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Focus East Africa Tours Ltd

Kampala, Uganda
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About Focus East Africa Tours Ltd
gorilla trekking, chimpanzee trekking, nature walks, cultural tours, game drive, boat cruise, Kayaking & Canoeing,Sightseeing Tours, Walking Tours, group tours, city tours, Hiking & Camping Tours, off road tours, honey moon tours and lion experience in ishasha
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Focus East Africa Tours Ltd
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Lilibeth wrote a review Aug 2021
Kampala, Uganda10 contributions1 helpful vote
Nairobi city is finally off my bucket list 😚😚😚 I had great time in Nairobi national park and then visited the Giraffe center and the Museum. Everything was perfect. I recommend 2 or 3 days within Nairobi to full explore the best of Nairobi including a visit in Nairobi national park just about 30minutes drive from the city centre or visit some of the attractions in the Nairobi city. It's all worth a visit. Ken planned my trip and David was my guide. They are both wonderful people
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Date of experience: March 2021
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Michael Macke wrote a review Aug 2021
1 contribution
My party did the 6 Day Masai Mara/Serengeti Tour. The wildebeest migration was about over when we arrived in Masai Mara. Our guide (Eric) did an unbelievable job. He got us close enough to watch migration. I was able to get pictures of all five of Africa's Big 5. The highlights were very close pictures of the elusive leopard and four cheetahs. Our guide in the Serengeti (Mickdad) were extremely knowledgeable about the Serengeti. Again was able to see all five of Africa's Big 5. The highlight was two female lions on the hunt and two leopard cubs at play. Our driver (Jackson) did a great job getting us to the airport in time for our flight. Our Safari contact (Joy) was very helpful with my many questions. This was a dream vacation . I highly recommend
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Date of experience: August 2021
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Robert M wrote a review Feb 2021
3 contributions1 helpful vote
I was very happy that I went on this trip and very happy that I used East Africa tours and that Joy helped me. It is true everything was not perfect, but that is expected from this traveler. I have been to 71 countries now and I don't remember any perfect trips. I do not at all recommend the Forest Lodge in Kampala, Uganda. I did get to see the big 5 in the Serengeti plus lots more than that. There is nothing that can take the place of watching a big male lion and his brother come walking past you from 10 meters away. Being stared down by a huge buffalo and a male elephant because a baby was nearby. It was truly a thrilling and adventurous trip. I recommend it to all. I had a guide Aggrey in Tanzania and the Serengeti, he truly went above and beyond to help me and guide me through the Serengeti, Ngorongoro Crater, a day trip to hike Mount Kilimanjaro and even inside Kampala including getting me from and to the airport. I would highly recommend him. When going to Uganda for the gorilla excursions, I had a guide, Hassan who did a remarkable job. I got exactly what I had hoped for which was an intimate encounter with a troupe of gorillas including several silverbacks and a baby as well. It was just thrilling to say the least. This is the time of covid, so there were obstacles, but Hassan and Aggrey both helped me greatly to get the testing I needed while there. I highly recommend this tour now even with covid since money goes further, and one does not have to deal with crowds or dust. It is the perfect time to go now. I had a wonderful time, and when I go again I will deal with Joy and with luck, Aggrey and Hassan who are both true professionals and a joy to be around. I asked lots of questions of both of them, and they were patient and informative. Go now, you will thank me later.
