My wife and I, took a 3 nights, 4 day safari with Chugu this past October as part of our wedding trip in Tanzania. We booked to be solo with our driver. We selected Chugu based on multiple reviews / praises we read and we are glad we did. We did not use any travel agents, we booked directly via email. We established payments installments via Western Union. Ernest was our driver and direct booking contact at Chugu. We did not feel any pressure nor hustle the entire time. We did take our time and asked lots of questions, did our research... Communication was easy and we were able to customize our tours (added one more night to the package / selection of accommodations) with Ernest expertise. Safe driver, experienced guide, easy going and flexible! Fairly priced for the luxury of being the only two passengers. The parks are Amazing, especially Ngorongoro, who you visit them with does matter. We highly recommend Chugu, Great choice all around! Thank you again Ernest.