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New Horizon Tours and Services

Features Animals
Kigali, Rwanda
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About New Horizon Tours and Services
Tour Operator based in Rwanda run by indigenous wildlife enthusiastic individuals offering custom made safari packages in East Africa; Rwanda Experts.
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Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
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j s wrote a review May 2021
19 contributions3 helpful votes
Amazing experience!! The two classes I visited consisted of about 20-30 children around age 12. The principal first asked me to introduce myself and then speak to the kids on any topic of my choosing (was not quite prepared to give an impromptu speech/lesson, but it went well), followed by about 30min of q&a. It really provided a window into everyday life in this country just to hear the kinds of things the children were curious about and the perspectives they shared. There was also a brief period of speaking to the principal about how the school is run and some of the challenges of running an institution like this in Rwanda. There was another brief visit to sit in on a science class, where the students were being taught and quizzed on the circulatory system. Before I left, one of the classes gave me a stack of letters they had written together while I was up about the school, which were all well written, enthusiastic, and courteous. A great and unique experience, one I wish I could replicate in every country I visit. (Note: As of May 28th when I took the tour, a negative covid test within 120 hours prior to the tour was required. Also noteworthy, I needed to take a covid test for other reasons after the tour and my driver was nice enough to take me to the testing center, wait for me, and then take me back to my hotel! It was much appreciated!)
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Date of experience: May 2021
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Response from newhorizonrw, Front Office Manager at New Horizon Tours and Services
Responded 2 weeks ago
Dear JS, We are glad that you liked this experience, kids loved your visit too and the school leaders appreciated your visits and gifts to the kids. We hope that you will be a great ambassador of Rwanda while back home. Warm greetings, Yvonne
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Sinza wrote a review Apr 2021
Nairobi, Kenya103 contributions10 helpful votes
I contacted New Horizon tours and services after seeing good reviews about their services and I was not disappointed. Emmanuel and Monica were good at responding to emails and calls and provided me with all the relevant information for my trip and were flexible. Their prices are competitive, and I appreciated that they provided me with accommodation options. The road trip to and from Kigali was with a good and comfortable car. Once I was offered my package, I was able to customise it to my desire. The highlight of my trip was the canopy walk at Nyungwe forest and when there I decided to do a 2 hour hike the hike in the forest (Umuyove trail) I experienced the rain forest in full since it started raining a little over an hour into the hike and we continued to the end. I highly recommend them.
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Date of experience: April 2021
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Response from newhorizonrw, Accounts at New Horizon Tours and Services
Responded Apr 28, 2021
Greetings, Thank you for doing this trip. It was pleasure doing Nyungwe Forest experience and liked how you did Umuyove in a short time during the rain. Thank you for sharing your experience, warm greetings. Yvonne
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Ali A wrote a review Apr 2021
Riyadh Province, Saudi Arabia1 contribution
Booked my Rwanda's trip with New Horizons. From the first contacts, the new horizon team was very responsive, flexible and good to customize trips and this contributed to choosing them for my vacation and business in Rwanda. I was impressed with the progress made by this country and their fight against the virus, quarantine process is very easy and results are quick to get. Headed to Nyungwe Forest and I did my visit to different museums on the way including incredible cows at the King's Palace. Had my lunch in Butare and did my Canopy Walk in the afternoon.On my second day, I did Chimpanzes and Colobus Monkeys which were amazing. Lastly, Have enjoyed Lake Kivu with hikes to Napoleon island and hiking & Biking around my Hotel in Kibuye. You get to pass to may Districts and new horizon driver tells you all about them so you get to know more the land of thousand hills. All I can say is that Rwanda is beautiful and New Horizons are the great partners for Safaris and business in Rwanda, My Nyungwe Forest experience was indeed the best. Highly recommend them. 
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Date of experience: April 2021
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Response from newhorizonrw, Accounts at New Horizon Tours and Services
Responded Apr 28, 2021
Hi Abdu, Thank you for visiting Nyungwe Forest with us, it was pleasure meeting and travelling with you. Thank you for sharing your experiences, warm greetings. Yvonne
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Francion B wrote a review Apr 2021
Boston Heights, Ohio2 contributions
Booked my vacation with Emma of New Horizons in Rwanda. The Pandemic uncertainties that keep changing is bad for everyone. The company assured me the smooth testing process and peace of mind tour and could not imagine how it would be while home. With excitements, the day of the tour arrived and got picked up from my Hotel. My driver was very informative all the way during the tour, the gorilla tracking experience was indeed the best as Gorillas kept enjoying grasses in the Jungle. The rangers were super good and measures in place for safety are very much appreciated. With my personal experience, i would not hesitate to recommend this company for the peace of mind holidays and safaris, i wish could stay longer in Rwanda with them
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Date of experience: April 2021
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Response from newhorizonrw, Accounts at New Horizon Tours and Services
Responded Apr 28, 2021
Hi Brooks, Thank you for doing Gorilla Tracking with us, it was pleasure meeting and travelling with you. Thank you for sharing your experiences and great reviews. Yvonne
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Kimberly wrote a review Dec 2020
Minneapolis, Minnesota4 contributions
Had a wonderful safari  in Rwanda with these great guys. As worries to travel during the pandemic were around us, a friend of mine recommended me to approach New Horizons for customizing my trip. All went well from planning, pick up to the Hotel , testing arrangements, safety and the safari itself. Gorilla trekking in Rwanda is indeed worthy doing and was very much excited to do it. Thanks to Ernest my driver who did amazing job including a reminder taking care of sanitizing. It was indeed good visiting Rwanda and New Horizons are highly recommended. 
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Date of experience: December 2020
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Response from newhorizonrw, Front Office Manager at New Horizon Tours and Services
Responded Jan 2, 2021
Hi Kim, Thank you for your trust to organize this trip during challenging times of the global pandemic. It was a big pleasure to be with you. Be safe, warm greetings to your family. Monica
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