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Date of experience: January 2021
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Michael W Burnett wrote a review Oct 2020
5 contributions1 helpful vote
I usually do self-guided safaris in southern Africa and had been to East Africa before but was travelling there for the first time with my wife (we're both Californians) and wanted to be able to enjoy my safari in Tanzania without the worry and distractions of navigating for the first time a large unfamiliar area with minimal signage. Having enjoyed in the past the benefits of having a driver/guide and personal Land Rover, ie, without needing to accommodate strangers, the cramped conditions of a shared vehicle, nor others’ schedules, I found Focus East Africa Tours was willing to design a customized safari plan that allowed for travel to the four northern game parks we wanted to visit, while getting us to the Arusha airport on time for our flight back to Jo’burg on the final day of five. I have been to East Africa in both the high tourist-density dry-season and the wetter off-season. We went in the off-season this past January, which I highly recommend you consider. At that time there are dramatically fewer tourists and vehicles, and in the open savannah terrain of East Africa (unlike in more heavily vegetated southern Africa), all the animals remain quite visible. The green grassy landscapes are also much prettier and the temperature cooler than in the sere, hot and crowded dry-season. Importantly, the afternoon/early evening rains keep the dust down, on which you would otherwise be choking all day. This area of northern Tanganyika territory, as it was then known, is the setting of Hemingway's 1935 travelogue The Green Hills of Africa, based on his December 1933 safari there. That said, the best time to go remains: when you can. Our mid-level accommodations were comfortable and more than adequate and the food very good everywhere. We had an excellent, knowledgeable, reliable, and very experienced driver/guide with an off- roadworthy pop-top 4WD vehicle in excellent condition. We saw the "Big 4 1/2", substituting quite a few cheetah for leopard this time, and in the southern Serengeti we saw a pair of the largest male lions I have ever seen anywhere. Enormous! These were easily 500+ pounders and only about 15-20 feet from our Landie - a sight not to be forgotten! Focus East Africa Tours came through on all their promises! I highly recommend Focus East Africa Tours for those wanting a customized safari plan to accommodate your time, your budget, and your flight schedules. Plus, they are easy to work with. Check them out!
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Date of experience: January 2020
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Tyler G wrote a review Aug 2020
Syracuse, New York2 contributions1 helpful vote
Let me start this out by saying that while this experience was not exclusively bad, there are far too many other options out there for safari companies to book with. You should not do yourself the disservice of settling with this company. We had the misfortune of booking with them ourselves and paid the price for it time and time again during our trip. We booked a planned 8 day safari trip in Tanzania with a primary goal of viewing parts of the Great Migration through the Serengeti National Park. The booking agent with the company gave us an itinerary which included various safari park drives, local tribe visits, unique experiences and lodging. Primary among our wishes communicated to them was our desire to view the Migration during our safari, visit and see Mt Kilimanjaro, and we requested a horseback safari as we thought it would be a nice and different way to view game animals. The safari began fairly as expected, with our pickup from the airport by our safari guide that was to be with us for the duration of the trip. He drove us to our first lodge, a decent place situated in a location deemed by the guide as well as the hotel staff as "dangerous" to leave the hotel grounds. Immediately upon arrival, we were sat down in the lobby and given a brief rundown of the itinerary that we had been emailed previously. It seemed a bit overkill given he essentially read directly off the same plan. Following this, he requested final payment for the remainder of the cost of our safari. The company employee we had booked with indicated that there would be no problem paying the remainder with a credit card - this, however, was not the case as they were very pushy about us paying the quite large sum of money in cash. When we told them we did not have the cash on us as we planned to pay with credit card, they attempted various times to push us into going to an ATM to retrieve the cash before finally agreeing to allow us to pay with credit card. This circus was the first to interrupt our trip and lasted most of the first day at the hotel and into the second day during our tribe visits. Next up on the list of issues was the complete omission of multiple parts of our trip. It became evident quickly that a MAJOR aspect of our trip, the Great Migration, would not be viewable at all, though we were assured by the company that we would likely see it. Upon speaking with our