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Augustine Tours Ltd

Bujumbura, Burundi
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About Augustine Tours Ltd
Company Vision: Founded in 2010, Augustine Tours is and locally- owned tour operator offering small group and private tours to Burundi, DR Congo, Rwanda, Uganda, Tanzania, and Kenya. We focus on creating and promoting tailor-made tours offering authentic and unique travel experiences benefiting visitors and local employment while preserving the cultural heritage, wildlife, and nature. Local Expertise And Flexibility: Requesting a custom-made tour program isn’t giving us any extra work. We will, with great ease, use our local expertise to design a fresh program coming from your wishes to match the available/doable activities within your budget and time. Customized tours connect visitors and locals. Planning A Tour With Us: Our tour itineraries showcase the diverse culture and wildlife which tourists can feel good about while allowing contributions to the local economy. Payment Methods: We accept payments through wire transfer or credit cards processed by Stripe and PayPal.
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Timothy Astandu wrote a review Jul 2022
3 contributions1 helpful vote
Great experience and completely professional! Both the tour organizer Augustin and Burundian guide Hypolite were amazing and made me truly enjoy my short trip to Burundi.
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Date of experience: July 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from aug-explorerbdi, Public Relations Manager at Augustine Tours Ltd
Responded Jul 30, 2022
Hi Tim, thanks for reviewing our services. It was a pleasure to show Burundi!!! Looking forward to welcoming you to our other tours.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Mauricio wrote a review Jan 2020
Frankfurt, Germany15 contributions3 helpful votes
Augustine Tours ensured every single detail of my trip in East Africa (Rwanda, Uganda, DRC and Burundi) was carefully (and wisely) organized. Based on their experience, they can guide you to customize one of their basic itineraries to focus on your own priorities. They always engage into an efficient communication as well. I am totally satisfied with Augustine and his team. My local guides were Eugene and Hypolite: outstanding performance from both of them! I highly recommend Augustine Tours.
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Date of experience: December 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from aug-explorer, Public Relations Manager at Augustine Tours Ltd
Responded Jan 18, 2020
Hi Mauricio, many thanks for reviewing our services. Putting together your travel needs for a personalized tour itinerary was a pleasure as our aim is to always design an itinerary our clients can feel good about. Thanks again for having chosen Augustine Tours. Greetings from Kigali, Rwanda to Frankfurt, Germany.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
JochenKemmerCAFE wrote a review Sep 2019
Düren, Germany4 contributions3 helpful votes
Did a customized, fully packed 2-day tour with Augustine Tours. We went to the source of Nile, the waterfalls, Gitega, Rusizi and Kibiri National Park. Whilst the source of Nile and Karera waterfalls are not spectacular as itself, the Drum show and the walk in the Kibiri National park was though! The landscapes are beauttiful! The highlight of the trip though was the guide Hippolite, whom I can highly recommend. A very nice, gentle, professional and customer focused guide, who can share a lot of knowledge about Burundi. The only negative thing is that the price was expensive for a (full-packed) two-day tour
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Date of experience: September 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from aug-explorer, Public Relations Manager at Augustine Tours Ltd
Responded Oct 5, 2019
Dear Jochen, many thanks for reviewing our guided tour services in Burundi. Happy to hear your guide helped you get around with his local knowledge and experience. Thanks again for having chosen our services
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
ceg51 wrote a review Sep 2019
Naples, Florida708 contributions247 helpful votes
We did a 15 day trip to Uganda, Rwanda and Burundi with Augustine Tours. The itinerary was excellent, the hotels well thought out with choices and the trip moved very smoothly. We had the same driver, Eugene, for the 12 days in Uganda and Rwanda. He really made the trip because he was so courteous, and looked after the little things. Like he cleaned the car (which was in great shape and had A/C) every night! We set a plan each evening for the next day and he was always ready early. Travel in those countries is not easy but he was great at finding restaurants and bathrooms that were clean, and he was good at suggesting changes to the itinerary if we were short on time. Augustin was great at answering questions and staying in touch before and during the trip. If I did it over again I would cut one day from Burundi because that country does not have good museums that we experienced and the best thing were the Gishora Drum sanctuary. We had a different driver in Burundi but same car and we did not connect as well but he also did a good job. I would certainly recommend Augustine Tours for those Uganda, Rwanda and Burundi. Again the itinerary was perfect and included thoughtful and unusual items in addition to the usual gorilla and chimpanzee trekking which were awesome. We also book a week in Tanzania with them but they outsourced it to another Safari company BMS Safari. That part did not work out and I wish Augustine Tours would have told me they were outsourcing it and I would have selected another tour operator. During the difficulties in Tanzania which related to a bad vehicle and driver/ guide that did not speak English, Augustin followed up with me via email and contacted the safari company ( unfortunately no positive outcome resulted) but he assured me he will find another vendor for Tanzania. We had done lots of research on the genocide in Rwanda and the current situation in Burundi and this tour gave us a very in depth look at each of these countries. We saw beautiful wildlife and had varied experiences and a terrific time seeing this part of the world. But many thanks to Eugene for going the extra mile and Augustin for a great itinerary.
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Date of experience: September 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from aug-explorer, Public Relations Manager at Augustine Tours Ltd
Responded Sep 23, 2019
Dear Carol,  many thanks for reviewing our services. I have to agree on the fact that the Tanzania part did not work out to keep delivering a pleasant service like the one you had in Uganda, Rwanda, and Burundi with your prior 15 days of your east African tour. I truly apologize for that. It is our big concern as a company when such an incident occurs as it doesn’t at all reflects our philosophy and mission: authentic and unique travel experiences benefiting visitors and local employment. Indeed, we have learned much from the incident, and necessary measures have been taken to avoid anything similar that could happen again in the future.  Once again, thanks for having chosen and recommending our services.  Augustin N.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Marcel_C_ZH wrote a review Sep 2019
Zurich, Switzerland549 contributions401 helpful votes
+1
I travel a lot but this Bujumbura city day-tour with Hypolit was something of the best day-tours that I ever did. I stayed in Kigali and flew for a day tour to Bujumbura. I booked this tour on Internet and to pay it in advance to a German bank account. It was not cheap, from a local view even expensive. Yet, everything was perfect. The airport pick-up was perfect and the whole tour which lasted until 17.00, was a perfect day. Especially mentioned was the boat trip on the river, the lunch on a fantastic place (BoraBoar Beach), market visits, fishing village and everything. Hypolit was such a friendly and smiling person, professional and very flexible to all my request. This guy i would select for any other tours in the future. Not to forget the driver. Good car and he drove very professional in a extremly hectic area with a lot of dirty streets. I felt me very secured by his driving style. Was the best day for my week stay in this area.
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Date of experience: September 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
3 Helpful votes1 Repost
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Response from aug-explorer, Public Relations Manager at Augustine Tours Ltd
Responded Sep 12, 2019
Hi Marcel, many thanks for reviewing our services. It's been a pleasure to take you around Bujumbura, even though it was for a short time. We hope to see again on our multi-day tours to the destinations we cover- Burundi, Rwanda, Uganda, DR Congo, Kenya and Tanzania for an extended east African travel experience. Thanks again for having chosen Augustine Tours for your private tour.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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