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Address: Km 18, Route de l_Ourika, Marrakech 4000, Morocco
Phone Number: +212 5244-87700
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TripAdvisor Reviewer Highlights

Read all 206 reviews
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  • 63
    Excellent
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    Very good
  • 17
    Average
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    Terrible
Great fun but only for a short trip

During our 2 week stay in Marrakech we visited the Aqua Fun Club for a 2 night stay. The intention was to use the aqua fun park but not have to rush back to our main hotel. The... read more

3 of 5 bubblesReviewed September 20, 2016
Hussainr
,
West Midlands, United Kingdom
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206 Reviews from our TripAdvisor Community

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Showing 156: English reviews
Nabq Bay, Egypt
Level Contributor
27 reviews
7 attraction reviews
common_n_attraction_reviews_1bd8 39 helpful votes
5 of 5 bubbles Reviewed 4 days ago NEW

I have just returned from this hotel. The amount of pools and slides is great, as it was low season the staff would open any of the slides we asked them to. The pools and surrounding areas are kept spotlessly clean. Plenty of areas for adults and young children. The staff are fantastic. Loubna who is a waitress there was... More 

Helpful?
Thank mariaturner1968
Kingston-upon-Hull, United Kingdom
Level Contributor
2 reviews
5 of 5 bubbles Reviewed 4 weeks ago via mobile

Second visit this year and still no complaints Staff are still a credit to this hotel Thank you xox Another shout out to biso your still great running the kids club ( Ava said she misses you already ) Really hope I can visit again next year Keep up the good work 👌🏼😍

Helpful?
Thank sjhorse
Pitsea Essex
Level Contributor
4 reviews
common_n_attraction_reviews_1bd8 13 helpful votes
5 of 5 bubbles Reviewed October 2, 2016

will def be returning , yes they only open certain slides at certain times but if you ask they will open for you , fantastic for children and adults of all ages

Helpful?
Thank groovylady40
West Midlands, United Kingdom
Level Contributor
5 reviews
common_n_attraction_reviews_1bd8 2 helpful votes
3 of 5 bubbles Reviewed September 20, 2016

During our 2 week stay in Marrakech we visited the Aqua Fun Club for a 2 night stay. The intention was to use the aqua fun park but not have to rush back to our main hotel. The truth is that it’s a little over rated. The aqua fun park was a little quite during our stay at the end... More 

Helpful?
Thank Hussainr
Level Contributor
3 reviews
common_n_attraction_reviews_1bd8 4 helpful votes
3 of 5 bubbles Reviewed September 14, 2016

The hotel room was really nice, we had a family room above the main restaurant. all the slides were closed when we went in February and the hotel was quite. the food was ok and the had a large non alcoholic cocktail range. the kids took advantage of the daily kids club activities. The spa was good and we got... More 

Helpful?
Thank Rani A
A TripAdvisor Member
1 of 5 bubbles Reviewed September 6, 2016 via mobile

Our experience of this hotel Aqua park was absolutely rubbish . I would not stay here . We visited for the day but the service was very poor. No life guards at the kids rides . 6 rides were not working on that day . We spoke to the manager but he wasn't interested at all . We paid 230... More 

Helpful?
Thank A TripAdvisor Member
Level Contributor
4 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 1 helpful vote
3 of 5 bubbles Reviewed September 6, 2016

We had 7 nights in Be live aqua fun club. customer service is not great not all but some staff I don't thing they are aware of or had any customer service training and would suggest to run some training for all staff. Animation team is ok but could do some more.

Helpful?
Thank AsadGB
Welwyn Garden City, United Kingdom
Level Contributor
14 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 20 helpful votes
4 of 5 bubbles Reviewed September 3, 2016

We travelled as a party of 9 to this hotel, it was chosen as an alternative after our planned trip to Sharm El Sheikh was cancelled. Security is very tight at Marrakech airport, so be prepared. On arrival at the resort, our initial impressions were excellent. Unfortunately we weren't all placed together as we'd booked 4 rooms between us, so... More 

Helpful?
1 Thank Jofrost74
Level Contributor
17 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 5 helpful votes
1 of 5 bubbles Reviewed August 23, 2016

If you dont live in the hotel and have all inclusive then dont go to this place. The service is bad, there is not really any food unless you live in the hotel and have access to the buffet. Rides are not that good, and staff is terrible.

Helpful?
Thank Navid N
Level Contributor
14 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 4 helpful votes
2 of 5 bubbles Reviewed August 21, 2016 via mobile

As the title suggests the Animation Team at Be Live Family Aqua Fun are the hardest working individuals in the hotel...special mention to Sonik, Cati, Jimbo, and Tito. They work crazy hours EVERY DAY to make sure there is something for everyone to enjoy!! Also housekeeping are brilliant and attend the rooms 3 times a day for various reasons. Now,... More 

Helpful?
Thank Richard R

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  • Do I have to buy a ticket for my infant?
  • How do I get there using public transportation?
  • Is there a restaurant or café onsite?