about 2ft deep and over the rapids about 2 inches. We spend the next two hours with our (non English speaking) guide carrying the raft over rocks. Very little rafting and no white water - certainly not the 'grade 4+' experience described in the adverts.

6) Back in to 'van of despair' for another vomit inducing 60 minutes of travel - this time we stop at a ATV centre. Again the group waits at the side of the road whilst the same 3 unfortunates who rode the elephant take it in turns to ride a knackered quad bike that travels barely fast than walking pace.

7) back into the dustbin on wheels for another hour of hell back to our hotel.

All in our day has lasted just over 9 hours. 2 hours of which were spent walking down a rocky steam carrying an inflatable raft. What a waste of time and money.
Written March 31, 2016
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Simon K
Roscommon, Ireland4 contributions
1.0 of 5 bubbles
Sep 2013 • Friends
Made us pay for damage to a quad which was on it before we ever used it. Made us stay there for a good two hours without any transportation home. Possibly the most ignorant people I've ever met in my life. I wouldn't trust them as far as I could throw them. Terrible experience.
Written August 21, 2014
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

GlobalAdventureGirl
Sydney34 contributions
1.0 of 5 bubbles
DO NOT USE Peak Adventures. We booked a trip through this company in Sikkim India, it was 10 days of hell! We had repeatedly asked if the equipment was good quality and once on the mountain we discovered we were using fake north face sleeping bags. Every night we literally froze and did not sleep for 10 days. It was completely horrible and all due to this company. In addition we found out we had been totally ripped off as another member of the trek was doing the exact same trek for 2/3 of the cost of ours. On the final climb to the summit we trekked 13 hours in one day and (assuming the kitchen boys were following) only had 1 litre of water and no food! Outrageous and dangerous. I would highly recommend NOT using this company.
Written December 26, 2009
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Adam W
1 contribution
1.0 of 5 bubbles
Aug 2019 • Solo
My transport didn’t pick me up for the activity!!!
I emailed them and didn’t receive anything back, no phone call or anything!
Written August 3, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Sorry for the inconvenience But Customers booked on Sunday 4 July 2019 ?, And 4 July 2019 our Driver go pick up customers at the hotel. But reception said customer decline to go with us. As you can see Travel Date: Sunday, August 04, 2019 Tour name: Jungle Trail ATV Driver 2 Hr 20 KM So, you can check this link, we capture Detail in the E-mail, https://drive.google.com/open?id=1UUk3IWUKE429_KT8l-yhjBDKvsZ4xhWV
Written August 4, 2019
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

blinkmebaby
dublin, ireland28 contributions
1.0 of 5 bubbles
Jun 2015 • Friends
This place needs to be shut down. The elephants are abused by the trainers and are so obviously unhappy. One elephant was pumping blood from where he had been attacked by a trainer. DISGRACEFUL. We were then taken white water rafting which consisted of us getting stuck on rocks every 5 minutes for 2 hours. We were then taken to the ATV centre where we had to sign a release form saying we would pay for any damage to the quads (which were already falling apart) SCAM. Do not use these people, there are way way better tours available.
Written June 29, 2015
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Patricia925
Walnut Creek, CA17 contributions
1.0 of 5 bubbles
Feb 2015 • Solo
I hired Peak Adventures to give me a tour of the major temples in Chiang Mai via samlor. When I arrived at the location, I was told the guide had an accident, but a lovely woman said she would conduct the tour. I tried to back out, two times, but she insisted. The tour was terrible: I only understood about 20-30% of her English, she only understood about 20-30% of mine. She did not know how to conduct a tour - we would arrive at a site and I would have to ask "what is this?" "what are the Buddha stories?" "when was the temple built?" She could not answer the questions I asked her. I learned almost nothing of the history of Chiang Mai or the temples. I learned almost nothing about tradition. What a waste of time and money.
Written February 10, 2015
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

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