Songserm Ferries

Songserm Ferries, Bangkok: Address, Phone Number, Songserm Ferries Reviews: 2.5/5

Songserm Ferries
2.5
About
We are the first company that specialized in ferry transportation throughout the Gulf of Thailand. The service provides for worldwide tourists and travelers who would like to visit the most beautiful islands such as Koh Phangan, Koh Samui and Koh Tao. PLEASE NOTE! We are a FERRY OPERATOR ONLY! We do not operate buses. If you traveling by bus to connect to our ferries, you are using a different company.
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2.5
202 reviews
Excellent
47
Very good
31
Average
13
Poor
20
Terrible
91

doug
King's Lynn, UK2 contributions
all good clean toilets
Feb 2020
booked this ferry to go to main land from komsamui to mainland donsak i found this fery modern clean you get on and off quickly as its passenger only so no waiting for cars lorry to off load and load up when i took the early ferry there was many emty seats the postive is the arm rest go up so giving you lots of room

negative as its a lot smaller than the car ferry could be a bit rough i f the waves are high
Written April 23, 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Ryan M
1 contribution
Bed bugs!!
Mar 2020 • Couples
Seats on the Ferry from Koh Samui to Surat Thani were infested with bed bugs! We sat on the lower level and after a few seconds of sitting down I had bed bugs all over me. Checked two different rows of seats and they were crawling with hundreds of both adults and baby’s! Bad photo attached as I had to screen shot a snap of a video I got and I can’t post the video
Written March 8, 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Pontus
7 contributions
A joke company
Mar 2020
Pretty bad, late, very bad service, no english and we needed to change at so many places to get to Krabi from Phangan.
Written March 8, 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Hrvoje U
3 contributions
The worst company on Thailand
Mar 2020 • Couples
Never ever! They are not a reliable company. First they were late, and then the trip lasted longer than expected!
Written March 7, 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

meriam j
Chiang Mai, Thailand2 contributions
The worst transport I ever took in thailand
Mar 2020 • Solo
Lot of stops to change the bus from koh samui to krabi , very very bad service, lot of delay and it s more expensive than many companies in thailand and which are much much better. There is almost no waiting rooms, you should wait to change the bus in very bad weather conditions, Bref don't book with them !
Written March 1, 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Lachlan
Ottawa, Canada1 contribution
Was left on the highway alone!
Mar 2019 • Solo
If you are with a friend and want a bit of an adventure for a cheap price booking with this company is fine as long as you keep your things near you and aren’t phased by long waits and unplanned transfers. But as a solo traveller I found the journey from Bangkok to Krabi pretty scary and unpleasant. I did a train from Bangkok to Surrathani and then a Songserm bus to krabi. I was assured by the guy at the bus station I was heading to Krabi but when I asked everyone on the bus they were told they were going to Samui. When I confronted the driver he shouted at me and told me if i didn’t believe him I should get off the bus. Was essentially kicked off the bus and left on the highway by myself in the jungle. The guy said another bus was on its way to take me to krabi and pulled away before I could protest. Waited there thirty minutes and was picked up by a pick up truck that drove another hour to a bus station in the middle of no where where I waited an hour and half for a “bus” that ended up being a mini van to Krabi. I arrived about thirty hours after leaving Bangkok and was actually pretty shaken up by the whole thing. So ya I would avoid them lol.
Written February 20, 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Daniela F
1 contribution
Worst company ever
Feb 2020 • Couples
We booked a tour from Koh Phangan to Krabi and it was the worst trip we ever had in Thailand. No information were given the hole day. We were late about 2 hours, had to change buses several times and wait for the new buses without information. Finaly we had to change to a minivan. Drop off point should have been Krabi town near the Pack up hostel. But we were forced to pay an extra fee for direct transport to the hotel (100 Baht per person, drop off at the original drop off point was not possible). The end of the story: the minivan driver (worst driver ever) dropped everybody at the original drop off point and denied to drive everybody to their hotels, although everybody paid for it. Don't book a tour with this company. They will cheat on you.
Written February 16, 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Angelica B
Mexico City, Mexico15 contributions
DONT USE THIS!!!
Feb 2020 • Couples
From Koh Phangan they overbooked the ferry, changed the trip from 8 to 10 hours, take out late 1 hr. Anybody in the bus speaks English. Driver took us to a restaurant like an hour 1/2 apparently owned by him!!! and as we been late at the terminal, practically obligated to buy the shuttle to my final destination (hotel near the airport) for 700 extra THB. Total 13 hrs tripping. My fly cross the world is shorter.
DONT USE THIS SERVICE, PLEASE!!!
Written February 10, 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Bianca
Vienna, Austria34 contributions
Never ever!
Feb 2020 • Couples
We booked the ferry from phangan to samui. is was chaos on the pier, nobody knows anything. the check in is confusing. and also we are delay.
Written February 10, 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

adamadam3643
Vienna, Austria3 contributions
Ferry phangan to samui. Never ever again.
Feb 2020 • Couples
Ferry phangan to samui: i have never seen something like this. Completly chaos, millions of people, everybody really unfriendly. Would never ever go again with this ferry. 12:30 was the departure. 13:00 and we are still waiting at the boat. Stay away from this company!
Written February 10, 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

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