Dear Manager, Hope you are doing well, my name is Eric from Hong Kong. I sent this letter to you as an appreciation for the services from your staff - Ms Ploy and Ms Fang, we would like to give gratitude to her. On 17Dec, We had confirm a booking with GoWabi for 90 mins Bright & Shine （Body Scrub + Warm Aromatherapy Massage) at Quan Spa Marriott Marquis Queen’s park Hotel. However, don’t know where goes wrong, when We approach your reception and found GoWabi issued a wrong electronic eVouchers to me, and caused my wife so frustrated. At this moment Ms Ploy and Fang interfere the case and rendered the extra helping hands to solve the case professionally. This compliment is one of the greatest ways of really showing our gratitude. Poly and Fang make us feel IMPORTANT!  As a customer service provider, (I am a supervisor of Cathay Pacific Airways First Class Lounge), serve the customers from the heart is a major part of my job. and frankly speaking the hospitality service from Ploy and Fang make me felt well cared. I am a man who thinks that all the good things should be appreciated so that is why I wrote this letter, and it's one of the greatest ways of really showing gratitude. From now I am definitely would recommend my colleagues and other customers about your intimate services too. Keep up the good work. Best Regards, Eric YUI Tel: 852 - 91696106 email：paogaoeric@gmail.com 19Dec2022

Quan spa is my favorite place to rejuvenate my body after my tough weeks . I have Aroma Therapy massage all the time and it is very relaxing. All my muscle pains disappear after the massage. The therapist names “Dear” is the best she is well trained and always do beyond the standard. Highly Recommended

I had a wonderful experience at Quan Spa (Bangkok Marriott Marquis Queen's Park) the past weekend with the 1-hr aromatherapy Thai oil massage treatment. It began with a delicate & rejuvenating footwash of kaffir lime slices, after which my very professional and knowledgeable therapist Pat launched into a treatment tailored to my body type and muscle/tendon responses. She also shared many useful bits of knowledge throughout the session. We chatted a bit, but by the end of the session, which concluded with some head acupressure, I felt so relaxed that I had fallen asleep. The rooms are lovely, equipped with a spacious shower and closet, and even a singing bowl. The welcome drinks and goodbye drinks are delicious, and the receptionists very polite as well. One of the highlights is also the nice scents and hot oil used during the treatment which include a mix of mint and olive oil. Definitely worth it if you're seeking a relaxing and professional spa experience in the heart of the city. I will be back to try their spa room with onsen (suitable for two persons).

I have been a regular at Quan Spa almost since the day the opened. I have had only positive experiences there. The front desk staff are very friendly and accommodating. They always treat guests with respect and care. The massage therapists are very professional and courteous. They have obviously been well trained. I have suffered back and neck pain for many years and they have been able to alleviate the pain. They have genuine empathy and understand your requirements. The ambiance is very good and the rooms are comfortable abd large with en suite showers. I would highly recommend Quan for anyone. You will find the experience very relaxing.

Upscale, high quality, attentive service of this chain-hotel spa. You definitely feel relax with professional treatment, spacious room, quiet and calm vibe. This spa makes you escape from the busy day and feel recharge.

I went to Quan for a Thai Heritage Massage and really enjoyed it. Without a doubt it is pricey compared to other massages in Bangkok. However, the place is clean, the staff very professional and the massage divine, so worth every penny.

Spa is nice with friendly staff. Were served drinks and cold towel before treatment. Room was spacious with nice view as spa is located on the 23rd floor of the hotel. Massage was so so. Asked for soft to medium but it ranged from soft to hard and were not very even and symmetry. Asked to concentrate on back and stomach but in the end, the masseur did more on legs so why asked in the first place? Didn't fall asleep during the whole treatment cos not very enjoyable. Was not served drinks at the end of treatment. Other places do as you tend to feel thirsty after a session. Overall, disappointing experience as I expected a lot more for the price I paid as compared to the cheap and mid range massage centers.

I was a guest at Marriott Marquis Queen's Park and decided to go down for a massage. Spa was lovely, staff was so kind and attentive, and Dear did a great job with my 90 minute massage. I would highly recommend and might just come back again before the end of my stay. I thought the prices were very reasonable for the quality and professionalism of the massage. Very pleased!

We had the Aroma Fusion Massage. We availed of the special promo of an additional 30 mins extra. It was the most wonderful experience! The masseuse are excellent!

I visited Quan Spa twice during our 2 week stay and both times had the Thai massage. On arrival they give you a local traditional tea to cleanse you followed by a soothing warm foot bath with exotic flowers and rich oil. The massage was wonderful and you can choose between light, medium or hard pressure. Afterwards you have a hydrating tea with sugared fruits. Such a delight. Thank you Dear and Jane for providing a wonderful experience.