Steve & James
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Temporarily closed until further notice
Steve & James
5
Department StoresShopping Malls
This location was reported permanently closed
About
Having been in business for two generations and being the finest custom made garments in Thailand, we emphasise on building long term relationships with our customers, working closely with them to achieve what they want. We maintain our customers' records and measurements for a period of 5 years. We cater to both domestic and foreign markets and have a large customer base from Europe, USA, South America & Asia . We stress on superior quality, guaranteed workmanship by our professional tailors at a very reasonable price. Within its main workshop, we employ highly skilled cutters, tailors and hand finishers, all dedicated to the creation of perfection in their art. We focus on customer satisfaction as our main selling objective. We are confident that our customers will be pleased with the quality and level of service that we provide.
Duration: 1-2 hours
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Most Recent: Reviews ordered by most recent publish date in descending order.

Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as wait time, length of visit, general tips, and location information.


5.0
5.0 of 5 bubbles121 reviews
Excellent
117
Very good
3
Average
0
Poor
0
Terrible
1

shocked436
Bowral, Australia6 contributions
5.0 of 5 bubbles
Feb 2020
Sunil and Sam were fantastic. I got a beautiful new linen shirt made in one day and personally delivered to my hotel that evening before an early flight the next day. They also made a free of charge alteration to another shirt for me. Looking forward to having a suit made next time. Thanks to Sunil and Sam
Written February 3, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hi, Thanks for your nice words and comments. It is our pleasure that you have tailored your choice and favoured our service at your selection. Steve & James Collections team values your feedback and are always primed to benefit you with our workmanship.
Written February 18, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Yuen Jin G
2 contributions
1.0 of 5 bubbles
Jun 2018 • Business
Shirt was not made symmetrical and had 1 side of the sleeves larger than the other.. the PIC said it’s normal and refused to make amendments even after using a measuring tape to check the diameter.. charged full price..
Written June 29, 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear Sir, Thank you for visiting us. We are really sorry to hear about what happened, please kindly allow us to clarify. We tried to explain you that the shirt was perfectly made but only one side of the underarm was 1 pinch smaller than the other. Our shirts are all bespoke, if we had to alter your shirt, the outcome of the sleeve length would be either smaller or even larger comparatively. Generally, a pinch of difference in the sleeve length does not affect the outcome of the shirt sleeve. Therefore, if you are still unsatisfied, we will happily refund you in full. Our main priority is our customer satisfaction. Thanking you for your comments.
Written June 30, 2018
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

JamesonKnight
Amsterdam, The Netherlands2 contributions
5.0 of 5 bubbles
Jul 2019 • Business
Was on a business trip to Bangkok for few days. Saw their reviews and contacted them for more information through phone. Staff was very polite and gave an impeccable service when I arrived. I dont know what more to say! These guys are the best at service and quality!
Written July 13, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hi, Thanks for your nice words and comments. We highly appreciate that you have spared a moment to review us and give us feedback. It is our pleasure that you have tailored your choice and favoured our service at your selection. Steve & James Collections team values your feedback and are always primed to benefit you with our workmanship. Thanks for your recommendation :-) We look forward to welcome you again at our address.
Written August 6, 2019
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Pierre F
Uppsala, Sweden210 contributions
4.0 of 5 bubbles
Nov 2018 • Solo
Ordered one full suit and one blazer and got it in three day's time, as promised. Not a very wide assortment of fabrics but more than at several other tailor stores and a good number of fabrics of real good quality. Forthcoming staff with a professional attitude. Just one fitting was required. Some small details turned out to be different than actually decided (and documented) but that's human.
Written November 19, 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hi Pierre, thanks for your time to review us. Highly appreciated:-)
Written December 2, 2018
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

aakritinist
Bangkok4 contributions
5.0 of 5 bubbles
Jul 2018 • Solo
Been to the place and they had great collection of fabrics! Owner and staff are very customer-oriented and very helpful! They went out of their way to help me to ensure I was picking out the right colours combinations and styles. I would be more than happy to go back any time!
Written July 8, 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hi aakritinist, Thanks for visiting our Showroom , its good to hear about your experience. Also thank you for the feedback – that kind of feedback can go long way. We will look forward to see you again at Steve and James Collections.
Written July 16, 2018
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Thomas D
3 contributions
5.0 of 5 bubbles
Aug 2019
A great experience overall in terms of service, product and finishing. They have a range of materials ranging from decent entry level fabrics to high end stuff if you're prepared to splurge.

