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Vanseven

Bangkok, Thailand
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About Vanseven
Vehicle rental with driver in Bangkok, Airport transfer service by private car and tour in Thailand.
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Vanseven
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StarLady1234 wrote a review Dec 2018
Singapore, Singapore16 contributions21 helpful votes
Booked my trip for 14pax with Vanseven. Communication for booking was all done via email and Drivers’ details were given, even with Drivers’ photos 1 week before my trip. Though the Drivers spoke and understand very little English, we still managed to communicate using translation app. One of our family members was sick during the trip and needed a visit to the hospital. Drivers offered to drive us and even waited at the hospital to bring us back to our Airbnb. We felt very safe with Mr Ae and Mr Aek throughout the whole trip. Thanks to them for our enjoyable trip to Khao Yai and Hua Hin.
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Date of experience: December 2018
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Naznigres wrote a review Aug 2018
Singapore, Singapore1 contribution1 helpful vote
Awesome service! Felt very safe and secure as the trip is just us being 2 ladies. Driver is very punctual, prim and proper, very gentleman of opening and closing the door for us. Driver is very alert on our whereabouts. Before, during and even after the trip, excellent updates from Vanseven through whataspp with updates on driver's name, vehicle number and even any last minutes changes. Strongly recommend their excellent service.
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Date of experience: August 2018
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818summerp wrote a review Mar 2018
1 contribution1 helpful vote
We contacted the company with list of places at Hua Hin which we wanted to visit in a day trip and stay overnight at there. The booking service was very good and they responded very fast. The driver came on time, however without any greeting just sitting in car playing phone, until we called via phone for verification purpose. His face turn black when he saw we brought along luggage. And, his voice out with angry tone when asking for 50% deposit. When reach The Meaklong market, he parked the car and start playing his phone, without any communication until we asked him what is this place and waiting duration. His mood changed fine a bit when reach afternoon. No water been served even though we saw few bottles in the car. Well, in the entire journey our mood was totally spoil until we wish to end the visit very fast by shorten the waiting duration to 30 mins per place. It was such a contra situation, whereby the booking service and respond were very good, but bad driver been arranged. There were no extra changes and all the itinerary been covered, however hope next time to arrange a more polite driver.
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Date of experience: March 2018
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Response from vanseven, Manager at Vanseven
Responded May 27, 2018
Hi Dear / sir The customers asked a lot. Since customer complain, we have improved many things. We have now improved the service. We have many rules, Forcing the driver and good service to customers. And thank you all the customers who trust and use our services.
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Brenda C wrote a review Nov 2017
1 contribution1 helpful vote
Good service. Received driver's details 5 days before trip. Driver Mr Por arrived on time to pick us up from our hotel. Although he speak little English but he is polite & patient. Our van is comfortable and mineral water are provided. Completed all our itinerary. No deposit. No other charges. We paid driver in cash. Will definitely use their service again. Recommended. 👍
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Date of experience: November 2017
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sarahchan26 wrote a review Sep 2016
Singapore6 contributions2 helpful votes
I contacted the company with a list of places for Hua Hin Thailand which I want to do in a day trip. Exceeding our expectations we completed so many attractions with time to spare and returning early to our hotel. The driver, Mr Por has prepared a cooler box full of chilled drinks and a vehicle that is so clean and well maintained. We will definitely use them again if we need day trips planning.
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Date of experience: September 2016
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