guide, we found that we had nearly zero chance of experiencing the migration during this time of year. This was a HUGE blow to our plan and was a serious detractor for our safari. We then found that our horseback safari was not only not booked as a safari (it was just a horseback ride in hotel grounds), but that they had cancelled it and didn't even tell our guide about it in the first place. The guide contacted the main office, who attempted to book another random horseback ride in Arusha, which was not at all what we had requested or wanted. Furthermore, the horseback ride in Arusha was proposed for our final day of our trip, which was supposed to be our trip to Mt Kilimanjaro. When we informed the guide of this, he indicated that he had never even been made aware that we wanted to visit the mountain. He also told us that we did not physically have enough time to actually get to the mountain and back to the airport for our departure flight in the time allotted on our itinerary. During all of these problems, we were offered little to no support in determining alternative options and had no internet connection to even try to solve the problem on our own. The company was entirely unhelpful and even denied their own negligence time and time again during email conversation. They offered us little in way of apology for the extreme amount of stress caused during our VERY expensive trip that we saved up for and paid to have a once in a lifetime safari. The summary of the above: 1. Company demanded cash payment upon arrival for remainder due even after agreeing to credit card via email prior to arrival 2. Great Migration was assured as being viewable during this part of the season. Upon speaking with 18 year experienced guide, were told that the migration is NEVER likely during that time of year other than the small remnants of animals moving slowly 3. Horseback safari not only not provided, but didn't even exist as a real option 4. Mt Kilimanjaro trip was not offered after included on our itinerary. Found that the time allotted for the trip wasn't even physically possible to achieve Again, I want to re-emphasize that we were offered NOTHING in compensation from this company. We were dismissed and given little to no support during the complications and omissions during the trip. There are literally dozens of other reputable companies to choose from that offer the same thing - just do your research and pick a different one. Do not settle for East Africa Tours
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Date of experience: July 2020
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Response from focus east afri... S, Public Relations Manager at Focus East Africa Tours Ltd
Responded Aug 31, 2020
Hello Tyler. It is unfortunate that you are displeased however in our defense; 1. About the cash payment on arrival, you with the office agreed to pay 50% in advance to book your trip and pay the remaining balance on arrival after you were not comfortable paying full amount before arriving. This money was to facilitate your trip. 2. About the Great Migration, this was a factor of nature as there are other people who have been and are still viewing the Great Migration as it is the season 3. About the horse back ride, the hotel that offers this activity was still closed due to the COVID 19 lock down at the time of your travel which was not our expectation. This however was substituted with a visit to Arusha national park for a game drive which you chose over the other option we offered of a horseback ride in Arusha. 4. Mt. Kilimanjaro was not an individual activity but rather an enroute sight seeing from arusha to the Kilimanjaro International airport. In our view, the tour activities where done successfully besides the horseback ride in the park which we substituted with a game drive in Arusha national park and the great migration which due to nature. Lastly this trip was done during covid 19 period. Kindly who ever is following us, kindly go through the itinerary and analyse Tyler's complaints and compare it with the Itinerary. The judgement will remain with the person following our evidences. 8 days Tanzania safari Day 1 (23rd July): Arrival – Arusha Upon arrival at Kilimanjaro airport, you will be met by your driver who will welcome you and brief you about your safari. After briefing, you will proceed to your hotel for dinner and overnight at Tulia boutique hotel and spa. Day 2 (24th July): Arusha to Lake Manyara National Park You will have an early breakfast at your hotel in Arusha and then proceed to the nearby town of Mto wa mbu for an experience with the local community. You will engage in a variety of activities as you learn more about the way of life of the local community such as visiting the plantations, seeing local arts and crafts. After this experience, you will proceed to Lake Manyara national park where you will have an enroute game drive as you head to your lodge. You will see wildlife species such as elephant, giraffe, buffalo, zebra, antelopes among others. You will also see the tree climbing lions in this national park as well as a variety of bird species in the national park. You will proceed to your lodge for dinner and overnight at Twiga lodge. Day 3 (25th July): Transfer to Serengeti