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Eagle Treks and Expedition P. Ltd. & Heli Tour Private Day Tour

Kathmandu, Nepal
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About Eagle Treks and Expedition P. Ltd. & Heli Tour Private Day Tour
Greetings from Nepal! Eagle Treks! The specialist for adventure tourism in the Himalayan range and Trekking in Nepal. Trek with us and have the opportunity to explore the amazing diversity of the Himalayas. If you are searching an experienced tour operator in Nepal to handle your trekking in Nepal and organize your tour comfortably, we will be the right choice. Nepal is the great country for Adventure and Cultural tour.
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Eagle Treks and Expedition P. Ltd. & Heli Tour Private Day Tour
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79Reviews1Q&A
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Enoc M wrote a review Mar 2018
1 contribution
Great experience. In the balance, cost benefit i am satisfied. Purna, my guide, is an excellent boy. The company in general gave me a good service, attentive to my needs and giving timely follow-up to my doubts before and during the tour.
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Date of experience: March 2018
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Response from eagletreks, Owner at Eagle Treks and Expedition P. Ltd. & Heli Tour Private Day Tour
Responded Apr 10, 2018
Dear Enoc, Thank you very much for your review. We appreciate your experience in Nepal and what to serve you time and again for the days to come. We request you to follow "tell your friend" about Nepal and us on the way back. Once again thank you very much for your great effort. Ramesh
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hans b wrote a review Oct 2017
Seville, Spain8 contributions5 helpful votes
This was our 8th visit to Nepal and based on the internet reviews we contacted Eagle Treks and working with Ramesh decided on a 15 day Tamang Heritage Trek. Unfortunately from the start it was a negative experience. Instead of going with the bus, we ended up in a car for a trying ride of 9 hours. On the way we picked up our porter who had never done this before and did not know the area. But the main issue was our guide Rajan. We had agreed with Ramesh that we would pick our own lodging and Rajan was not happy about that and gave us a bad attitude and no help. But the main problem was that he was not guiding us at all. He was never near us and more than once we took the wrong road and he would be shouting at us to walk all the way back. When we confronted him he was supposed to show us the way as our guide, he said it was our own fault because we should read the signs ???!!!! And he said he had to stay with the porter to motivate him, so he could not guide us??!!! Unfortunately one of us got sick and we had to end the trek. When we informed Ramesh about the behaviour and attitude of the guide, he did nothing. He only said that the problem was the porter and that he found out he had no experience in the area. But he hired the porter, so he should have checked that beforehand!Ramesh did in no way adress or acknowledge our issues. We paid good money for a 15 day trek and got nothing for it, just some days in a very bad atmosphere. We do not understand how all the other reviews can be so positive? Probably we had the wrong guide, because in non of the reviews Rajan is mentioned. But apart from that we would expect Ramesh, as owner of the company, to be more client oriented and professional in his communication and aftersales. After 7 very positive experiences in Nepal he managed to make the 8th one an awfull on. And that is too bad
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Date of experience: October 2017
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Response from eagletreks, Owner at Eagle Treks and Expedition P. Ltd. & Heli Tour Private Day Tour
Responded Oct 31, 2017
Thank you Hans and Katja for sharing your experience. We supposed to provide you the bus ride to and from Syabrubeshi but we applied the jeep instead of bus. After seeing your age and to respect it was your eighth visit to Nepal. We feel jeep might be easier than the bus ride. You had save about an hour driving because of the jeep ride. The second part, our staff report us, you had to stop the trek due to your health issue. You also agree with this in one point. As far to your complains, you paid for the 15 days trekking got no service! You can read the term and condition clearly. It says, "In case of incomplete trek due to the customers' problem sickness and unfavorable weather, the amount paid for the trekking will not be refundable." I still want to thank you sharing the review. Ramesh
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nonabudd wrote a review Aug 2017
Christchurch, New Zealand2 contributions1 helpful vote
We employed Yadab Itani of Eagle Treks as a guide for 4 months to do the Great Himalayan Trail. Although hired as a guide he was much more than that. Fit and strong, he was always willing to assist when needed. Knowledgeable and passionate about his culture and country. Now experienced in all regions, he would be an invaluable guide for any one trekking in Nepal.
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Date of experience: May 2017
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Response from eagletreks, Owner at Eagle Treks and Expedition P. Ltd. & Heli Tour Private Day Tour
Responded Mar 31, 2018
Dear Mum Thank you very much for your wonderful review on this site. We have no words for salutation, we only can say this is your kindness. We are looking forward to welcome you in Nepal for the days to come time and again. We promise to serve you from the theme of our business " satisfaction is our motto" and we also believes as forever this is service oriented business rather than others. Once again thanks to you and whole for your family. We are hoping to welcome you in near future. Ramesh
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Cécile C wrote a review Jul 2017
5 contributions
Eagle treks is a great agency, and Yadab is an awesome guide. I did a very long trek accross Nepal with Yadab Itani (including Kanchenjunga base camp / Everest Region / Makalu Region / Annapurna, Naar & Phu / Upper Mustang) Yadab always made sure that everybody in the team was feeling good, always keen to help, and very nice with a perfect english :-) If you are looking for a trek anywhere in Nepal, do not hesitate!! You should contact Eagle Treks!
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Date of experience: March 2017
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Response from eagletreks, Owner at Eagle Treks and Expedition P. Ltd. & Heli Tour Private Day Tour
Responded Aug 28, 2017
Thank you Cecile, It was our pleasure to have introduction with you while you were in Nepal. We hope it was the same for you too. Thank you very much for your wonderful review on tripadvisor. We did nothing as you mention on your review but we only did our job. We value the customer interest and the importance of their holiday while any one are with us. We know the theme of our business and also believes on "Guest are God". All of our guide are equal smart as yours and does the same to anyone. Once again thank you very much for the response and looking forward to welcome you and yours for the days to come in Nepal. Ramesh
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Puneet Kapoor wrote a review Jun 2017
New Delhi, India12 contributions11 helpful votes
Oh what an Experience I had!! I am extremely fortunate to have used the extremely professional n superly well informed gentlemanr Brush, o boy o boy Well I was suggested by my fellow em to visit Eagle treks n expeditions for my treks. Well as luck word haVe it, I went to their office and was greeted nicely by the receptionist and on her advise was directed to this Gentleman Mr Brish. I was extremely pleased to meet him as he was well turned out, soft spoken and had an appealing personality I was well guided by him, he knows his trade very well. He advised me the best and cost effective trek I cod have. Full marks to this supremely knowledgeable professional officer Mr Brish. I was certainly get back to him the next time I am in Nepal. Thank-you
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Date of experience: May 2017
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Response from Yb_ni, Owner at Eagle Treks and Expedition P. Ltd. & Heli Tour Private Day Tour
Responded Jun 5, 2017
Thank you very much! This is our pleasure to know that you had enjoyed the trek with us. As we mention on our sitting at office before trek was picking up, we did the same on your entire trip, We value the the interest of our client with timing and the budget as well. We have 99% satisfied customers till the date. We know this trade from the grass root and we fix the trek staff accordingly. We did the same on this trek too. Our 40% business runs from the recommendation, 46% web marketing and 2% local market and rest are the re visitors. I thank you once again for this review on tripadvisor. Ramesh
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