I went with a merino wool (with a 17.5 micron count) and had absolutely no regrets. The fit and finish is fantastic, plus it is not too heavy for the Southeast Asian weather. Used it a few times since then and have even received a few compliments and inquires on where I got it made.

I highly recommend that you check these folks out if you are in town for a good suit.
Written October 1, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hi Daniel, Thank you for such a wonderful review and recommendation , highly appreciated!!!!! We are glad to hear that you are happy with our work and service and also happy to know that you received compliments. Its our pleasure to welcome you again.
Written October 11, 2019
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

FamilyTravelJunkkie
Mosman, Australia325 contributions
5.0 of 5 bubbles
May 2019 • Business
I brought a few jackets from Australia to be modified. While there I decided to get a new sports coat. But then after talking with the team and seeing how they work I ended up getting three made. I was on a tight deadline and they were working hard but I asked them not to rush as I want them perfect. I took some home with me and One of my staff in Bangkok is delivering the rest next week. Thanks again for a great job. I will see you again soon.
Written May 19, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hi, thank you so much for your kind comments. We are glad that you liked our workmanship and service. Thank you for the support and recommendation. We will look forward to welcome you back in Steve & James Collections. Thank you and see you soon.
Written June 2, 2019
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

James C
1 contribution
5.0 of 5 bubbles
May 2018 • Couples
I had a Top-tier suit and a shirt made from them. Excellent quality and fitting and great service. The staff were very helpful. Definitely will visit again.
Written June 6, 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hi, Thank you so much for your kind comments and recommendation, thanks for believing in us.
Written June 30, 2018
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

priyathammaphop
Phuket, Thailand1 contribution
5.0 of 5 bubbles
May 2018 • Family
Dedicated staffs and excellent workmentship. Highly recommend. My father went in the other day to get his suit done they provided us with great service
Written June 4, 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hi, thank you so much for your kind comments and recommendation.
Written June 30, 2018
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Arlington7175
Arlington, VA233 contributions
5.0 of 5 bubbles
Apr 2018 • Business
The first time I visited Steve & James Collections was in 2001. Over the years, I have ordered many, many suits and shirts from them, so they have my complete trust and confidence in their skills. I usually order some new clothes once or twice a year to freshen up my wardrobe, my last order was this past April.

Considering price, workmanship, and fabric choices, this really is an outstanding value. In fact, one time many years ago, I saw an interesting blazer in GQ and asked if James could make me a similar jacket, and he could.

Custom-made suits and shirts REALLY do make a difference in your appearance compared to what you can buy off the rack. I have received many compliments from colleagues, friends, and even strangers over the years thanks to these suits and shirts.

Just a few weeks ago, a young lady approached me and told me she was a fashion designer and could tell my suit (made by Steve & James Collections of course) was custom made and asked if I would be interested in her company making me clothes. I told her I had been using the same tailor for years, and I doubted she could compete with their prices, but I appreciated the compliment and her interest.

My point is that if you are interested in well-fitted professional clothes at a good price, this really is a great option and people do notice and admire the quality of their work.

I'm so glad I found Steve & James Collections. Their clothes are an integral part of my wardrobe.
Written May 12, 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hi Bernard, Thanks for your nice words and comments. We highly appreciate that you have spared a moment to review us and give us feedback. We are glad that you liked our workmanship and service, thanks for believing in us. Its our pleasure that you have tailored your choice and favoured our service at your selection. Steve & James Collections team values your feedback and are always primed to benefit you with our workmanship. We look forward to welcome you again at our address.
Written May 21, 2018
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

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