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True Fitness, True Yoga, True Spa & True'Est

Review Highlights
Always busy

The fitness good at the design space and facilities wisely. but the service is average. most of... read more

Reviewed March 1, 2018
fumingxia
,
Phuket, Thailand
Poor management

Horrible management. The machines are "under maintenance" for months, the management doesn't give... read more

Reviewed March 14, 2017
Oleg R
,
Bangkok, Thailand
Read all 32 reviews
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Traveler Overview
  • Excellent12%
  • Very good9%
  • Average12%
  • Poor9%
  • Terrible58%
Mar 1, 2018
“Always busy”
Mar 14, 2017
“Poor management”
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Sukhumvit Road, Klongtoey | 388 Exchange Tower, LG to 4th Floor, Bangkok 10110, Thailand
Khlong Toei
+66 2 610 0666
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1 - 10 of 28 reviews
Reviewed March 1, 2018

The fitness good at the design space and facilities wisely. but the service is average. most of machine is not working and staff not too friendly.

Date of experience: January 2018
Thank fumingxia
Reviewed March 14, 2017

Horrible management. The machines are "under maintenance" for months, the management doesn't give any reply to customers. I had to contact (currently dealing with it) the Office of the Consumer Protection Board of Thailand to deal with True Fitness. Signed up the 2yr contract for...More

Date of experience: March 2017
2  Thank Oleg R
Reviewed February 6, 2017

True Fitness has TERRIBLE customer service. I went there as a walk-in customer to see their gym (Jaya33) and inquire about the membership packages but they made it compulsory to fill in a form with our full personal details before they would even start to...More

Date of experience: February 2017
1  Thank StephanieC6124
Reviewed January 28, 2017

Worst gym I've ever been to: at any one time about 40% of the equipment is out of order; free weights are constantly scattered haphazardly around the gym; unfriendly, unhelpful staff; dirty.

Date of experience: January 2017
2  Thank Rgreen888
Reviewed December 17, 2016

Quality of equipment, cleanliness of locker rooms and service of staff is average at best. If you all you care about is your work out this will get the job done, but if 'prettiness' matters to you, then go elsewhere. Sure, the equipment could use...More

Date of experience: December 2016
Thank deomas
Reviewed June 28, 2016 via mobile

Equipment is only ok. Old but adequate. Change rooms old, gross and weird. I would not have a problem with any of this, accept for the fact that they charge 5000 THB/month. Insane. I found a place down the road for a promo rate of...More

Date of experience: June 2016
Thank ToddmR
Reviewed June 3, 2016

As a VIP Blackcard member I expected a lot more consistency in customer service, even more so considering I've been a member since the Asok branch first opened in 2005 and then having converted to VIP a few yrs later. Simply trying to transfer my...More

Date of experience: June 2016
2  Thank John B
Reviewed April 27, 2016

I used a weeklong free trial for classes specifically. The very first day, I fell in love with the comfort of the locker room, the showers, the service (and patrons!), and especially the classes, which is the sole reason why I wanted to try True...More

Date of experience: April 2016
Thank Carl L
Reviewed March 21, 2016

I get the same outstanding service everytime I go, so I'm never disappointed. I usually get a Swedish massage with Batt, she's amazing! Great ambience, great service and great massages.

Date of experience: March 2016
Thank Kays P
Reviewed August 29, 2015 via mobile

Tried to charge me 40AUD for a casual visit, when I asked to see the price list they "no have" terrible customer service rude and arrogant (surprised as thai people are in general nice) Bad equipment, hexagonal plates (terrible for deadlift) Poor lay out and...More

Date of experience: August 2015
2  Thank Jack R
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Nearby
Sukhumvit
With a mix of shopping malls, hip bars and food stalls
lining both sides of Thailand’s longest road, you’ll
rarely encounter a dull moment along Sukhumvit. While
the main road itself doesn't offer a lot in terms of
entertainment, it's the adjoining 'sois' (alleys)
where the magic happens. Popular spots are soi 11 for
a lively night out, soi 4 for naughty nightlife and
soi 21 for world-class shopping at Terminal 21. It's
...More
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