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Boston Day Spa

Bole Road | Kuriftu Resort and Spa, Addis Ababa, Ethiopia
+251 11 662 3605
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Review Highlights
Horrible service

My COUSIN is a loyal coustmer at Boston day spa for a long time she brought me and I got my hair... read more

Reviewed 4 days ago
Tizita23
via mobile
TERRIBLE CUSTOMER SERVICE!

If you are trying to call to find out about the services then do not bother. I called Boston Day... read more

Reviewed 1 week ago
nat773
,
Addis Ababa, Ethiopia
Read all 56 reviews
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Overview
  • Excellent35%
  • Very good26%
  • Average12%
  • Poor7%
  • Terrible17%
Travelers talk about
LOCATION
Bole Road | Kuriftu Resort and Spa, Addis Ababa, Ethiopia
CONTACT
Website
+251 11 662 3605
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Reviews (56)
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1 - 10 of 56 reviews

Reviewed 4 days ago via mobile

My COUSIN is a loyal coustmer at Boston day spa for a long time she brought me and I got my hair done. It was a horrible experience. I've never got my hair done in such a way. The girl who has done my hair;...More

Thank Tizita23
Reviewed 1 week ago

If you are trying to call to find out about the services then do not bother. I called Boston Day Spa to ask about availability of services and to book appointments for myself and a friend and the lady was disinterested, could not adequately tell...More

Thank nat773
Reviewed 2 weeks ago

Today, I went for a massage (excellent), a facial (ok) and a pedicure/manicure (catastrophic). If you want to catch a nail fungus, this is the right place. Apart from not using any disinfectant, the worst was that they use the same nail file and nail...More

Thank Nina V
Reviewed 2 weeks ago via mobile

They never answer the phone, then when they do the appointment you make is never actually written in their book, so when you actually arrive for your booking, it's not there. The hairdresser bleached my hair when I wanted it darkened. Cut way too much....More

Thank miisdiana
Reviewed 3 weeks ago via mobile

Twice now, I have booked a couples massage for 5pm and twice now they have been running an hour behind. The first time I thought maybe they were having a bad day. I told the ladies at the front desk that they need to tell...More

Thank EJWSpencer1234
Mike T, marketing at Boston Day Spa, responded to this review

Dear EJWSpencer We would like to extend our sincere apologize for the bad experience, we will definitely work on our reservation timing. .I greatly appreciate the opportunity to further discuss this further with you. If you would be willing to talk please call on +251116184360....More

Reviewed March 25, 2017 via mobile

Great service with great price and clean area , must be visited to treat yourself well! It is better to reserve a day or two before especially in weekends.

Thank William J
Mike T, Marketing at Boston Day Spa, responded to this review

Dear William Thank you for the comments , hope to see you in the near future. Regards!

Reviewed March 9, 2017

Called a few hours beforehand to make reservations for 1-hour massages for myself and friend. We showed up 10 minutes before our appointment and were seen promptly. Had the option for a medium (swedish) or strong (deep tissue). The medium is a good firm and...More

Thank LilyJU223
Mike T, Marketing at Boston Day Spa, responded to this review

Hello Lily Thank you for the great review of our spa. we always strive to add value and i am glad our efforts payed of on your last visit. We will defiantly like to see you back and make sure you receive first class service...More

Reviewed March 4, 2017 via mobile

The place looked clean and probably the best in town but the customer service is not worth a visit at all. We visited this place for various service in February. If you are not a regular customer who tipped more than the cost of your...More

1  Thank Eye M
Mike T, Marketing at Boston Day Spa, responded to this review

Dear Eye We would like to extend our sincere apologize for the bad experience, and thank you for the constructive comments, we will definitely go through the details and strive to make the experience better.I greatly appreciate the opportunity to further discuss this further with...More

Reviewed March 4, 2017 via mobile

The only reason I'm giving 4 instead of 5 stars is I had to wait about 45 min between my massage and hair wash n style, the front desk staff seems to get a bit lost on who gets in and when and I went...More

Thank C0wgirly
Mike T, Marketing at Boston Day Spa, responded to this review

Hello C0wgirly, We are happy you enjoyed the experience,as we strive to make the service and waiting hours better, we definitely like to see you back and provide a five star service you deserve. Regards,

Reviewed February 19, 2017

Went twice in one week for the Swedish massage. Also got a very good pedicure. The place is clean and staff seems very experienced. The place was also very busy so make sure to call ahead for an appointment.

Thank Delawit P
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Questions & AnswersAsk a question
Do H
Hi I wanted make reservations online or through phone for 2 person how much its cost the best spa
May 19, 2015|
Answer
Response from C0wgirly | Reviewed this property |
The cost really depends upon what you want done, I would make a phone call to get the information as costs are not listed on their website.
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