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Review Highlights
Good service

On time pick up and arrival at the airport. Flexible in schedule change request. We will use them... read more

Reviewed August 26, 2017
via mobile
Hit and Miss this Trip, and Nasty Response to Feedback

We used Bangkok shuttle last year with absolutely no issues at all...5 stars. This year though we... read more

Reviewed September 15, 2016
Melbourne, Australia
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Traveler Overview
  • Excellent43%
  • Very good8%
  • Average0%
  • Poor8%
  • Terrible41%
1 week ago
“Great, reliable and efficient service.”
Oct 3, 2018
“Excellent service - use them every time”
Suggested duration: 1-2 hours
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Reviews (12)
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1 - 10 of 11 reviews
Reviewed 1 week ago via mobile

Used both bangkokshuttle and phuketshuttle during our holiday, a total of 4 times. Every time the driver arrived on time in a air conditioned vehicle. Booked online prior to our holiday, and our name was always clearly written at the meeting point at the airport....More

Thank hollyt0
Reviewed October 3, 2018

I always use Bangkok Shuttle when travelling up to Bangkok - the airport rep is always waiting in the agreed place and then escorts me outside to wait for the car to pull up (only 2-3 mins). Cars are always very clean and tidy. Can't...More

Thank lost_farang
Reviewed July 10, 2018 via mobile

They never met my family and I at 12:25am 30 June at exit door 4. My wife and I searched for 30 minutes from exit door 3 to exit door 5 with no luck. I eventually paid for a car from AOT counter at exit...More

1  Thank jersey552
Reviewed July 3, 2018 via mobile

Booked round trip - airport pickup to Soi 18 and return 48 hours later. Excellent service - drivers on time, polite and skilful at navigating the Bangkok traffic jams! No complaints - thanks.

1  Thank John K
Reviewed December 23, 2017 via mobile

I booked from airport to hotel and informed them that I will be late as some of my family needed to go through visa on arrival. The whole process is Super slow inefficient and depends on number of people ahead of you. Even though I...More

1  Thank GMan_SGP
Reviewed September 12, 2017

Rude customer service ever. I do not recommend this service. You better change your staff at your office she is rude.

1  Thank danielwellington2017
Reviewed August 26, 2017 via mobile

On time pick up and arrival at the airport. Flexible in schedule change request. We will use them again next time.

Thank Hiro323
Reviewed July 8, 2017 via mobile

My flights got delayed due to air traffic control issues. I informed Bangkok Shuttle of the change in schedule, they said not enough time given(4hrsnot enough no?). They refuse to give refund or even assign a car to meet me for new pickup time. I...More

Thank David H
Reviewed March 4, 2017 via mobile

We booked Bangkok Shuttle as we have used there other service Krabi Shuttle. That service was great! We arrived at BKK. Went to were they said we were to meet. There was a sign with my name on it and a phone number to call....More

2  Thank ruger007
Reviewed September 15, 2016

We used Bangkok shuttle last year with absolutely no issues at all...5 stars. This year though we had a major problem on arrival. Despite advising them we had an 81 year old with us we were unable to find meet and greet person on arrival....More

Thank MargaretPowell
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