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Nuxe spa at Barcelo Palmeraie

Review Highlights
Fantastic Weekend

My partner and I stayed here with friends in December for a long weekend and had a fantastic... read more

Reviewed January 21, 2019
195calumw
Excellent resort in giant palm tree garden

Beautiful and relaxing resort in a huge tropical garden. You can easily walk or go for a run... read more

Reviewed November 11, 2018
Natasja2014
,
Losser, The Netherlands
via mobile
Read all 141 reviews
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Traveler Overview
  • Excellent61%
  • Very good21%
  • Average6%
  • Poor7%
  • Terrible5%
4 weeks ago
“Nice hôtel from outside, terrible from inside”
Jan 21, 2019
“Fantastic Weekend”
About
Located in the heart of the famous palm grove of Marrakech, the Barcelo Palmeraie***** is a majestic hotel inspired by local customs and culture. The hotel features 252 rooms offering luxury and comfort to guests, as well as 2 swimming pools and...more
Contact
Km 6 Route de Fes | BP 658 Gueliz, Marrakech 40000, Morocco
Website
+212 5243-93800
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Reviews (141)
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1 - 10 of 29 reviews
Reviewed 4 weeks ago via mobile

I’m writing an objective feedback for this hotel, the environment, staff, breakfast is amazing but when it comes to room it’s a disaster. Very small room, very small bathroom, you can see the photo for the cleanliness, blood on the bathrobe!!!! Also the location of...More

Date of experience: March 2019
Thank HnaMed
Reviewed January 21, 2019

My partner and I stayed here with friends in December for a long weekend and had a fantastic time. Rooms were very clean, modern and had an outdoor seating area. We opted for All-Inclusive and ate in the buffet restaurant every night. Staff were very...More

Date of experience: December 2018
Thank 195calumw
Marie A, Marketing & Guest Experience manager at Nuxe spa at Barcelo Palmeraie, responded to this reviewResponded February 13, 2019

Dear guests, Thank you for sharing your feedback on your recent holiday experience among us. Our main goal being to ensure we keep on delivering unforgettable holiday experiences to our guests. Your comments are crucial in this process therefore we highly value your time and...More

Reviewed November 11, 2018 via mobile

Beautiful and relaxing resort in a huge tropical garden. You can easily walk or go for a run. Special zen pool, kids club and kids pool. Rooms are in blocks in little streets surrounded by beautiful nature. We stayed in the standard room which was...More

Date of experience: November 2018
Thank Natasja2014
Reviewed November 3, 2018 via mobile

We stayed at The Pullman in Oct 2016. Unfortunately we’ve noticed a big negative difference on many counts. Service level being the no. 1. The attention to service and our needs were not addressed. Having to repeatedly ask for drinks, salt/pepper, napkins to be placed...More

Date of experience: October 2018
Thank veraverriding
Reviewed November 2, 2018 via mobile

1. Service very poor most of the time 2. They don’t put sun bed mattresses away so dripping wet in the morning if it’s rained. 3. All inclusive? No. Such a poor selection of drinks and bar food made to feel like a second class...More

Date of experience: October 2018
Thank John M
Reviewed October 30, 2018

I am currently staying at this hotel. It is a gorgeous hotel. I feel like I am staying in the Taj Mahal with all the intricate tile. BUT..... it is impossible to get ahold of anyone for service. I sent a shirt for pressing first...More

Date of experience: October 2018
Thank christyanderik
Reviewed March 22, 2018 via mobile

Great hotel and resort facility. Good for families and dedicated children's entainment facility. Several restaurants (mezze) is very good. Adult pool quite and relaxing. Good pool food facilities. Boating lake and fitness track all within hotel grounds. Recommended for couples or families.

Date of experience: April 2017
Thank rogj2014
Reviewed February 17, 2018

We had 4 lovely days here in February with our 23 month old son. The staff were great, so friendly and they just adored my little boy! Everyone made a point of knowing his name and talking to him around the resort which made us...More

Date of experience: February 2018
Thank Anna C
Reviewed January 4, 2018

We were young women on our first trip to Marrakech and we had a great time at the resort. We also felt very safe during our stay! We can't say that about the other hotel in Marrakech where we stayed (The Savoy). The breakfast buffet...More

Date of experience: December 2017
2  Thank pursuitofpurpose
Reviewed August 21, 2017 via mobile

We chose to stay here at The Pullman Palmaire Resort, whilst attending a family wedding that was taking place. It has been the perfect location for 20+ of us staying! Mhand, has been very helpful when we made the initial booking back in January. Any...More

Date of experience: August 2017
Thank Sat D
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Questions & Answers
Ask a question
pikachoo
January 8, 2017|
AnswerShow all 2 answers
Response from ShirlMeister | Reviewed this property |
I saw kids swimming in December in the outdoor pool.
0
Votes
khash
August 20, 2016|
Answer
Response from 415amjadh | Reviewed this property |
No they have not changed the number but are very slow to answer their phones. This is true even when you ring from your room. Keep trying and they will answer eventually.
0
Votes
Hypnobliss
March 13, 2016|
Answer
Response from Marie A | Property representative |
dear Guest, Access to the Spa Lounge by Nuxe is free. If you would like to use the grounds (pools, restaurants, sport playgrounds etc.) you may purchase the day pass directly at reception of the hotel. Thank you for your... More
0
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