The Oriental Spa at Mandarin Oriental, Bangkok

The Oriental Spa at Mandarin Oriental, Bangkok: Tickets, Tours, Hours, Address, The Oriental Spa at Mandarin Oriental, Bangkok Reviews: 4.5/5

The Oriental Spa at Mandarin Oriental, Bangkok

The Oriental Spa at Mandarin Oriental, Bangkok
4.5
10:00 AM - 8:00 PM
Monday
10:00 AM - 8:00 PM
Tuesday
10:00 AM - 8:00 PM
Wednesday
10:00 AM - 8:00 PM
Thursday
10:00 AM - 8:00 PM
Friday
10:00 AM - 8:00 PM
Saturday
10:00 AM - 8:00 PM
Sunday
10:00 AM - 8:00 PM
About
The Oriental Spa, which opened as the first city spa in Bangkok, has received numerous awards including being the only spa in Bangkok to have been awarded 5-star by Forbes. A temple of wellbeing, set in a restored century-old teakwood house, The Oriental Spa is an oasis of peace and tranquillity. Guests can discover a range of unique treatments blending traditional Thai and modern Western techniques in private rooms and suites. Guests begin their experience with a short boat ride to the Spa, which is located across the river from the hotel. They are welcomed with a cooling tea and then enjoy a private consultation that allows the therapist to tailor treatments to guests’ individual needs.
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4.5
262 reviews
Excellent
198
Very good
27
Average
22
Poor
9
Terrible
6

Viktoriya G
Bangkok, Thailand27 contributions
Deserves to be called the Best Spa in South East Asia
Mar 2021
Today was my fourth visit to MO Spa. This is indeed a luxurious and exquisite place. I had a facial and a foot treatment; very unique foot massage, I've never experienced anything so special in my one year of living in Thailand. Facial was wonderful, they used the best products on my skin. I very much enjoyed it.
Written March 28, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Cassie D
Bangkok, Thailand59 contributions
Very disappointing, not Forbes Star
Sep 2020 • Solo
I chose this spa to spend the morning of my 30th birthday, a special day for me. I purchased a voucher at Siam Paragon, lured in with their Sales pitch of the spa being the only Forbes 5 star in Bangkok, and made the booking on the spot for my birthday. I told them I was celebrating my birthday on the day of the spa booking, and I heard the person tell the hotel, while making my booking, that I would be celebrating my 30th birthday. I never recieved a confirmation call or email prior to my booking, so the evening before I emailed just to confirm. They emailed back to confirm, and told me to bring my voucher.

I arrived at the Mandarin hotel, and asked where the spa was. The person at the door pointed and said its 'across' and told me to go left and left again. I walked but was confused as I only saw the water. Another staff member then told me the spa is across the river and I would need to take their boat. This was not told to me during the bookijt process, during the confirmation process, or when I walked in to the hotel.

Upon arriving into the spa, there was no one there, so I was confused where to go. I waited over 1 minute walking around until a staff member came out. The massage itself was good. After finishing, they brought me to the lounge, which had empty/dirty cups and trays everywhere, even though there was only 1 person sitting. The therapist gave me my tea, thanked me and left, not telling me where to go next etc.

I went back down to the main floor and there was confusion about my bill etc. They had to ask me my name and then go check the status. I then left after everything was settled. Not once did anyone mention my birthday. Not once did anyone even ask how I was doing. The service was cold and and only surface level friendly. For the amount I paid for that voucher, I could have recieved the same service for less than half the price.

