We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Review Highlights
Two Faces Services

Just take case of your family when you visit ZEN, they treat senior people very badly, but when... read more

Reviewed 3 weeks ago
willchanhc
,
Boston, Massachusetts
Communication problems

I visited Zen department store on 18/3 to look for female swimming wear. While the staff members... read more

Reviewed March 18, 2019
ywyip
,
Bangkok, Thailand
via mobile
Read all 89 reviews
All photos (69)
All photos (69)
Full view
Traveler Overview
  • Excellent19%
  • Very good40%
  • Average33%
  • Poor5%
  • Terrible3%
Travelers talk about
“central world”(10 reviews)
“nice store”(2 reviews)
“food court”(2 reviews)
About
ZEN Department Store itself is an amalgamation of all that is modern in today’s multi-brand/product retailing. Spread over 7 levels and topped with an additional 13 floors of lifestyle and entertainment services, ZEN is the definitive all-round...more
Suggested duration: 2-3 hours
Contact
4, 4/5 Rajdamri Road, Bangkok 10330, Thailand
Downtown Bangkok
More
Improve This Listing
Recommended experiences in and around Bangkok
from $45.23
More Info
from $13.80
More Info
from $30.69
More Info
from $13.25
More Info
Reviews (89)
Filter reviews
33 results
Traveler rating
7
12
10
2
2
Traveler type
Time of year
LanguageEnglish
More languages
Traveler rating
7
12
10
2
2
Show reviews that mention
All reviews central world nice store food court apparel fashion chit shoes beauty floor mall gallery promotion homewares lom shopping purchase wear
Selected filters
FilterEnglish
Updating list...
1 - 10 of 33 reviews
Reviewed 3 weeks ago

Just take case of your family when you visit ZEN, they treat senior people very badly, but when someone was with the senior,the attitude could be completely different. Just make sure your senior family member is not shopping alone there, they scream at my mother...More

Date of experience: April 2019
Thank willchanhc
Reviewed March 18, 2019 via mobile

I visited Zen department store on 18/3 to look for female swimming wear. While the staff members were nice, only very few of them could communicate in English effectively. Moreover, the counters for some brands were quite far away from the fitting rooms and there...More

Date of experience: March 2019
Thank ywyip
Reviewed March 12, 2019

Using the elevated walkways above heavy, polluting traffic makes you easily dissoriented when moving from one mall to another. Zen is connected both to smaller Isetan and bigger Central World around the corner. This is a typical middle range department store with home decoration, clothes...More

Date of experience: February 2019
Thank Heli P
Reviewed February 26, 2019

there are some really cool original stores, i find the set up a bit confusing and honestly i enjoyed more the airco than shopping. it is a bit repetitive and not helping the fact isn't very clear where ZEN finish and the next mall start,...More

Date of experience: July 2018
Thank UltimateFamilyTravel
Reviewed February 6, 2019

The focus of their offerings is now squarely aimed at the oriental traveller whose tastes are different to Europeans so great for them not so good for us but at least I didn't spend as much as last time!

Date of experience: January 2019
Thank 467TonyC
Reviewed February 5, 2019 via mobile

ZEN Department Store is located in Central World. It’s sells everything that you can possibly be looking for from fashion and apparel to beauty and makeup, homeware plus a food court. It is a megastore that consists of seven levels. ZEN carries many name brands...More

Date of experience: February 2019
Thank 962sunnyy
Reviewed June 1, 2018 via mobile

It’s a massive department store (8 floors). On the 8th floor you have a sale/promotion section which worth a visit. If it’s your first time there, on your first purchase, apply to the 1Club membership rewards to get 10% (or more) off any purchase. We...More

Date of experience: June 2018
1  Thank 312tamirt
Reviewed April 21, 2018 via mobile

This is a department stall with lots of local and overseas merchandise and houseware . It is worth to take a look and compared prices of local merchandise with those tourist stores. There are a variety of good quality but price is but premium.

Date of experience: April 2018
Thank PamelaCheong
Reviewed April 20, 2018

When you are in Bangkok you must visit these stores. One big street with a lot of department stores. Some have great floors with local designers.

Date of experience: February 2018
Thank Haarlemduo
Reviewed March 22, 2018

My husband got his hair cut at the Barbershop on the 5th floor and they did a great job!! Highly recommended!

Date of experience: January 2018
Thank caltap
View more reviews
Nearby
Nearby HotelsSee all 1,008 nearby hotels
Grand Hyatt Erawan Bangkok
4,787 reviews
.13 miles away
InterContinental Bangkok
3,741 reviews
.14 miles away
Arnoma Grand Bangkok
725 reviews
.15 miles away
Aphrodite Inn Bangkok
351 reviews
.16 miles away
Nearby RestaurantsSee all 13,475 nearby restaurants
Hua Seng Hong - CentralWorld
44 reviews
.05 miles away
Coffee Beans By Dao
93 reviews
.05 miles away
ZENSE Gourmet Deck & Lounge Panorama
174 reviews
.01 miles away
Pancake Cafe
29 reviews
.07 miles away
Nearby AttractionsSee all 2,745 nearby attractions
Wat Pathum Wanaram
179 reviews
.09 miles away
CentralWorld
5,529 reviews
.15 miles away
Gaysorn Shopping Centre
198 reviews
.09 miles away
Questions & Answers
Get quick answers from ZEN Department Store staff and past visitors.
Note: your question will be posted publicly on the Questions & Answers page.
Submit
Posting guidelines