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Never travel with fishtail. Recently I have travelled to Nepal for a week. The Fishtail was the travel agent in Nepal for us arranged through a Indian Travel agent. We had very bad experiences with them as under- They are cheat and want to extract as much as money from you as possible. Their fishtail agent came to welcome us at Kathmandu airport and gave us a complimentary sim. The SIM was with zero balance against their earlier promise. Then we in a natural way asked him to recharge. We asked him howmuch , he said 500. We thought why to go other places pay him only. On the next day itself the sim stopped working for non balance, we realised the guy cheated 500 from us. But cud not do anything. It was a surprise against the honest image on Nepali people we thought it may be a one time incidence. During our travel one of the place to visit was Jomsum. A vehicle was promised to pickup and drop by fishtail. however no vehicle arranged. Half of the luggage we had to carry to nearby Hotel and pay to coolie also. Same thing happened while returning , no pickup arranged , the hotel manager dragged the suitcases on the potholed roads very badly and damaged the suitcases. Again we had to pay to other locals for helping in carrying luggage. But no vehicle arranged. Though we were charged for the same by Fishtail. . FELT badly cheated, again the honesty of Nepali people went for a toss. In Jomsum again we had booked a private vehicle to go to Muktinath and return through the Fishtail. The hotel manager informed us that your vehicle is sharing vehicle and to make it private you have to pay extra 5000. Finally we spoke to travel agent, the Indian travel agent and after lot of followup they arranged a private vehicle. We realised that it was a plot to send us by a shared vehicle and save money against the charges of private vehicle. If we would have not protested only shared vehicle wud have been given to us. Again felt Cheated by Nepali people and the travel agent. We were staying in Pokhra for 2 days in all. The Agent promised us site seeing whole day and sent the list of 4 places. We believed it to be true and booked and paid amount. Finally it was only 3 hour site seeing all in city with very little travel for which whole day charge was taken. Again we felt cheated by fishtail. Then we negotiated with driver and he took us to some important place and charged rs 3000 extra. Next day in pokhra again the hotel waterfront charged us 800 for going to a cable car base station which was hardly 2 km away. On enquiry later we found that the local taxi was charging only 150. Again felt looted. The most frustration came when . We had booked a scorpio for return from Pokhra to Kathmandu. And paid 15000 for the same to fishtail. Earlier while going to Pokhra we realised that 7 hours travel on road is not worth and we asked Fishtal well in 3 days advance to cancel the vehicle and arrange us flight ticket from pokhra to Jomsum. The agent refused saying my vehicle is standing there. ( though the drivel told us that he is returning right away ). So we know they are lying. We tried through our Indian agent also but he was of no help. So finally we had to pay 16000 for flight booking and no adjustment of earlier paid 15000 was done. We told them to give us some complimentary site seeing but they refused. By now we got totally disappointed by dishonesty, unethical behaviour and cheating methods of Napalese travel agents. We always had high regards for Nepalese people. But it vanished. They were no different and just wanted to make money from the helpless travellers. One more incidence on the final day site seeing was booked in a scorpio . Instead of that a Toyata vehicle was sent and the AC was not working. It was very hot in Kathmandu and we suffered a lot. We made complaint to their coordinator but she didn’t bother to reply. A horrible unforgettable experience. Finally the Nepal trip given us many messages- 1. Lot of followup needed to take desired services from fishtail. Don’t assume anything. 2. Be ready to charged high at every place. Every moment. 3. Never take help of FISHTAIL travel agency. They are cheaters. 4. They don't consider refund or compenstory plan for any change in tour programm. 5. All flights tickets booked by fishtail were costlier then rates showing on internet. 6. All Nepalese are not honest. Never use FISHTAIL…
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Date of experience: May 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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We were a group of 4 and had requested a luxury holiday of 5 nights covering Kathmandu and Pokhara from 29.11.2021 to 4.12.2021. Beginning from ticketing, selection of hotels, and other requirements, the team fishtail did everything perfect. Hassle free airport transfers and smooth check in at hotels - Hyat at Kathmandu and Pokhara Grande at Pokhra and every other requirement. There was never a moment of regret of having chosen fishtail. Pooja and Anoop were outstanding. Perfect getaway with perfect hosts. Well done Fishtail. We are looking forward to be with you again.…
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Date of experience: November 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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My guest are very happy to best services and very nice Hotel accomodaton with local transportation even also arrange by flight Muktinath Darshan. Thank you very much for Fish tail team. very nice..... !!! Form: J c flyes travels N tours -Vadodara (Gujarat) - 91 9825551670
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Date of experience: August 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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It give us immense pleasure to give feedback for the services & hospitality of Fishtail to our group visited in Nepal in the month of September 2019. Whole staff of Fishtail is very supportive and enthusiastic. All queries related with the tour solved quickly by the Fishtail. Awesome Hospitality. In the end I want to say to whole team of Fishtail that thank you so much guys for handling our guest without complaining & without involving me you guys solve everything by your own. I can must say that we will always prefer Fishtail for all our Nepal queries. Thank you so much Fishtail for your excellent service & hospitality. Regards Prateek Aman Phoenix Travel and Tourism Phoenixtandt@gmail.com 8192997664…
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Date of experience: September 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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I & my wife landed in Kathmandu on 11 August and our bad experience with Lead Nepali Sherpa started.
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Date of experience: August 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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