This is not Forbes 5 star service by any means, and I do not recommend this spa for the prices it offers.
Written September 23, 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Dear CassieD923, Thank you very much for taking the time to share your review on Trip Advisor. We regret to learn that you were disappointed with our services during your recent visit to Spa on your special occasion. This makes us sad that you didn’t receive our usual high standard of service and faced disappointment at various stages. Your comments have been taken very seriously and corrective actions are put in place. I hope that you will be able to look at your recent experience as an isolated incident and that you will give us an opportunity to welcome you back and hopefully reassure you of our commitment to serve you properly. Please can I ask you to contact me directly so we can discuss this further as we would greatly appreciate having the opportunity to learn more about your time with us and rectify the situation – my contact details are e-mail, nartrudee@mohg.com, or call me at +66 (0) 2 659 9000 ext. 7436, as we would like ensure that situations such as this never happen again. May I take this opportunity to let you know that all feedback is gratefully received as we strive to ensure that all our guests leave us with lasting positive memories and we are just so sorry that this didn’t happen for you. I am looking forward to hearing from you. Yours sincerely, Nartrudee Lertsachakul Director of Spa
Written October 5, 2020
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Kenny Around The World
Bangkok, Thailand39 contributions
Bravo! 10 out of 10 Love it <3 <3
Aug 2020
No surprise why they are the best of the world (The Forbes Magazine). I had tried the spa from many places Bangkok and many cities around the world but I were most impressed of the services and facilities here. The facilities are gorgeous beautiful gold teak wood house nicely done decorated. The best of all are the service from receptionists thru the therapist (Miss Chanida), who were so polite and expert in providing my best aroma therapy massage ever. 10 out the 10 Bravo!! We shall be back again soon. <3 <3
Written August 5, 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

patrachai
Bangkok, Thailand33 contributions
Love the experience
Jul 2020 • Couples
Exquisite standard, I went with my husband for aroma massage. Both therapists, Weaw and Pui were excellent. They paid attention to our problems and made all efforts to heal them. Already book for goong back :)
Written July 7, 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Jonny
6 contributions
Wonderful spa experience - before, during and after.
Jul 2020 • Couples
The Oriental Spa experience was wonderful from the moment we stepped off the shuttle boat from the Mandarin Oriental hotel. We were led through a lush green garden to the spa where our masseuses welcomed us. The massage room was beautifully decorated. The massage itself was fantastic and deeply relaxing. Then post-massage snack and ginger tea in a calming salon area was the perfect finish.

We can’t wait to come back again soon.
Written July 6, 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Travelworlds1
Brighton, UK159 contributions
The worlds number 1 Spa, simply incredible.
Mar 2020 • Couples
I spent a wonderful birthday morning in the incredible spa. The staff here are the most welcoming and friendly spa staff I have had the pleasure to meet. From arrival here you are taken care of with a 5 * experience to best all 5 * experiences. The facilities are incredible and the spa is beautiful and stunning. The spa staff gave me a birthday I would never forget, I can’t thank them enough for their kindness. The MO spa I’d undoubtably the worlds number 1 in my eyes and I can’t wait to visit again.
Written March 16, 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

IstanbulSenator1
Istanbul, Turkey101 contributions
One of a kind
Jan 2020 • Solo
I stay in the Oriental every year since 25 years and use the spa services. Even after all these years it is breath taking to walk in there and be greeted by their lovely staff. The massage is wonderful and the rooms beautifully decorated. For me it is one of the best aspects of the Oriental Bangkok.
I would like to thank the entire spa staff for their warm welcome and Mr. Panuwat Sangkhaphet for his excellent massages.
Written February 4, 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Dear IstanbulSenator1 Thank you for such lovely comments. We are delighted to read The Oriental Spa has continued to meet your expectations “year-in and year-out” over a 25 year period. Khun Panuwat, the staff and I look forward to welcoming you back to The Oriental Spa next year. Kind regards Nartrudee Lertsachakul Spa & Wellness Director
Written February 5, 2020
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Michael W
63 contributions
Exceptional Bastien Gonzalez Pedi Manicure Studio at Mandarin Oriental Bangkok
Jan 2020 • Solo
I am so delighted that Bastien Gonzalez has partnered with Mandarin Oriental Bangkok to open an exceptional Pedi Manicure studio.

Ever since my first Bastien treatments, I have been thrilled by the results. Previously I had only experienced ordinary manicures and pedicures, but the Bastien Gonzalez treatment concept is something entirely different that delivers the best results. I never knew before that my hands and feet, my nails, and cuticles could be made to look and feel so fantastic.