national park You will have an early breakfast at your lodge and then check out of your lodge. After checking out of the lodge, you will have an enroute game drive as you proceed to Serengeti national park. You will have a stop in karatu where you will interact the local community of the Maasai. You will learn more about the way of life of the Maasai such as their traditional arts and crafts such as beaded necklaces, earrings, bracelets, traditional houses of the Maasai known as "manyattas", nomadic way of life of the Maasai, traditional dress code of the Maasai, listening to folk stories of the Maasai among other activities. After this experience, you will enjoy a scenic drive as you continue to Serengeti national park. You will drive through the Ngorongoro conservation area where you will enjoy the beautiful scenery as you continue to Serengeti national park where you will check in at your lodge for dinner and overnight at Osinon camps and lodges. Day 4 (26th July): Serengeti National Park You will have an early breakfast at your lodge ahead of the full day wildlife viewing activity as you explore Serengeti national park. During the most rewarding game drives in the wilderness, you will see the nocturnal animals returning from hunting, the big cats walking dawn to look for the prey of the day and many more animals like Hyenas, Zebras, Impala, African wild dogs, Serval cats, and many other species. You will have lunch in the wilderness of the national park as you watch the wildlife species grazing in the distant plains. In the afternoon go for another game drive in search for what we missed mostly in the morning. In this time most big birds are active like Ostriches, secretary bird, Kori Bustard, Martial Eagle and many more. Still we will be seeing a wide range of animals at the game drive retire for dinner and overnight at Osinon camps and lodges. Day 5 (27th July): Serengeti full day You will have an early breakfast ahead of another wildlife viewing experience in Serengeti national park. You will see various attractions within the national park such as the retina hippo pool where the Orangi river meets seronera river. You will see many hippos in the pool as well as other wildlife species grazing in the nearby plains. You will have lunch at the picnic spot not far from the hippo pool as you enjoy the beauty of nature around you. After lunch, you will have another game drive where you will see a variety of wildlife species such as cheetah, jackal, hyena, serval, aardvark, pangolin, porcupine, crocodiles, giraffe, python among others. After your game drive, you will continue to your lodge as you enjoy the beautiful sunset in the national park at Osinon camps and lodges. Day 6 (28th July): Transfer to Ngorongoro Crater After early breakfast at your lodge, you will drive to Ngorongoro conservation area for another wildlife viewing experience. You will visit the Olduvai gorge which is an archaeological site where evidence of human evolution was discovered by Dr. Louis and Mary Leakey. Later you will continue to Ngorongoro crater rim for a hiking on the rim of the Ngorongoro crater with an armed ranger/guide where you will see a variety of wildlife species such as elephants, rhinos, buffalos, giraffes, lions, leopards, zebras among others. You will also see flamingos at Lake Magadi which is found at the crater. After this experience, you will proceed to your lodge where you will check in and prepare for your horse riding experience. You will have a horse riding experience around the estates as you enjoy beautiful views of the coffee laden hills and the relaxing environment around the lodge as you watch the beautiful sunset. After this experience, you will return to your lodge for dinner and overnight at the Hhando coffee lodge. Day 7 (29th July): Transfer to Tarangire National park After breakfast at your lodge, you will proceed to Tarangire national park for an experience of searching for the various wildlife species in the national park such as large herds of elephants, lions, cheetahs, leopards, Kudu, Oryx, Gerenuk giraffes, zebras, hartebeest, wildebeest, elands, impalas and many bird species. You will have lunch in the national park and enjoy the beautiful scenery around you. After lunch, you will have another game drive in search of other wildlife species and later continue to your lodge for dinner and overnight at Roika Tarangire lodge. Day 8 (3oth July): Transfer to Arusha After breakfast at your lodge, you will have an enroute game drive where you will see a variety of wildlife species since they are more active at this time of day. After this experience, you will proceed to Arusha at Mt. Kilimanjaro after which your guide will drive you to the airport which will be the end of your safari. Price inclusions -All safari activities as noted. -All ground transportation in 4×4 vehicles with viewing roof. --Services of professional English-speaking driver/guide and lodge/camp staff. -All accommodations. -All National Park entrance fees -Government taxes. -1 liter of bottled water/daily/person in the vehicle. Price exclusions -Tips for guides and lodge/camp staffs. -Beverages at the lodges. -Optional visit to Olduvai gorge -Personal expenses.
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