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Great Siam Travel - Day Tours

#217 of 773 Tours in Bangkok
Bangkok, Thailand
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Great Siam Travel - Day Tours
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15Reviews3Q&A
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Hans W wrote a review Apr 2019
10 contributions1 helpful vote
Been here twice and always delivered the best possible results. Great Operators and would highly recommend.
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Date of experience: February 2019
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B. Aich wrote a review Dec 2018
Dhaka City, Bangladesh3 contributions
Hello, We were just walking customer for them. We really delighted talk to them. After having a pleasant conversation with Gi Gi and Tony we decided to take 3 tours arranged by them. We went to Khao Yai, Safari Park, Madame Tussaud and Sea Life. Everything was timely as per commitment and great for us. We also had a good price and got better guidance from them. They provided English speaking driver and tour guide for us. That was one of our preconditions for the booking. We will definitely get back to them and refer friends to them. Thank you guys. Keep doing good works. Regards, Balaram Aich (I hope you can remember me :) ) Cell No. +8801787-777-000
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Date of experience: December 2018
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Cemre A wrote a review Oct 2017
Istanbul, Turkey27 contributions8 helpful votes
I booked two tours with this company through the travel agent in my hotel: Ibis Sathorn, ms. Sindy if I remember correctly. I was told that I can do the City Temples Half-day Tour in the morning and continue with the Afternoon Tour to the Crocodile Farm. I was told I would have a 2 hour break during which the guide will take me to somewhere where I can have lunch and relax between the tours, they also told me that I could be transferred back to my hotel between tours if I preferred but it wouldn’t make sense in Bangkok Traffic. The brochure I was given talked about an “Optional” Gems Factory Tour which I told them I wasn’t interested in joining. The travel agent called their office twice in front of me confirmed these details with Siam Travel’s office. — When I talked to the morning tour guide first of all he was clueless about the fact that I needed a transfer between morning and afternoon bookings. He told me that there is no time to take a break between tours (the 2 hours I thought I had didn’t exist) and I would probably miss the beginning of the afternoon tour. When we got to the “optional” gems factory the only options we were given were 1-wait under the melting sun for 30-40mins or 2-go inside to the air-conditioned building to watch a mandatory promotional video and walk through their maze of “lets try to sell you some shiny jewelry”. In the end everyone else from my tour got in their shuttles to their hotels and I waited another 20 mins for a transfer to my next tour. By this time I had wasted 1 hour doing nothing. Then the guide took me to a hotel in the city center via a taxi and another shuttle picked me up from a this hotel’s lobby. (Another 15 minutes) At this point I was told I had missed the regular shuttle bus with the guide and the rest of my group but I should arrive at the Farm in about 1 hour. The new guide was very nice when she met me at the entrance to the farm gave me a ticket and showed me around. A few minutes later she told me that she will be taking another group somewhere else and I had 2 hours to spend in the Farm and I shouldn’t miss my return shuttle at 4pm. I was able to find the return shuttle, I begged the driver to drop me at the BTS Train station on our way back to the city before we hit gridlocked rush-hour traffic of Bangkok. He dropped me at Bang-Wa station around 5pm so that I could finally have some lunch other than the prawn chips and ice cream that was available at the Farm. I quickly went to the MBK mall where I had to return a wrong sized item I was given by mistake and ran to my hotel to pick up my luggage. I was also trying to make it to my flight the same night which was also shared with the company during the phone calls Ms. Sindy had made. Thankfully I made it to the airport 20mins before check-in closed for my flight and made it back home safely. I have been traveling in Malaysia, Singapore and Thailand for 12 days and I joined many tours done by different companies. I have to say this has been my only bad experience. I do not recommend this company because they seem disorganized and mis-managed.
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Date of experience: October 2017
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Response from Tony R, Owner at Great Siam Travel - Day Tours
Responded Oct 17, 2017
Dear customer, After a long read at your comment, This is not right!!! We are not your travel agent that you have mentioned. First of all, my travel agent is called "Great Siam Travel" located in the heart of Bangkok and have been here for almost 12 years. Our travel agent is based in a private tailor made tour company not a cheap join group tour. We have no idea of what you have talked about. If you can, please correct this information's given because we don't operate such kind of poor service and yet jewelry stop. We don't know the person called Cindy what so ever.
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Juan Q wrote a review Sep 2017
Cancun22 contributions2 helpful votes
I decided to take a private tour. I was referred by a good friend about this company. The tour included the royal palace to Golden Buddha the summer palace and all the temples in Ayyutthaya, We were greeted by Darin, beautiful lady that was patient, well informed and street smart. We avoided lines and lots of crowds, taking her recommendations, of how to do the visits and the times. We really got immersed In the temples and the culture. Did we spent more than a regular tour? For sure, though totally worth it!! The knowledge that we received, and the time we saved, was priceless.
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Date of experience: September 2017
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Response from Tony R, Manager at Great Siam Travel - Day Tours
Responded Sep 19, 2017
Thank you for a very nice compliment for us. We will definitely keep up with our good work and do hope that you would have another opportunity to come to our beautiful country again.
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Darren A wrote a review May 2017
Sydney11 contributions6 helpful votes
This tour is great for war history, I enjoyed the venues and the restaurants the tour guide took us to was absolutely good quality. The tour guide (her name is tuk) catered to all our needs and ensured we were well looked after.
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Date of experience: April 2017
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