Bastien Gonzalez treatments are so unique because they are based on a solid foundation of a clinical approach to podiatry. Therefore, they are holistic treatments that truly begin by healing and improving the overall health of one’s feet, legs, hands and nails. The results are astonishing, and the feeling of radiance and beautiful nail texture are incomparable.

At Mandarin Oriental Bangkok, the Bastien studio is a lovely space in the historic part of the hotel. The entire studio is so spacious and luxurious, that just sitting there while the lovely Miss Syrine works her magic on your nails, hands, feet and legs is a relaxing and indulgent experience just as satisfying as other spa treatments at Mandarin Oriental.

With Bastien Gonzalez, you really get the best every time. You are cared for on every level by the most lovely professionals, and they literally will not let you leave until perfect results have been achieved.

My advice is that if you are even considering a Bastien treatment, just do it! You will see and feel the results for yourself, and come to love the treatments as I do. Do not worry about how they may appear to be different from other manicures and pedicures you have experienced, because their difference is precisely why they are so exceptional. Trust me, you will understand what I mean after your first treatment and you look down at your hands and feet. Having a treatment is a wonderful privilege, and you will also very likely receive compliments from friends and loved ones when they notice your beautiful nails.
Written January 27, 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Dear michaelwZ2368LH Thank you so much for your kind review of your Bastien Gonzalez experience at Spa Studio by Mandarin Oriental, Bangkok. I am so glad you enjoyed your experience and took the time to share such a positive review. All our staff are well trained and highly skilled in order to make your experience a positive and memorable one. The team and I look forward to welcoming you back again soon to experience our award winning Bastien Gonzalez treatments. Kind regards Nartrudee Lertsachakul Spa & Wellness Director
Written February 4, 2020
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

xuanlocdoc
Big Rock, Illinois312 contributions
The BEST
Jan 2020
Great service great food great deserts. Outstanding buffet with every option. One is better than the other. If there is a better buffet anywhere in the world, I want to go!!
Written January 25, 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Dear xuanlocdoc, I would like to sincerely thank you for taking your time to rate us here on Tripadvisor. It is very rewarding to read that you enjoyed our restaurant and would be delighted to have you back soon. With kindest regards Felix Otto F&B Manager
Written February 5, 2020
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Sagar C
1 contribution
Fantastic Spa and Excellent Service!
Jul 2019
So I went to the Spa Studio at Mandarin Oriental earlier this year and came across it again now, I had to write a review!
First off, what an excellent experience! From the moment I entered and met with the reception I was greeted warmly and handed a welcome drink and fresh towel. Very welcome for this warm weather!
After changing slippers, I was taken to a very nice looking room, spacious, open, and overlooking another deck. Was definitely beautiful. Got changed and started my treatment.
I got a full treatment by one of the staff and Syrine who was extremely knowledgeable in matters of feet, nails, skin, and so much more. I actually left learning a lot about my own feet and hands and required future care for them. It took about 2 hours if i'm not mistaken, where they went on with the most thorough treatment I've ever had! Nails were done, shined up, and felt great.
I didn't realize that walking felt better after a treatment like this. I guess I shouldn't be doing my own pedicures at home haha.
Anyways, 5 starts for the team, the experience, and Syrine for a wonderful experience! Definitely want to try this again sometime!
Written January 3, 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Dear Sagarc1985 Thank you so much for you wonderful review of our Spa Studio, the staff and of your Bastien Gonzalez manicure and pedicure treatment. As you experienced, the Bastien Gonzalez treatments are more than just a simple mani/pedi and our therapists are very happy to share their knowledge on feet, hands and nails. Syrine, the staff and I look forward to welcoming you back again to experience another mani/pedi treatment with our Bastien Gonzalez therapists. Kind regards Natrudee Lertsachakul Director of Spa & Wellness
Written January 8, 2020
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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