After reading TA's Shockwave reviews, I called Shockwave to book a Zambezi rafting trip. Philani answered my questions and booked the raft trip. Philani then asked what else we were planning to do while in the area. I told him that I had reviewed several tour companies' web sites and liked the X,Y,Z 10-day itinery from one of them. He suggested I send him the itinerary. I did. He responded with an offer to set up the entire 10 days of events just as they were in the brochure: rafting the Zambezi, river boarding the Zambezi, elephant riding, horseback riding, train ride, Hwange National Park, Chobe National Park, and the hotels. Philani even arranged transport between adventures. (The Hide at Hwange was extremely beyond superb and included two safari's per day and one safari per night. Chobe's incredible river safaris were filled with animals of all along the river.)
Philani arranged it all. With our family group of 6 people, I saved nearly $15,000 over the very well known company's "guided tour price" on the web. Moreover, Philani and his crew were excellent. When he handed us off to other vendorsthey too were excellent.