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Address: Km 18, Route de l_Ourika, Marrakech 4000, Morocco
Phone Number: 05244-48998

TripAdvisor Reviewer Highlights

Read all 193 reviews
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Fun day out

We visited the Aqua Park as day visitors as we were staying elsewhere. We were very surprised at how quiet it was at 10am in the morning at the beginning of August. Most sunbeds... read more

4 of 5 starsReviewed 1 week ago
hcolville
,
London, United Kingdom
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193 Reviews from our TripAdvisor Community

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Showing 148: English reviews
Level Contributor
5 reviews
2 of 5 stars Reviewed 3 days ago NEW via mobile

As the title suggests the Animation Team at Be Live Family Aqua Fun are the hardest working individuals in the hotel...special mention to Sonik, Cati, Jimbo, and Tito. They work crazy hours EVERY DAY to make sure there is something for everyone to enjoy!! Also housekeeping are brilliant and attend the rooms 3 times a day for various reasons. Now,... More 

Helpful?
Thank Richard R
England, United Kingdom
1 review
2 of 5 stars Reviewed 1 week ago NEW

well what can i say there is no WIFI in the hotel its very very bad signal. the rooms are ok the toilet would not flush. but the biggest problem is the lifeguard with green eyes he is a PERVERT watch out women and chidden he will try and pin you down and make out with you. even if you... More 

Helpful?
Thank lilmessoud
London, United Kingdom
Level Contributor
16 reviews
6 attraction reviews
common_n_attraction_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 1 week ago

We visited the Aqua Park as day visitors as we were staying elsewhere. We were very surprised at how quiet it was at 10am in the morning at the beginning of August. Most sunbeds were in the shade which was nice and we didn't have to queue for any of the rides, although some rides were closed until 12-1pm. For... More 

Helpful?
Thank hcolville
essex england
Level Contributor
10 reviews
common_n_attraction_reviews_1bd8 14 helpful votes
1 of 5 stars Reviewed 3 weeks ago

I never really rely on reveiws about places I like to see for myself but this time I wished I had. On arrival they could not find my booking even though I had confirmation on it. After several hours they found a room (apparently an upgrade) however the room was not as nice as the one we booked and was... More 

Helpful?
Thank shelia o
Santon, United Kingdom
Level Contributor
17 reviews
10 attraction reviews
common_n_attraction_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Really good place if you want to do nothing but relax lovely pools. Food was ok staff were friendly and helpful. Entertainment was good. Would go back for a week but not much longer, it is a bit away from Marrakech but they do provide a shuttle bus twice a day to go in and out. Rooms were nice and... More 

Helpful?
Thank mushy1968
2 reviews
common_n_attraction_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 4 weeks ago via mobile

The staff was great, but it was clear that there was needed more employees to successfully run the waterpark. Half of the slides were shut down because they needed cleaning etc. The music was terrible and extremely loud. The swimmingpools were not tall, which meant that there was basically three kidspools. And of course the customer service wouldn't listen to... More 

Helpful?
1 Thank Yasmin B
London, United Kingdom
Level Contributor
5 reviews
common_n_attraction_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed July 12, 2016 via mobile

Great hotel, good food, very good value, pools and slides were fantastic for the kids (and everyone else)

Helpful?
Thank TimGuest
1 review
common_n_attraction_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed July 11, 2016

booked this hotel as our Egypt holiday was cancelled,rooms were large but light switches falling off wall, glass doors would not shut, sockets on wall loose and bath had holes that were filled with polyfiller. there were a few pools but only one was deep the rest were waist or knee deep, indoor pool was shut the whole 2 weeks... More 

Helpful?
2 Thank Jill G
1 review
1 of 5 stars Reviewed July 1, 2016 via mobile

We have been going to Egypt for the past 5 years and fancied a change .so we decided on morroco and this hotel BIG mistake the staff were rude and not helpful at all this hotel is no where near as big as it looks on the website .Throughout the day there were only 2 bars open with 1 person... More 

Helpful?
Thank lisaandy43
Level Contributor
3 reviews
common_n_attraction_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed June 30, 2016 via mobile

As a whole this place is absolutely brilliant the food is brilliant a wide selection of different dishes every time you visit the different restaurants and it is always well cooked and so tasty and you even see some of the food cooked right there in front of you as you are waiting. The restaurant staff are brilliant as well... More 

Helpful?
Thank Daniel P

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Typical questions asked:
  • Do I have to buy a ticket for my infant?
  • How do I get there using public transportation?
  • Is there a restaurant or café onsite?