My wife and I are novice trekkers and decided to do the 4 day trek to Poon Hill. All 4 days were well planned and manageable with around 4-6 hours trekking each day, leaving early each day and arriving at our accommodation for around lunch time.
Before the trek, we had a briefing and were given a bag (as we paid for a porter) and a down jacket each, which was necessary.
Our guide, Shiva, was very informative and friendly, and planned a great trip; his English was excellent and he communicated between us and locals flawlessly. Our porter, Saha, who was lovely and made a real effort with us, wanting to know more about us and home lives.
We would highly recommend.
Do note: we booked through Bookmundi and the food exclusion was not clear. Any food or drink for yourselves are excluded. Guide's food and drink is covered in the price.