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Grand Pearl Company
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7Reviews1Q&A
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Jane Kim wrote a review Feb 2020
2 contributions5 helpful votes
I just can't believe that a business like this still exist. I have requested for cancellation, but they have ignored it for several days on purpose. After several emails, they have finally responded with very short notice that they will look on it. They promised that they will reach me shortly, but they obviously didn't. I have sent several emails past week to request for updates, but they still have not responded. The ticket is due in two days, and they are not willing to respond at all. So I guess I will just not get a refund at all. Either they are too lazy to do work, or they are purposely avoiding my emails to not give a refund. Either way, their customer service is the worst.
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Date of experience: February 2020
2 Helpful votes
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Dream624617 wrote a review May 2019
2 contributions
Had a very good time in the hotel. Good meals in the restaurant, nice facilities and a nice ambiance in the hotel.
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Date of experience: October 2018
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Chris van Pelt wrote a review Mar 2019
Tadworth, UK11 contributions7 helpful votes
Return cruise with an excellent meal on board, a great return to this amazing historic city. Recommend visiting Ayutthaya.
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Date of experience: March 2019
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Miin W wrote a review Jun 2018
17 contributions12 helpful votes
Morning trip departure was late. The boat was waiting for Chinese tour group who didn't came on time. What's the reason who came on time need to wait?
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Date of experience: June 2018
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Ars e wrote a review May 2017
12 contributions1 helpful vote
The grand perl boat is very big. I booked dinner for 1 person took 2 hrs along the main river nice but too busy.
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Date of experience: April 2017
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