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About Dens Safaris
Exploring Zambia wilderness beauty as we visit Kafue National Park, Lower Zambezi, South Luangwa, Victoria Falls among others on your budget. offering Day trips to Chobe National Park, Victoria Falls, Lower Zambezi and Kafue National park to people with limited time. Botswana, Zimbabwe, Malawi and Namibia among our destinations covered Africa and its beauty is what we offer
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Dens Safaris
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mike w wrote a review Dec 2019
Begur, Spain2 contributions1 helpful vote
It was our first time in Africa and Dens Safaris was recommend to us by our colleague who happened to have travelled with them 5 year ago. Dens Safaris put together a full 3 weeks itinerary for us with all accommodation, meals and activities included covering Botswana, Zambia and Zimbabwe. Working on an itinerary and different options was smooth and seamless which overall made us book a trip with them as they sold an experience to us. Plenty of Timely follow – up and thoughtful alone each step in the process. We paid a 50% upfront payment as requested by them to confirm a booking, we didn’t have a problem with this due to our Colleagues recommendation and the relationship we had created from the start in the process of planning the trip. Later after making a booking and few weeks to our departure dates my husband decided we look at reviews, this was 2 weeks before travel time and oh my!!! Doubts about the Trip started coming in after seen a couple of bad reviews. We contacted our Colleague who had recommended this outfit and he advised we cancel the trip but we realised this was too late as there cancellation policy. Our Daughter encouraged us to give them a benefit of doubt and go ahead with our trip. Finally it was departure day, Its not reassuring when you are travelling a long way from home to know there won’t be any problems along the way. Upon Landing we meet Denver who was our Tour Leader and was with us the entire trip, we had our pre-departure Tour briefing which made us relax and felt more comfortable as he assured us of a great trip. All the arrangements were seamless with only one hitch (not the fault of the Outfit but the lodge who seemed to have been forgetting our meals preferences even after telling and reminding them ourselves a hundred times) but what could we do!! This is Africa!! We had specialist guides in each of the parks and other attractions and found the whole experience to be an excellent one especially our last 4 days of the trips in Manapools with Our own Private Chef from the Dens Safaris whose Meals are unbelievably Tasty (I still get recipes from him) Overall our experience was top notch from booking, to game drives, Internal Flights to visiting the falls all the way thru our return to the airport for our flight back home, definitely exceeded our expectations. Special mention to Denver Our Tour Leader who was helpful, made us feel comfortable, safe and excited all at the same time and knew what he was doing. His knowledge and flexibility made the trip an outstanding - once in a lifetime experience. If I had an opportunity to visit Africa - I would use them again
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Date of experience: September 2019
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SundaraMoorthi79 wrote a review Aug 2018
Sivakasi, India130 contributions28 helpful votes
We 6 friends booked from India for 8 nights (3 nights in lower Zambezi and 5 nights in south luangwa). Package includes proflight connectivity from Royal airstrip to mfuwe. The day 1 and 2 went well. On day 3 night he came to us and said there is issue with the flight and we should pack and leave by midnight and a long night travel back to Lusaka on a cramped van, so as to get the flight to mfuwe from there by morning 7 am. We have left out of no choice, went back to lusaka 4hrs and reached by 7.30am that is 30 minutes delay, again his mistake. Finally he booked the next flight and we reached mfuwe. We came to mfuwe and the marula lodge did well for next 3 nights. On 7th day we were to transfer to zikomo lodge in nsefu sector. But Denver said he is upgrading us to a bush camp. After few hours we came to know that we have been downgraded us to a very small newly coming bush camp. ( Cost cutting) Also we are loaded to a safari vehicle and taken to two hotels for lunch and literally we went hungry with no clue. He left us at a hotel and went to get mayoness for salad and came back after 1 hr. Last day when we came out of the park, we were stopped at park gate by officials that we have entered park without paying the park fee and they said they have rights to detain us. It was truly shocking bcos we have paid to Denver for that a day before. He came and paid after that as we waited on the gate for 45 minutes like some wrong doers. Finally he missed a hand baggage trolley of us in his van and never returned back. We went for a adventure trip and ended up in daily adventures with Denver. Beware he runs business without any money and all bookings are done only on very last minute, which you will end up in trouble every day. Beware Beware Beware
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Date of experience: July 2018
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